"• Data impact assessments determine the potential benefits and risks associated with data management. They are a critical component of responsible data management, but are often overlooked.
• There are a wide variety of approaches to data impact assessments. Selecting the right assessment for a
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given data management activity can minimise the risk and maximise the benefit to affected people, humanitarians and other stakeholders.
• Applicable laws and regulations, internal policies, the context in which data management will take place and other factors determine which assessment(s) should be applied to a data management activity.
• Data impact assessments should be conducted before and during data management activities in order to inform project planning and design. Activities should be redesigned or cancelled if the foreseeable risks of data management outweigh the intended benefits." (Key takeaways)
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"The effective management of the risk of disasters depends on communication and information sharing across all levels of government, within communities, and between public and private organizations. In particular, timely and effective information flow is important for early warning and alerting the
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population, for preparing for an emergency event, and for the effective coordination and articulation of response activities that can minimize economic loss, mitigate the impact on public well-being and loss of life.
A national emergency telecommunication plan (NETP) sets out a strategy to enable and ensure communications availability during the disaster mitigation, preparedness, response and recovery phases, by promoting coordination across all levels of government, between public and private organizations, and within communities at risk. Preparation and implementation of an NETP engages stakeholders to think through the life cycle of a potential disaster, it determines the required capabilities for emergency responses, and establishes a governance framework of roles and responsibilities. It also clarifies how to shape planning, envision and share desired outcomes, and it outlines effective ways to achieve and communicate expected results. The NETP will reflect what diverse stakeholder communities need to focus on in order to address specific risks with available resources. Additionally, for developing countries, the NETP will highlight major areas of risk. This not only provides support and justification for the funding of vital equipment and personnel in an emergency, but also promotes the need for day-to-day resources and procedures that keep national authorities prepared, especially to maintaining vital communications, the essential lifeline during emergencies.
This report assists national authorities and policymakers to develop a clear, flexible and user-friendly framework that guides countries on how to develop a strategic plan to support and enable the continued use of telecommunication and information and communication technology (ICT) networks and services in all four disaster management phases. It not only describes the main elements that an NETP should consider, but also highlights its potential benefits. It includes a step-by-step guide to the development of an NETP, it serves as a useful resource based on ITU recommendations and concepts, as well as expertise from other global bodies and organizations." (Overview, page 1)
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"Features guidance from some of the industry’s most successful news correspondents and documentary makers, including Louis Theroux, Lucy Williamson, Tulip Mazumdar, Richard Bilton, Jina Moore and many more, all sharing their experience and expertise. It also features people who chose to tell their
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sensitive stories to journalists, giving readers invaluable insight into what helped and what harmed." (Publisher description)
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"This book provides new developments, innovations, and research outcomes; case studies and lessons learned; and other considerations for the creation and deployment of effective ICTs to provide humanitarian services for the resource-constrained and vulnerable populations in the world in order to imp
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rove their lives. It contains contributions from researchers, professionals in humanitarian assistance, postgraduate students, and from academia and industry, with varied backgrounds working in the area of ICTs and humanitarian services. The chapters are particularly designed as a series of independent modules, whereas each chapter explores some aspect of humanitarian services through ICTs. Topics of this book include connectivity and communications technologies for humanitarian services; ICTs in disaster mitigation, relief, and recovery; humanized and inclusive education; technologies for the women, disabled, and aged populations; IoT, big data, and blockchain for humanitarian engineering; adopting and adapting ICTs in humanitarian sectors; and other technological advancements for humanitarian assistance." (Publisher description)
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"To ensure that mobile solutions are designed inclusively in humanitarian contexts, it is important that target users are involved as co-creators of the future they want. A human-centred design approach is one way to ensure that users’ perspectives are fully integrated into programme design. This
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approach is also useful for work involving marginalised populations, including refugees and people with disabilities, as these populations tend to have fewer opportunities to voice their experiences and influence decisionmaking processes. At the same time, they face complex systemic challenges. To shape solutions that will effectively address these challenges, their perspective is absolutely critical. Human-centred design research methodologies are well suited to the challenge because they bring the perspective of this end user to the forefront. This report documents the human-centred design process used in a project conducted in 2020 in Nairobi, Kenya. It includes research tools that can be used in other contexts, as well as the adaptations that were made to research tools to ensure they were inclusive. These are documented in the two page spreads below: Location Mapping, User Journeys, Communication Mapping, Future Me and Daily Diaries. These tools are followed by the main lessons learned, and recommendations for others who want to implement a similar process. More research should be conducted to better understand the experiences of people with disabilities in humanitarian contexts." (Executive summary)
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"En un escenario ideal, se contaría con tiempo para hacer planes, establecer una estrategia de comunicación y una guía de acción. Pero situaciones como estas, requieren aptitudes inmediatas para comunicarse con el público. La comunicación de riesgos es un componente integral de la gestión de
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riesgos para la salud pública y una capacidad básica en el marco del Reglamento Sanitario Internacional (RSI). A continuación, se presentan algunas sugerencias, principios y plantillas para orientarlos. Proteger la salud y prevenir muertes que podemos evitar es la misión que nos convoca a todos. Una comunicación oportuna y transparente, con información correcta y basada en evidencias, pero también honesta y franca, con empatía y comprensión por las preocupaciones del público, será fundamental para que las personas conozcan los riesgos de la COVID-19 y sigan las recomendaciones de las autoridades para proteger su salud y la de sus seres queridos." (Introducción)
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"With CARE’s fourth global 'Suffering In Silence' report, we are starting to see a trend of certain countries annually remaining on the list of the most under-reported crises. While we expanded the analysis in 2019 by including Spanish and Arabic online media coverage (in addition to English, Fren
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ch and German), the results are surprisingly similar to previous years: 6 of the 10 crises had already appeared in the ranking at least twice in the past three years; 9 of the 10 crises take place on the African continent. They range from drought to displacement, conflict, epidemics and food insecurity. In order to address these recurrences, we need to ask: what are the factors that contribute to the silent suffering? The duration of a crisis may play a role, along with its effect on, or how it is affected by, international geopolitics. The European Commission defines a forgotten humanitarian crisis as a severe and protracted humanitarian situation in which people receive little to no international aid. In addition, there is a lack of political will to end the crisis as well as a lack of media attention, meaning the crisis develops beyond public perception." (Introduction, page 5)
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"Each year, the Norwegian Refugee Council (NRC) publishes the list of the ten most neglected displacement crises in the world, to shine a spotlight on these forgotten emergencies. This is the list for 2019. Although humanitarian assistance should be based on needs alone, some crises receive more att
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ention and support than others. This neglect can be a result of a lack of geopolitical interest. Or the people affected may seem too far away for many to identify with. Neglect can also be the result of the lack of willingness to compromise by parties to political conflicts, creating protracted crises and growing donor fatigue. The aim in publishing this list is to focus on the plight of people whose suffering rarely makes international headlines. More information and knowledge about these people and the crises surrounding them is a first important step towards improving their lives. The list has been created based on three criteria: lack of political will, lack of media attention and lack of economic support. All displacement crises* resulting in more than 200,000 displaced people have been analysed – 41 crises in total." (Page 2)
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"Burkina Faso is dramatically confronted with the consequences of violence, persistent food insecurity and malnutrition. Five of the thirteen regions of the country are particularly affected, and the humanitarian situation has been steadily deteriorating since 2017 with a peak observed in the second
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half of 2019. In total, 2.2 million people face crucial unmet needs created by the deterioration of their living conditions; among them more than 918,000 people are in need of services linked to their survival. Efforts are underway to scale up the response to cope with these escalating needs. In late October 2019, the Humanitarian Country Team was activated in Burkina Faso, replacing the Humanitarian-Development Country Team, to enable dedicated leadership in coordination and information management. And between December 2019 and January 2020, the CDAC Network – in partnership with Ground Truth Solutions and with funding from the H2H Network and with the assistance of UN agencies and CDAC members operating in the country – undertook a scoping mission to the country to assess the status, current strengths and needs related to response-wide Communication, Community Engagement and Accountability." (CDAC website)
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"It has been widely agreed that national platforms for Communication and Community Engagement (CCE) are essential for making progress toward greater participation and accountability in humanitarian response. A policy paper describing this in detail was produced by the CDAC Network in 2016, supported
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by our How-To Guide for organisations interested in establishing such platforms. By ‘platforms’, the network refers to innovative coordination mechanisms that bring together community engagement activities and sit within, or influence, overall response leadership. These ensure community engagement efforts are coordinated, systemic and locally-led. This Status Update February 2020 outlines the context, leads, donors and challenges and opportunities of 23 national and regional platforms in 22 countries that are currently operating." (CDAC website)
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"Le 23 mars 2014, l'Organisation mondiale de la Santé publie sur son site web l'apparition de la maladie à virus Ébola en Guinée. Du fait de la proximité du Sénégal avec la Guinée, la commission Média et Communication, dispositif multisectoriel et centre nerveux de la communication impulse
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immédiatement l'élaboration et la mise en oeuvre d'un plan de communication en vue de limiter l'introduction et la propagation du virus Ébola sur le territoire national. Le 29 août 2014, le Sénégal enregistre son seul et unique cas importé de la maladie à virus Ébola. Ce livre nous invite à redécouvrir la façon dont le Sénégal a géré la communication sur la maladie à virus Ebola et les stratégies mises en oeuvre pour endiguer l'épidémie." (Description de la maison d'édition)
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"Lesson one: Put people and principles at the centre of COVID-19 decision-making, not politics. Lesson two: Reframe discussions about responsibility in a pandemic so that those who are considered vulnerable are a priority rather than an afterthought. Lesson three: Prepare ways to share sophisticated
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information quickly in complex, but predictable emergencies so that knowledge, trust, and resources in the population can be leveraged when it happens. Lesson four: Have communication channels and cooperation plans for all governmental and non-governmental authorities and organisations so that the response is coordinated and understandable to the community. Lesson five: Find ways for people to get involved and have a meaningful say in the response: make this the cornerstone of any COVID-19 communication plan. Lesson six: Work to re-engage communities as participating partners; have mechanisms to leverage local and volunteer groups to maximise their knowledge expertise to increase the effectiveness of the COVID-19 response. Lesson seven: Move to more participatory, two-way communications and feedback with vulnerable communities; find out what channels they really use, not just what we want them to use. Lesson eight: Empower local agencies and communities to take a lead role in the response, so they can truly supplement the response and take charge at a local level." (Summary of lessons learned, page 2)
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"Twitter is a major tool for communication during emergencies and disasters. This study aimed to investigate Twitter use during natural hazards and pandemics. The included studies reported the role of Twitter in disasters triggered by natural hazards. Electronic databases were used for a comprehensi
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ve literature search to identify the records that match the mentioned inclusion criteria published through May 2020. Forty-five articles met the selection criteria and were included in the review. These indicated ten functions of Twitter in disasters, including early warning, dissemination of information, advocacy, assessment, risk communication, public sentiment, geographical analysis, charity, collaboration with influencers and building trust. Preventing the spread of misinformation is one of the most important issues in times of disaster, especially pandemics. Sharing accurate, transparent and prompt information from emergency organizations and governments can help. Moreover, analyzing Twitter data can be a good way to understand the mental state of the community, estimate the number of injured people, estimate the points affected by disasters and model the prevalence of epidemics. Therefore, various groups such as politicians, government, nongovernmental organizations, aid workers and the health system can use this information to plan and implement interventions." (Abstract)
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"This SSHAP Case Study illustrates how the United Nations Children’s Fund (UNICEF) worked in 2006-07 to support the Indonesian government in response to avian influenza outbreaks. The agency provided social mobilisation and education programmes to schools and villages in affected communities and p
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rovided media relations support and training for Indonesian journalists. Learning from this case study can be used by public health officials and response workers to further their understanding on how to coordinate interactions with affected communities during similar events." (Page 1)
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"This document is intended to be used as a resource bibliography for in-depth reading about risk communication best practices. It summarizes academic research and practical guidance on the topic of hazards and disaster risk communication, with a particular focus on socially vulnerable populations. I
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t is organized around three primary sections, including: 1) General Risk Communication Guidance; 2) Risk Communication and Social Vulnerability; 3) Risk Communication Across the Disaster Lifecycle. This bibliography identifies widely accepted risk communication principles that apply across the disaster lifecycle; however, the focus on social vulnerability sets it apart from other published resources on the topic of risk communication. It highlights materials that demonstrate how risk communication insights apply to a diverse array of socially vulnerable groups—defined here as those who face disproportionate disaster risk due to a variety of historical, social, economic, and political conditions." (Overview)
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