"This 4th edition of Ratings Analysis describes and explains the current audience information system that supports economic exchange in both traditional and evolving electronic media markets. Responding to the major changes in electronic media distribution and audience researchin recent years, Ratin
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gs Analysis provides a thoroughly updated presentation of the ratings industry and analysis processes. It serves as a practical guide for conducting audience research, offering readers the tools for becoming informed and discriminating consumers of audience information." (Publisher description)
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"There are many good reasons to conduct audience research. But for media producers there are two particularly important ones. By knowing your audience, you can better cater to their tastes, whether they are listeners, viewers or readers. And if the media producer is able to offer the audience better
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options and respond to their wishes, it follows that the circulation or viewership will likely expand. The second reason is connected to the first. Audience research is used as the basis for the sale of advertising space – whether that is the time between TV shows on a certain channel or the back page of a newspaper. Audience research allows the media producer to tell the media planner, who is going to buy that advertising space, something about their audience: WHO is using this media product? Is it younger people? Is it men or women? Is it people who didn’t go to university? And HOW do they use this media product? Do they prefer the parts about politics or would they rather have the sports reports? And WHEN are they using this media product? For example, do they use it in the morning, before or during breakfast? Or do they use it in the evening before they go to bed? This section will give media producers some guidance as to how they can answer these questions and learn something about their own audiences." (Page 86)
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"Rating the Audience is the first book to show why and how audience ratings research became a convention, an agreement, and the first to interrogate the ways that agreement is now under threat. Taking a historical approach, the book looks at the evolution of audience ratings and the survey industry.
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It goes on to analyse today's media environment, looking at the role of the internet and the increased difficulties it presents for measuring audiences. The book covers all the major players and controversies, such as Facebook's privacy rulings and Google's alliance with Nielsen." (Publisher description)
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"La idea de este libro pretende cumplir dos propósitos: por un lado desarrollar un aspecto didáctico para todos aquellos estudiantes de medios o productores de programas, que recién toman contacto con este indicador y hacerles saber, de manera simple, clara y básica, que es exactamente el rating
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de televisión, como se calcula, cuales son los diferentes aspectos de análisis, y cómo se utiliza, tanto desde el punto de vista de un medio televisivo emisor, como desde la perspectiva de un anunciante o agencia de publicidad. Por el otro lado, relatar todo lo que he aprendido en estos años: el mundo que gira en torno al rating, los mitos, prejuicios, verdades y mentiras sobre las diferentes metodologías de medición, muchas veces erroneamente idealizadas y otras injustamente criticadas. Así como también la calidad de las instituciones que realizan las mediciones. En otras palabras, explicar con propiedad lo estrictamente técnico y profesional, y alternarlo con la historia - tal como la he venido recopilando en mi memoria durante todos estos años - de como ha sido el camino recorrido por las empresas que se dedicaron a medir y comercializar el índice y el tortuoso mundo que rodea al rating." (Prólogo, página 9-10)
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"This book is an excellent introduction to practice and theory of managing radio stations. It is divided into three parts. The first section provides an overview of the radio sector in the United Kingdom and presents the core concepts of radio station management. The second and core part of the book
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is a detailed and comprehensive practical guide to the different elements of managing commercial and community radio. It provides useful tools and examples of management practice, ranging from 'station and organisational structures' and 'financial management, sales and fundraising' to 'managing news and phone-ins' and 'knowing and researching your audience'. The last part uses three case studies (a local radio, a community radio, the BBC 6 music programme) to illustrate different station structures and management approaches. The clear structure, the plain language and the illustrative examples make this guide a helpful tool for any person interested in radio management - not only in the United Kingdom, but also other parts of the world - and it may also give advice on setting up a station from scratch." (CAMECO Update 2-2010)
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"Audience research should be an essential part of every broadcasting venture. However, many non-Commercial radio stations hardly do audience research. Often this is due to a lack of human resources and to a large extent also a lack of understanding and awareness of the nature, benefit, and role of a
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udience research. By taking into consideration the special nature of non-Commercial Christian local radio stations in Norway, this research shows how these radio stations can simplify and adapt some of the available research methods to their needs and budget. After discussing, evaluating, and adapting surveys, panel studies, focus groups, and in-depth interviews, two of the methods are tested in two different radio stations. At the end of the discussion, a research toolbox is presented, which provides the stations with a plan for audience research over a three-year period." (Back cover)
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"In this chapter we outline the principles and techniques of audience research including qualitative and quantitative methods and techniques and how to understand and interpret Rajar (Radio Joint Audience Research Limited) surveys. We look at some critical perspectives on audience research methodolo
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gies and some of the problems of audience measurement for small-scale and community stations. Finally we discuss what radio managers might learn from media academics." (Summary)
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"La mesure d'audience est au centre de la télévision, au cœur de la relation entre le public et l'offre de programmes. Pour certains, elle constitue un puissant système de consultation du public, exprimant sa demande, sa satisfaction ; pour d'autres, elle n'est qu'un opérateur du marché public
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itaire et n'indique, au mieux, que la réaction à l'offre. Au moment où l'avenir de la télévision généraliste semble menacé par l'évolution technique, cet ouvrage permet de s'interroger de manière claire et pédagogique sur le rôle de l'audience dans les différentes formes de télévision." (Résumé)
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"Anthropological research methods are characteristic of much of the investigation of remote Indigenous media production in Australia and have enabled the voices of some Indigenous audiences to be heard. However, these approaches generally have been concerned with the social organisation of productio
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n in remote communities with audiences seldom, if ever, the focus. This absence was one of the driving forces behind a qualitative study of audiences for Indigenous broadcasting in Australia on which this discussion is based. The article underlines the central place of audiences in media research and the importance of considering methodology as an integral part of the research process. It outlines the range of strategies and techniques used to gather data for the first comprehensive Australian study of audiences for Indigenous radio and television which confirmed the critical cultural role being played by these media in the face of continuing mainstream media stereotyping." (Abstract)
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"This chapter is about some of the practices of audience research and, in particular, the methodologies and techniques employed in measuring the audiences of different broadcasting, print and outdoor media, the cinema as well as new media such as the internet. It also gives attention to audience mea
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surement in South Africa and gives a glimpse of some of the problems associated with, and criticism on, audience measurement. The relevance of audience measurement for academic researchers is illustrated by means of a case study." (Page 516)
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