"Key findings and recommendations on the main communication, community engagement and accountability (CCEA) barriers and gaps:
Finding 1: There is strong rhetoric from international agencies to support local/national CCEA and work on more inclusive partnerships – but progress has been slow
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2: Significant gaps in the CCEA capacities of local and national agencies constrain activities
Finding 3: Language and terminology are key barriers to participation and inclusion of local organisations
Finding 4: Marginalised groups need specific CCEA considerations
Finding 5: Information is needed for refugees returning to Ukraine
Finding 6: Non-Ukrainian refugees need specific CCEA considerations
Finding 7: Engagement is needed with host communities" (Pages 6-10)
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"Recent years have seen the expansion of critical scholarship on humanitarian communication across a range of academic fields, sharing recognition of the centrality of media and communications to our understanding of humanitarianism as an agent of transnational power, global governance and cosmopoli
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tan solidarity. The Handbook brings into dialogue these diverse fields, their theoretical frameworks and methodological approaches as well as the public debates that lie at the heart of the contemporary politics of humanitarianism. It consolidates existing knowledge and maps out this emerging field as an important site of interdisciplinary knowledge production on media, communication and humanitarianism." (Publisher description)
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"In the debate on how to improve efficiencies in the humanitarian sector and better meet people’s needs, the argument for the use of artificial intelligence (AI) and automated decision-making (ADMs) systems has gained significant traction and ignited controversy for its ethical and human rights-re
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lated implications. Setting aside the implications of introducing unmanned and automated systems in warfare, we focus instead on the impact of the adoption of AI-based ADMs in humanitarian response. In order to maintain the status and protection conferred by the humanitarian mandate, aid organizations are called to abide by a broad set of rules condensed in the humanitarian principles and notably the principles of humanity, neutrality, impartiality, and independence. But how do these principles operate when decision-making is automated? This article opens with an overview of AI and ADMs in the humanitarian sector, with special attention to the concept of algorithmic opacity. It then explores the transformative potential of these systems on the complex power dynamics between humanitarians,principled assistance, and affected communities during acute crises. Our research confirms that the existing flaws in accountability and epistemic processes can be also found in the mathematical and statistical formulas and in the algorithms used for automation, artificial intelligence, predictive analytics, and other efficiency-gaining-related processes. In doing so, our analysis highlights the potential harm to people resulting from algorithmic opacity, either through removal or obfuscation of the causal connection between triggering events and humanitarian services through the so-called black box effect (algorithms are often described as black boxes, as their complexity and technical opacity hide and obfuscate their inner workings (Diakopoulos, Tow Center for Digital Journ, 2017). Recognizing the need for a humanitarian ethics dimension in the analysis of automation, AI, and ADMs used in humanitarian action, we endorse the concept of “explicability” as developed within the ethical framework of machine learning and humancomputer interaction, together with a set of proxy metrics. Finally, we stress the need for developing auditable standards, as well as transparent guidelines and frameworks to rein in the risks of what has been defined as humanitarian experimentation (Sandvik, Jacobsen, and McDonald, Int. Rev. Red Cross 99(904), 319–344, 2017). This article concludes that accountability mechanisms for AI-based systems and ADMs used to respond to the needs of populations in situation of vulnerability should be an essential feature by default, in order to preserve the respect of the do no harm principle even in the digital dimension of aid. In conclusion, while we confirm existing concerns related to the adoption of AI-based systems and ADMs in humanitarian action, we also advocate for a roadmap towards humanitarian AI for the sector and introduce a tentative ethics framework as basis for future research." (Abstract)
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"Between 2017 and 2019, the Manaro volcano on the island of Ambae in Vanuatu erupted consistently, leading to two compulsory evacuations of the island’s communities. The eruption was only one of many ecological emergencies unfolding in Vanuatu as climate change continues to affect the islands. Ami
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dst these overlapping crises, community leaders and the national government leveraged customary tenure practices to develop a system of customary reunion and secondary homes for evacuees. An analysis of 54 articles from the Vanuatu Daily Post's media coverage of the Manaro eruption and disaster recovery from 2017 to 2019 reveals the centrality of customary tenure. While political ecologists have illustrated how disaster recovery policies can become disastrous in and of themselves, this article elaborates upon alternative disaster recovery practices in Vanuatu and affirms the centrality of land control to Indigenous and settler futures." (Abstract)
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"This Information Sharing Protocol (ISP) is designed to support data responsibility in Somalia. Data responsibility in humanitarian action is the safe, ethical and effective management of personal and non-personal data for operational response, in accordance with established frameworks for personal
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data protection. This ISP establishes a common framework and clear approach, standards, roles & responsibilities for responsible data and information sharing in relation to operational data management activities in the Somalia humanitarian response. It also presents a set of shared principles1 to serve as a normative guide for responsible data management in this context. It applies to all humanitarian actors present in and supporting response activities in Somalia." (Page 2)
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"Generally, Dominicans have access to the information that they need to make informed decisions, especially as it relates to disaster preparation and response. Despite having timely access to disaster-related information, however, some persons continue to act complacent and either fail or refuse to
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prepare for impending disasters." (Back cover)
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"Barbadians are not sufficiently prepared for natural disasters. In addition to being heavily reliant on electricity and the internet for communicating during times of crises and disasters, Barbados is in need of a mandatory building code, more resilient housing and building infrastructures, and gre
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ater uptake of insurance among property owners. Moreover, some Barbadians continue to be delayed in their response to emergency warnings. Their tendency to procrastinate on preparing for emergencies and disasters is largely attributed to the fact that, unlike other Caribbean territories, Barbados has not been significantly impacted by a disaster event for over sixty (60) years. As the telecommunication penetration continues to rise in the island, and the Barbados Government continues to be increasingly communicative, the past few years have seen the emergence of a healthier information ecosystem in Barbados, which in turn has made it easier for Barbadians to access the information that they need to effectively participate in society. This progress is however being undermined by the presence of the following undesirable properties: citizens’ and media professionals’ lack of access to information from local authorities caused by inaccessibility of authorities, unavailability of information, and bureaucratic structures and processes of; some citizens’ lack of access to the key information channels; the disabled community’s inability to access information from credible news and information sources; government’s increasing control over information flow; delays in dissemination of crisis and disaster communication to the media by the government; the use of jargons in crisis and disaster communications by local authorities; the proliferation of fake news and propaganda shared on social media and other online platforms; the inability of some Barbadians to identify malicious/inaccurate information; the deterioration of trust among Barbadians in their main information sources." (Overview of key findings, page 7)
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"The media is considered to be of utmost importance in all phases of disasters, before, during and after, with different types of media having different proactive roles to play in disaster risk reduction. Before disasters, they play essential roles not only in bringing early warning to people but al
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so in enhancing their perception of the need to take action. At during- and post-disaster response recovery phases, community radio and social media are the key. These necessitate a resilient media infrastructure as the core of uninterrupted coverage. Media literacy has become an important issue for several stakeholders, including governments. In addition, more focus is placed on media governance to look at the priorities of disaster risk reduction initiatives within the media. All of these are considered to lead to trust in the media, which further improves people's disaster response actions based on information from the media, before and during disasters." (Publisher description)
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[...] Early-warning systems play a crucial role in informing people about impending disasters and should therefore be deployed in disaster-prone areas. Effective information transmission and dissemination are important before, during and after a disaster. A workshop on early-warning systems held dur
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ing the study period received many good inputs on the topic, which is therefore the subject of a chapter in this report.
Disaster preparedness involves drills and exercises, which range from table-top exercises to full-scale drills. The gaps revealed by such drills and exercises require analysis and corrective action, so that, in the event of an actual disaster, everyone acts as expected, coherently and in coordinated fashion. It is important to learn from the best practices adopted by other countries, particularly those that are prone to disasters and have learned from experience. This report therefore contains case studies from various countries describing the lessons they have learned. Following a dedicated workshop on drills and exercises held during the study period, the experts' deliberations were put together in a set of guidelines for small island and landlocked countries, and included in this report.
An enabling policy environment is a must for managing any disaster. The policies should be such that they enable flexibility when deploying emergency communication equipment and ensure successful use of telecommunications and ICTs for disaster preparedness and response. It is important to ascertain the components of an enabling policy environment, one that improves emergency telecommunication preparedness, network resilience, disaster risk reduction and disaster management." (Executive summary)
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"An online survey was conducted in which participants were exposed to one of 16 mock emergency warnings about either a bushfire or a riverine flood and were then asked a series of questions relating to their demographic characteristics, message comprehension and effectiveness, threat appraisal, copi
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ng appraisal, protection motivation and maladaptive coping behaviour. Mock emergency warnings were developed using existing end-user emergency warnings to improve realism and maximise the usefulness of the findings, as well as building on previous QUT-conducted BNHCRC research (see Greer et al., 2019). A total of 2,482 Australians living across all states and territories were recruited to participate in the research. Participants were recruited by the Market Research firm Dynata. Approximately 150 participants responded to each of the 16 stimuli. Overall, the research results show that adding colours and/or icons to the Evacuate Now (Bushfire) message creates improvements, albeit small ones, in message comprehension, effectiveness, perceived probability and perceived self-efficacy. The other three messages showed no improvement (or loss) in message comprehension, effectiveness, threat appraisal, or coping appraisal as a result of adding colours and/or icons." (Abstract)
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