"Public service media (PSM) are widely acknowledged as part of the variety of solutions to disinformation. The remit of PSM, formed around values of universality, equality, diversity, accuracy and quality, implies a responsibility to fight disinformation by producing fact-based news content and find...ing anti-disinformation solutions. In this article, we introduce a framework for assessing how PSM organizations are able to counter disinformation in different contexts. Our normative framework provides a triangulation of contextual factors that determine the role of the PSM organization in the national environment, the activities carried out to fight disinformation and expert assessments of the potential of PSM to reduce the impact of disinformation. The framework is illustrated with analyses of PSM from the Czech Republic (CZE), Finland, Spain and the United Kingdom (UK)." (Abstract)
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"Although hate speech, misinformation, and disinformation have likely always existed in our societies, social media platforms have added a new dimension to the spread and access of harmful speech. This report details the legal framework / rule of law tools in place, and responses by the government, ...social media companies, and civil society to address illegal harmful content and potentially harmful content online in Kenya.This research draws from 13 interviews with people active in Kenya's government and civil society, along with four workshops held in Nairobi, Kisumu, and Mombasa counties. The workshops attracted the participation of 105 actors and stakeholders from civil society, community-based organizations, technology companies, and representatives from line ministries and agencies in government. It also draws from trends gathered from Build Up' social media listening process, along with existing research, legislation, policies, and current events. The social media listening process focused on Twitter and Facebook, from 2017 to 2022, focusing on ethnic, political, and gender-based hateful narratives and peace messaging in the run-up to the next election cycle in August 2022.The literature review and interviews focused on existing legislation or company policies that address hate speech and misinformation, along with actions taken by government agencies, civil society, and technology companies to address related hate speech and misinformation narratives." (Introduction, p.1 & Methodology, p.5)
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"Spreading misleading information to shape public opinion is not a new phenomenon, and has been used for a long time by many governments and interest groups. The key research question for the Unfreedom Monitor is: "what are the key motives for, methods of, and responses to, digital authoritarianism ...in selected national contexts?" […] Three factors define information manipulation […]: First, there is continuous enhancement of disinformation technical abilities to overcome the measures taken by IT platforms and make disinformation look more trustworthy, especially using AI. Second, grand strategies and narratives for disinformation become more complex, as the narratives and tactics are used for an amplified psychological effect, such as creating mistrust, raising doubt, etc. They are used similarly to pre-propaganda and propaganda itself. The third factor remains the underlying traits of human nature, as in lazy thinking, the tendency to consume more emotional content, etc. […] The most promising tool for fighting disinformation is empowering societies through continuous media literacy and overall improvement of the media environment quality. Incentivising high-quality journalism and supporting civil society are a few primary things." (Background, p.5; Analysis and Conclusion, p.17)
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"Social media misinformation is widely recognized as a significant and growing global problem. Yet, little is known about how misinformation spreads across broader media ecosystems, particularly in areas with varying internet access and connectivity. Drawing on research in northern Ghana, we seek to... address this gap. We argue that ‘pavement media’—the everyday communication of current affairs through discussions in marketplaces, places of worship, bars, and the like and through a range of non-conversational and visual practices such as songs, sermons, and graffiti—is a key link in a broader media ecosystem. Vibrant pavement and traditional media allow for information from social media to quickly cross into offline spaces, creating a distinction not of the connected and disconnected but of first-hand and indirect social media users. This paper sets out how social, traditional, and pavement media form a complex and deeply gendered and socio-economically stratified media ecosystem and investigates its implications for how citizens differentially encounter, process, and respond to misinformation. Based on the findings, we argue that efforts intended to combat the spread of misinformation need to move beyond the Western-centred conception of what constitutes media and take different local modalities of media access and fact-checking into account." (Abstract)
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"Despite information disorder being a widespread problem in countries in the Global South, the study of this phenomenon remains dominated by examples, case studies, and models from the Global North. Knowledge about the various manifestations of information disorder, the range of responses, and the s...uccess rate of interventions to counter the disorder remains fragmented and partial. In order to gain a better understanding of the knowledge gaps and areas where further research is required, as well as to identify opportunities for inter- and intra-regional cooperation, a scoping study of efforts to counter information disorder in the Global South was needed. The project that was subsequently launched had three interconnected objectives: 1. To map the actors currently working to counter information disorder and to identify the frameworks upon which such interventions are based; 2. To learn from current approaches, tools, and methods used to counter information disorder; 3. To gain an overview of the research landscape and to identify key issues and questions for further research. This scoping study provides an overview of key stakeholders and regional networks and a wide overview of approaches, tools, and methods being used currently. On the basis of the information gathered through this scoping, an agenda for further research and areas for intervention has been identified." (Introduction, p.7)
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"Online attacks on women journalists appear to be increasing significantly, as this study demonstrates, particularly in the context of the ‘shadow pandemic’ of violence against women during COVID-19. The pandemic has changed journalists’ working conditions, making them yet more dependent on di...gital communications services and social media channels. The emergence of the ‘disinfodemic’ has also increased the toxicity of the online communities within which journalists work, making journalists “sitting ducks” according to the UK National Union of Journalists’ Michelle Stanistreet, interviewed for this study. Our research also highlights the threefold function of disinformation in gendered online violence against women journalists: 1. Disinformation tactics are routinely deployed in targeted multiplatform online attacks against women journalists; 2. Reporting on disinformation and intertwined issues, such as digital conspiracy networks and far-right extremism, is a trigger for heightened attacks; 3. Disinformation purveyors operationalise misogynistic abuse, harassment and threats against women journalists to undercut public trust in critical journalism and facts in general." (Introduction, p.7)
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"This groundbreaking collaborative case study is the most comprehensive assessment of online violence against a prominent woman journalist to date. We conducted a forensic analysis of the torrent of social media attacks on internationally celebrated digital media pioneer Maria Ressa over a five-year... period (2016-2021). Here, we detail the intensity and ferocity of this abuse, and demonstrate how it is designed not only to vilify a journalism icon, but to discredit journalism itself, and shatter public trust in facts. These attacks also created an enabling environment for Ressa’s persecution and prosecution in the Philippines. Now, her life is at risk and she faces the prospect of decades in jail, proving that there is nothing virtual about online violence." (p.1)
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"We surveyed over 26,000 girls and young women in 26 countries. 91% of girls and young women surveyed are concerned about misinformation and/or disinformation online. 40% of those surveyed are extremely or very concerned. Misinformation and disinformation are having a negative impact on 87% of the g...irls and young women we surveyed. 46% of girls feel sad, depressed, stressed, worried or anxious as a result of online misinformation and disinformation. Misinformation and disinformation restrict girls’ activism: 1 out of 4 girls feel less confident to share their views; 1 out of 5 girls stop engaging in politics or current affairs. 7 out of 10 girls and young women have never been taught about how to spot misinformation/disinformation at school or by family members. There was no single online source of information that the majority of girls and young women surveyed actually trusted." (Key findings, p.6)
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"The Courage Against Hate initiative has been brought together by Facebook for the purpose of sparking cross-sector, pan-European dialogue and action to combat hate speech and extremism. This collection of articles unites European academic analysis with practitioners who are actively working on coun...tering extremism within civil society. Hate and extremism have no place on Facebook and we have been making major investments over a number of years to improve detection of this content on our platforms, so we can remove it quicker - ideally before people see it and report it to us. We’ve tripled - to more than 35,000 - the people working on safety and security at Facebook, and grown the dedicated team we have leading our efforts against terrorism and extremism to over 350 people. This group includes former academics who are experts on counterterrorism, former prosecutors and law enforcement agents, investigators and analysts, and engineers. We’ve also developed and iterated various technologies to make us faster and better at identifying this type of material automatically. This includes photo and video matching tools and text-based machine-learning classifiers. Last year, as a result of these investments, we removed more than 19 million pieces of content related to hate organisations last year, over 97% of which we proactively identified and removed before anyone reported it to us." (Introduction, p.2)
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"The publication is focused on the ways fake news, disinformation, misinformation and hateful statements are spread across society, predominantly within the online environment. Its main ambition is to offer an interdisciplinary body of scholarly knowledge on fake news, disinformation and propaganda ...in relation to today's journalism, social development, political situation and cultural affairs happening all around the world." (Publisher)
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"The study showed a changing pattern in the misconceptions and misinformation about COVID-19. Initially myths were largely on causes and vulnerability. It was widely speculated that black people had some immunity against COVID-19. Also, the condition was perceived to cause severe disease among the e...lderly. These misconceptions served as risk attenuators among Ghanaians, especially the younger generation. As the infection evolved in the country, another misconception emerged that the hot climate in Africa inhibited viral replication and transmission only to be followed by speculations and conjectures that COVID-19 was being used as a biological weapon to target developed economics. For the management of COVID-19, the use of local remedies such as Neem tree (Azadirachta indica) and herbal preparation also emerged. Myths about the efficacy of locally manufactured gin (akpeteshie) and hydroxychloroquine as prophylaxis led to abuse of such substances. Interview segments revealed the use of myths to propagate political agenda in the country. The study concludes that COVID-19 misconceptions and misinformation are widespread and cover the course of the condition. These myths necessitate culturally sensitive health communication strategies that take into account local perceptions of COVID-19 in order to tackle the circulation of misconceived messages about the pandemic in Ghana." (Abstract)
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"Myths are a way of making sense of reality and in times of crisis, lack of information truthfulness can open the gateways for uncertainties and disorientation. A more culture-centered approach to social media may provide an opportunity to halt misconceptions in these contexts serving as a correctiv...e mechanism against false information. This paper asks: How do fact-checkers combat/halt Covid-19 myths and misconceptions in the Democratic Republic of Congo and the Central African Republic? How do they engage in social media networks toward sense-giving and sharing corrective information? It discusses two cases of online media projects, ‘Congo Check’ and ‘Talato’, led by independent journalists that combine fact-checking skills when communicating the pandemic and attempt to engage civil society to better consume information. The data collection comprises of interviews with the journalists, as well as the Twitter handling of these projects. This study sheds light to how independent voluntary initiatives can foster the correction of Covid-19 myths and misconceptions in their localities." (Abstract)
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"Artificially intelligent “bot” accounts attack politicians and public figures on social media. Conspiracy theorists publish junk news sites to promote their outlandish beliefs. Campaigners create fake dating profiles to attract young voters. We live in a world of technologies that misdirect our... attention, poison our political conversations, and jeopardize our democracies. With massive amounts of social media and public polling data, and in-depth interviews with political consultants, bot writers, and journalists, Philip N. Howard offers ways to take these “lie machines” apart. 'Lie Machines' is full of riveting behind-the-scenes stories from the world’s biggest and most damagingly successful misinformation initiatives—including those used in Brexit and U.S. elections. Howard not only shows how these campaigns evolved from older propaganda operations but also exposes their new powers, gives us insight into their effectiveness, and explains how to shut them down." (Publisher)
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"Disinformation in armed conflict may pose several distinctive forms of harm to civilians: exposure to retaliatory violence, distortion of information vital to securing human needs, and severe mental suffering. The gravity of these harms, along with the modern nature of wartime disinformation, is ou...t of keeping with the traditional classification of disinformation in international humanitarian law (IHL) as a permissible ruse of war. A patchwork set of protections drawn from IHL, international human rights law and international criminal law may be used to limit disinformation operations during armed conflict, but numerous gaps and ambiguities undermine the force of this legal framework, calling for further scholarly attention and clarification." (Abstract)
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"Digitale Kanäle wie Youtube, Facebook oder Instagram, Künstliche Intelligenz, Fake-News-Vorwürfe und zunehmend fragmentierte Publikumsinteressen haben das Format Nachricht ebenso verändert wie das journalistische Handwerk und die Nachrichtenrezeption. Was bedeutet dieser grundlegende Wandel fü...r Medienschaffende, Redaktionen, Sender und Verlage? Wie verändern Daten und Algorithmen journalistisches Arbeiten im Newsroom und mit welchen neuen Angeboten und Darstellungsformen wird experimentiert? Und was tun Redaktionen gegen Vertrauensverluste, Desinformation und Hass-Kommentare? Expertinnen und Experten aus Wissenschaft und Praxis analysieren in diesem Band den Wandel des Nachrichtenjournalismus." (Verlag)
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"Online spaces are being systematically weaponised to exclude women leaders and to undermine the role of women in public life. Attacks on women which use hateful language, rumour and gendered stereotypes combine personal attacks with political motivations, making online spaces dangerous places for w...omen to speak out. And left unchecked, this phenomenon of gendered disinformation, spread by state and non-state actors, poses a serious threat to women’s equal political participation. In this research, we investigated state-aligned gendered disinformation in two countries, Poland and the Philippines, through an analysis of Twitter data. We analysed tweets in Polish and, from the Philippines, in English." (Executive summary)
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"Internews Rumour Tracking Methodology consists of four key functions: 1. A mechanism to determine and document which rumours are circulating; 2. An effective strategy to fact-check information and rumours; 3. A variety of accessible and inclusive mechanisms to share accurate responses to rumours; 4.... A mechanism to share community voices with humanitarians and other stakeholders. Internews programs enable the community to access relevant and trusted information and provide community feedback to foster more inclusive decision making within humanitarian programs. These bridges are based on symmetrical two-way relationships that are attuned to listening as much as producing information and that link the national, local, and hyper-local information levels. This Learning Collection manual offers case studies, practical instructions and a template library to implement Internews rumour tracking methodology and through this effectively address rumours in humanitarian crisis and conflicts around the world. "Part I. Context" describes the importance of access to fair, accurate and actionable information; the damage rumours can do in a humanitarian context; and the value of Internews Rumour Tracking Methodology as a tool for communicating with communities and humanitarian accountability. "Part II. Case Study" gives an overview of several Internews rumour tracking projects and an in-depth case study of rumour tracking in Greece. The case study also covers challenges and lessons learned in order to offer recommendations for future rumour tracking activities." (p.9)
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"Computational propaganda is an emergent form of political manipulation that occurs over the Internet. The term describes the assemblage of social media platforms, autonomous agents, algorithms, and big data tasked with the manipulation of public opinion. Our research shows that this new mode of int...errupting and influencing communication is on the rise around the globe. Advances in computing technology, especially around social automation, machine learning, and artificial intelligence mean that computational propaganda is becoming more sophisticated and harder to track at an alarming rate. This introduction explores the foundations of computational propaganda. It describes the key role that automated manipulation of algorithms plays in recent efforts to control political communication worldwide. We discuss the social data science of political communication and build upon the argument that algorithms and other computational tools now play an important political role in areas like news consumption, issue awareness, and cultural understanding. We unpack the key findings of the nine country case studies that follow—exploring the role of computational propaganda during events from local and national elections in Brazil to the ongoing security crisis between Ukraine and Russia. Our methodology in this work has been purposefully mixed, we make use of quantitative analysis of data from several social media platforms and qualitative work that includes interviews with the people who design and deploy political bots and disinformation campaigns. Finally, we highlight original evidence about how this manipulation and amplification of disinformation is produced, managed, and circulated by political operatives and governments and describe paths for both democratic intervention and future research in this space." (Abstract)
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"These are the background case notes complied for MEMO 2018.1: Challenging Truth and Trust: A Global Inventory of Organized Social Media Manipulation. For details on the methods behind this content analysis please see the methodology section of the report. This document contains data from over 500 s...ources organized by country. The sources include high quality news articles, academic papers, white papers, and a range of other grey literature. As an annotated bibliography, the country cases here make use of significant passages from these secondary sources, and every effort has been made to preserve full citation details for future researchers. The full list of references can be found in our public Zotero folder, with each reference tagged with a country name." (p.3)
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