"Evaluation should be seen as a key part of the communications process, and not a bolt-on at the end, and thought needs to be put into understanding exactly what outcomes can and should be measured. At a bare minimum, organisations should ensure they have ways for measuring how they perform in the m
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edia, how informed their staff are, and how campaigns are performing. Good evaluation raises the profile of communications and brings boardroom credibility." (Executive summary)
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"Das Buch ist nicht als allumfassendes, wissenschaftliches Fachbuch zu verstehen. Vielmehr ist es ein Buch für die tägliche Praxis. Es vermittelt Grundlagenwissen aus den Bereichen Marketing, Medien und der Kommunikation mit dem Kunden (u.a. aus dem NLP). Darüber hinaus finden Sie eine Vielzahl v
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on Praxisbeispielen sowie hilfreiche Tipps für das tägliche Geschäft." (Verlagsbeschreibung)
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"This manual was developed and tested as part of the IOM pandemic preparedness for migrants and host communities project. The manual was designed to assist children, adolescents, adults and families living in migrant and host communities and help them cope during and in the aftermath of a pandemic.
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It is important to understand that, people handle difficult situations differently and not all members of a community will cope in the same way. People will experience a wide range of reactions when exposed to distressful events, ranging from the mild to the severe. Some can be amazingly resilient. When a group of people share a difficult experience, some are able to work through it and move on with their lives, while others require more support. The purpose of this training is to revise and strengthen your counselling skills, skills you may not even be aware you possess, as well as refine your communication skills. We will review the steps we use in the process of counselling and practice them in various situations." (Introduction)
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"The handbook offers a broad approach to the study of risk and crisis as joint concerns. Chapters explore the reach of crisis and risk communication, define and examine key constructs, and parse the contexts of these vital areas. As a whole, the volume presents a comprehensive array of studies that
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highlight the standard principles and theories on both topics, serving as the largest effort to date focused on engaging risk communication discussions in a comprehensive manner." (Publisher description)
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"The first seven chapters in Talking theWalk look in detail at the realities of communicating in partnership. As well as narrative, each chapter contains a number of boxes and tables giving examples or “Practitioner Tips”. Near the start of chapter 7 (pages 58-59), you will find a diagram outlin
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ing the communication aspects of the Partnering Cycle. Chapter 8 comprises nine tools that you can use or adapt for your own purposes. Since the manual is about communication, we invited as many contributors as possible to participate in this project, to demonstrate the collaboration that we saw as a vital ingredient of partnering communication.Woven throughout the manual are think pieces that some of these contributors have written. In addition, chapter 9 contains communication stories and communication case studies reflecting the experience of a range of practitioners in the field." (Page 1)
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"Gespräche und Verhandlungen, aber auch das Regeln von Konflikten und Auseinandersetzungen stehen auf der Tagesordnung von Verantwortlichen und MitarbeiterInnen, die in gesellschaftspolitischen Organisationen Führungsaufgaben wahrnehmen. Wer die Spielregeln und das Handwerkszeug professioneller Ge
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sprächs- und Verhandlungsführung sowie geeignete Konfliktbearbeitungsstrategien beherrscht, kann Gespräche und Verhandlungen erfolgreicher führen. Das Trainingsbuch „Wirkungsvolle Kommunikation“, das nunmehr in der 4. Auflage erscheint, liefert Ihnen einen Leitfaden für Gespräche, Verhandlungen und den Umgang mit Konflikten. Es möchte – wie alle Trainingsbücher der Akademie Management und Politik der Friedrich-Ebert-Stiftung – Personen unterstützen, die an professionellem politischem Managementwissen interessiert sind, um ihr gesellschaftspolitisches Engagement wirkungsvoller und erfolgreicher zu gestalten." (Vorwort)
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"Blogs are more or less controllable for those who want to keep them under surveillance. Governments that are most up to do date with new technology use the most sophisticated filtering or blocking techniques, preventing them from appearing on the Web at all. But bloggers don't just sit back and let
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it happen. The essential question becomes how to blog in complete safety. With a normal IP address, a blogger can be tracked down and arrested. Anonymity allows them to keep their freedom.
In countries where censorship holds sway, blogs are sometimes the only source of news. During the events in Burma in the autumn of 2007, pitting monks and the people against the military junta, bloggers were the main source of news for foreign journalists. Their video footage made it possible to gauge the scale of the protests and what demonstrators' demands were. For more than two months, marches were held in the streets, then a massive crackdown was launched against opponents that only the Burmese were able to show, so hard did it become for the few foreign journalists who managed to enter the country to get back out with their footage. And bloggers could not get the footage out without getting round online censorship imposed by the government. This handbook seeks to help every blogger to fill in the "black holes" In news. The second part is devoted to techniques which can thwart filtering technology." (Page 4-5)
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"This guide has been compiled from a number of sources, including industry experts on blogging, with a particular focus on civic leadership weblogging. Many of the examples are based on the experiences of a government-backed pilot into blogging in the public sector. The International Centre of Excel
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lence for Local eDemocracy (ICELE) provides resources for local authorities concerning good practice in eDemocracy, and is a continuation of the Local eDemocracy National Project funded by the UK Government. This guide provides advice for civic leaders and councils regarding good practice in relation to the subject matter." (About this guidebook)
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"Knowing how many people visit your site, who they are and what they do while they are there (usage) will help you tailor your site to deliver, share or pull in the information or messages your audiences most need, in the way audiences want to receive and contribute to it. Knowing how easily visitor
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s find what they are looking for and their perception of your site (usability) will help you improve its functionality and the user-experience—encouraging more use of your site. And knowing how well your site meets your visitors’ information needs (usefulness) will help you improve both your content and its organization to meet those needs. This guide provides an introduction to measuring these 3Us together with suggestions about how you can use web analytics, surveys and other instruments to improve the 3Us and ultimately the impact of your website. Examples provide a step-by-step guide to putting this knowledge into practice." (Back cover)
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"Weblogs, Podcast und Co. sind nicht wirklich neu. Sie lösen aber Versprechen ein, die das Internet der ersten Generation gegeben hat – jeder kann kostengünstig seine Meinung per Text, Foto, Audio und Video weltweit verbreiten. Wenn er es geschickt macht, sogar mit der Chance, dass er von andere
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n durchaus wahrgenommen wird. Information und Kommunikation werden durch Weblogs und Podcasts nicht umgeschrieben, aber ergänzt werden müssen. Dadurch entstehen auch neue Geschäftsmodelle. Dieser Ratgeber beschreibt die Chancen und Risiken dieser Ansätze. Jeder, der möchte, kann nach der Lektüre des Anhangs seinen Blog bauen und mit eigenen Gedanken selbst unter die „Verleger“ der Welt gehen." (Vorwort, Seite 5)
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