"This book is about public diplomacy as it is practiced by American diplomats at US embassies around the world. The focus is intentionally on field operations, since that is an aspect of public diplomacy that has been neglected in the literature. The book shows how American diplomats cope with the c...hallenges of criticism—and correct misunderstandings— that foreign publics have about US foreign policy and American society and culture. It discusses the techniques they use to engage in a dialogue with people from different cultures. Some of these techniques are new, designed to cope with new technologies, and some are older and have been tested over time. The book it takes the reader inside American embassies to show how public diplomacy specialists work with ambassadors and other American officials as part of a team representing the United States. This book is based on extensive original field research into actual cases of public diplomacy operations as conducted abroad in the twenty-first century. Much of the research has never been published before. The book uses empirical evidence to formulate written and unwritten rules that have been followed by experts and it highlights their best practices. It is also informed by the author’s personal experience of thirty-one years in the Foreign Service, including two ambassadorships and several tours as public affairs officer (PAO) or assistant PAO." (Introduction)
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"In this paper we describe how quality in reporting could be measured through content analysis. We show that this approach, although somewhat technical, is feasible. It can help projects to become better and more successful. As a suggestion for practitioners in media development we present three opt...ions for measuring quality of reporting for monitoring and evaluation purposes." (Abstract)
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"A number of international organisations and NGOs suggest strategies for countering hate speech, but there is limited evidence of successful interventions. There is a general lack of impact evaluations of interventions to counter hate speech. When impact is measured it tends to be done in the short-...term, for example by looking at feedback from individuals involved in conferences, rather than measuring behavioural change or changes in attitudes. Moreover, claims about the impact of specific interventions are often made by the organisations running the interventions and are unsubstantiated." (p.3)
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"The internet has enabled an unprecedented ability to monitor and track people and information flows as highlighted in the 2013 revelations by Edward Snowden about online surveillance carried out by the United States’ National Security Agency. The revelations have kicked off debates across the wor...ld about the correct balance between citizen privacy and national security in the context of the internet. In the face of this shifting landscape it is critical for human rights activists to understand how internet surveillance works, and what privacy and anonymity really mean in a digital world." (Back cover)
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"The rise of digital and social media necessitates a new way of considering the ethical questions facing practicing journalists. This volume considers the various individual, cultural and institutional influences that have an impact on journalistic ethics today. It also examines the links between et...hics and professionalism, the organisational promotion of ethical values and the tensions between ethics, freedom of information and speech, and the need to disseminate information. By comparing the theoretical underpinnings of journalistic ethics with a variety of international case studies, this volume provides a comparative global analysis of the ethical challenges faced by the media in the twenty-first century." (Publisher)
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"Contributors to the volume explore various questions concerning the opportunities and constraints for governance associated with the startling growth in digital technologies in the Global South. In areas of limited statehood, places where the reach of the state is limited and weak, can mobile phone...s, geographical information systems, and other digital technologies help fill the governance vacuum? In general, Livingston and Walter-Drop conclude with the contributors that where missing governance is information-based (bits), digital technology has a tremendous impact. Yet a major constraint is found in its ability to fill the governance vacuum concerning the provision of material collective goods (atoms)." (Abstract)
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"Today, Mexican journalists see themselves as generational change agents. These journalists — many of whom are university graduates — stand in stark contrast to their corrupt, ill-equipped, trained-on-the-job predecessors who were fond of bribery and manipulation. Today‘s journalists define th...emselves as professionals who strive to counter established power, seek to impart the truth without bias, and endeavour to overcome ordinary pressures and provide politically relevant and reliable information to their audiences. However, political structures, occupational culture, and individual values clearly influence the extent to which this cherished autonomy and committment to ethics can be practised. Therefore, it is not possible to speak about two separate generations — one unethical and the other ethical — but, instead, of one transitional generation where old and new elements blend." (Conclusion)
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"This edited volume documents the current reflections on the 'Right to be Forgotten' and the interplay between the value of memory and citizen rights about memory. It provides a comprehensive analysis of problems associated with persistence of memory, the definition of identities (legal and social) ...and the issues arising for data management." (Publisher)
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"The purpose of this handbook is to highlight achievements, as well as ongoing efforts and future plans, in improving information delivery to and communication with affected communities. This guide highlights the lack of critical information in emergency response and what needs to be done to ensure ...that affected populations, especially marginalized groups, can make informed decisions. While focusing on communications activities during the emergency and early recovery stages, it looks at ways to redress the information gap between the ever-growing number of aid providers and that of humanitarian assistance recipients. The authors argue that when crisis or disaster strikes, communities are not only in need of assistance – for example, in the form of shelter, food and water – but also of information that would enable them to make informed decisions that ultimately ensure their safety and survival. This guide draws upon lessons learned from a number of natural disasters, but is primarily based on the experience and work of the Humanitarian communications Unit of the International Organization for Migration (IOM) in Pakistan." (Foreword, p.vii)
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"Losing Control: freedom of the press in Asia takes us right up to the end of this tumultuous century. It deals with the Chinese media cranking up its latest propaganda campaign, this time against the Falun Gong. It discusses how the Indonesian media lost its way in reporting the tragedy in East Tim...or. And it comments on how the Cambodian media-or at least parts of it-surprisingly reported the allegations that the Prime Minister's wife had her husband's movie star girlfriend assassinated. The book adopts a country-by-country approach dealing with all the countries in Northeast and Southeast Asia. It does not attempt to sweep across to the sub-continent. It would not be possible to do justice to any discussion of freedom of the press in that region by sandwiching it in between the pages of a book about East Asia. The methodology is based on an underlying assumption: that journalists are best placed to provide the most up-to-date analysis of their own industry. Where possible, local journalists have contributed the country chapters. In some cases a more useful outcome could be achieved by employing foreign correspondents and commentators. Authors have written their chapters using journalistic research tools, such as first hand interviews, as well as more conventional academic methods." (p.14)
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"In a rapidly changing civil-political and socio-economic environment, the internet has emerged as one of the primary mechanisms that influence and continue to redefine the practice of democracy. Internet freedom is therefore an increasingly important safeguard towards advancing not only freedom of ...expression but the broader issues concerning access to information but also its associated rights. This module highlights the evolving exercise of free of expression in a digital world and how this has an influence on open, accountable and sustainable democracy in South Africa." (Preface)
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"For the third consecutive year in a row, the Myanmar Media Development Conference, a unique multi-partner, multi-stakeholder enterprise, gathered government officials, journalists, media owners, editors, reporters, NGOs, local, regional and international organisations for discussions on the status ...and way forward of media development in Myanmar in the year gone by. The theme of the conference was ‘Moving Towards a Sustainable Media Environment’ and in constructive and dynamic discussions, Myanmar media stakeholders debated the current status and way forward for the Myanmar media environment three years after the first media reforms were set in motion in 2011." (Introduction)
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"This manual is the result of Frequencies of the Past, a conflict sensitive journalism project by forumZFD. From 2011 to 2013, journalists from different media, ethnic backgrounds and from various regions of Kosovo have joined the project to explore the opportunities to cover sensitive issues relate...d to Dealing with the Past in Kosovo." (Publisher's website)
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"Open justice is a core principle in law, and the fair and accurate reporting of legal proceedings protects and promotes this principle. However, there are circumstances in which the reporting of proceedings or specific information must be restricted in order to protect the integrity of proceedings ...and ensure that trials are fair. This guide provides a summary of the most common restrictions. It is not intended to be an exhaustive guide to the law. Rather, it is intended to alert journalists to key legal provisions that they should always consider when reporting on criminal proceedings." (Introduction, p.2)
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"This article presents a comparative study of investigative journalism in nine countries in the Central and Eastern European region (Bulgaria, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia). The purpose is descriptive and analytical. Descriptively, the articl...e charts the presence and provision of investigative journalism across the region and inventories and assesses the various funding forms that exist against the background of the recent (2008–2009) financial crisis. Analytically, the article focuses on assessing the relative autonomy (defined as autonomy from external actors) and effects (defined as the removal from office and sentencing of political actors revealed to be engaged in legal and moral transgressions, commonly various forms of corruption). The article finds investigative journalism across the region in general to be weak in terms of autonomy and effects, but stronger in countries that have had more stable and richer media markets (notably Estonia, Poland, and the Czech Republic). The article further finds that in some countries (notably Romania and Bulgaria), alternative news online sources play an increasingly important role as providers of investigative journalism." (Abstract)
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"China Central Television has come a long way since its founding as a domestic party propaganda outlet in 1958. The domestic service has been supplemented by an international service, boasting three major global offices in Beijing, Washington, and Nairobi, and more than 70 additional international b...ureaus.1 The quality of CCTV’s journalism depends on both the region in which it’s produced, and the subject matter’s sensitivity in Beijing. On one hand, CCTV produces sophisticated long-form reports on complex international issues such as climate change; at the same time, its reporting on the Chinese Communist Party echoes the party line. CCTV’s biggest impact may be in regions where China is directing its international investments. The Nairobi operations complement extensive investments in African infrastructure, many of them in communications; China is also pursuing critical investment in Latin America and Southeast Asia. CCTV’s Washington bureau illustrates its ability to hire world-class international journalists and to allow them to do their jobs, as long as their reporting does not cross party lines. CCTV effectively reports to the Chinese Communist Party (via the state broadcasting agency), and the party will determine both its initiatives and its no-go areas for the foreseeable future. In an era when Voice of America and BBC World Service budgets are battered by funding cutbacks and partisan politics, China is playing the long game. CCTV’s content is defined by the same ideological directives and limitations that govern the country’s university debates, feature films, and microblogs. The limitations have been exercised for decades; what’s new is their implication for global media markets." (Executive summary)
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"The case of BiH demonstrates that media reform is a slow, time-consuming process, which is closely related to the consolidation of democratic institutions that foster free media. The four case studies presented here amply demonstrate a deep tension between externally-driven reform initiatives and t...he democratization agenda on one hand, and the complex set of contextual challenges to the reforms on the other. Our findings support Mcloughlin and Scott who claim that media reforms "can only produce results at the same pace as democratic evolution in a given country, and should be integrated into broader democratic governance reform." (Conclusion, p.57)
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"La finalidad de este libro es ofrecer al movimiento indígena del Perú y de América Latina un marco de referencia comparativo regional de las políticas públicas referidas al ejercicio del derecho a la comunicación de los pueblos indígenas que facilite articular propuestas para la agenda indí...gena en comunicación. En ese camino, la importancia del estudio reside en crear un marco teórico-técnico que permita sostener desde el campo de la comunicación y del derecho; los compromisos asumidos por los Estados de América Latina en la Declaración de las Naciones Unidas (2007) y en la Convención Americana sobre Derechos Humanos (CADH), sobre la necesidad de democratizar la comunicación y diversificar las informaciones a través de marcos regulatorios de radiodifusión que reconozcan la valía de los medios comunitarios y de políticas públicas de comunicación diferenciales ... El libro está dividido en cinco acápites; la primera parte ofrece una introducción a la comunicación por el cambio social a través de un conjunto de conceptos y relaciones básicas para entender la trascendencia social y política del derecho a la comunicación y de las políticas públicas (diferenciales). En la segunda parte nos ocupamos del diagnóstico sobre la libertad de expresión e información. Para este fin, se han elaborado síntesis del marco jurídico sobre libertades comunicativas en cada uno de los países estudiados, así como de la evaluación y descripción de los cambios y sucesos más importantes en materia de radiodifusión sucedidos en el periodo 2007-2013. La tercera parte aborda el análisis de los marcos regulatorios sobre radio y televisión comunitarias e indígenas en base a los principios que recomienda la CADH y la Asociación Mundial de Radios Comunitarias (AMARC). En la cuarta parte se presentan experiencias del ejercicio del derecho a la comunicación de los medios comunitarios e indígenas, así como datos estadísticos acerca de la situación de estos medios en materia de regulación. En la quinta y última parte presentamos los aportes y conclusiones de la investigación." (Introducción, p.9-11)
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"Media interventions by international organizations and NGOs in conflict and post-conflict situations seek to develop and shape a media system to contribute to specific political and social ends. The analyses and assessments that inform these interventions are often based on an overview of the forma...l media and governance structures, such as mass media and state institutions, and overlook informal structures that may be instrumental for political and development goals. This article proposes a framework that can incorporate both the formal and informal modes of communication and participation that characterize a society. This framework encourages a ‘diagnostic’ approach centred around three areas: power, flows, and participation, and enables researchers to take into consideration features that are often overlooked such as customary law; a range of public authorities from politicians to Imams and local elders; information flows that may vary from poetry to mobile phones; and the culture of communication. Examples from the Somali territories, which are characterized by a weak central government, are employed to highlight how informal structures and actors intervene in shaping information flows and the importance of accounting for them." (Abstract)
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