"The bulk of this report is based on data collected by a survey of more than 80,000 people in 40 markets and reflects media usage in January/February just before the coronavirus hit many of these countries. But the key trends that we document here, including changes in how people access news, low tr
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ust, and rising concern about misinformation have been a backdrop against which journalists, editors, politicians, and public health officials have been battling to reach ordinary people with key messages over the last few months.We know that this crisis has substantially increased the amount and frequency of news consumption as well as influenced attitudes to the news media, at least temporarily. We’ve captured this in a second set of polling data collected in April when the crisis was at its peak in some countries. This has helped us to see the impact of the crisis in terms of sources of news and also reminded us of the critical role that the news media play at times of national crisis, including documenting that people who rely on news media are better informed about the virus than those who do not. While many media companies have been enjoying record audience figures, news fatigue is also setting in, and the short-term and long-term economic impact of the crisis is likely to be profound – advertising budgets are slashed and a recession looms, threatening news media, some of whom are struggling with adapting to a changing world. Against this background, this year’s report also focuses on the shift towards paying for online news in many countries across the world, with detailed analysis of progress in three countries (the UK, USA, and Norway). This year, our report carries important data about the extent to which people value and trust local news, perhaps the sector most vulnerable to the economic shocks that will inevitably follow the health crisis itself. And we also explore the way people access news about climate change as well as attitudes to media coverage for the first time." (Foreword)
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"This report presents our main findings from eleven months of social media monitoring. We identify the main narratives of online discourse and their key drivers, as well as the weaknesses of Libya’s social media landscape — and how to address them." (Summary)
"The Afrobarometer survey conducted in late 2019 shows that although radio and television remain the most dominant news sources, daily news consumption via social media (by 22% of Ghanaians) and the Internet (19%) is steadily increasing. Social media is less trusted as a source of information – on
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ly 39% of Ghanaians say they trust it “somewhat” or “a lot” – than private and public media (55% each) and government sources (54%). Close to eight in 10 Ghanaians (78%) say politicians and political parties spread information that they know is false. But smaller majorities also blame government officials, journalists, social media users, and activists and interest groups. Although an overwhelming majority (92%) of Ghanaians who have heard of social media think social media usage makes people more aware of current happenings, almost as many (86%) say it makes people more likely to believe fake news. One-third (32%) of Ghanaians support government regulation of access to the Internet and social media, but close to half (48%) prefer unrestricted access. Large majorities of Ghanaians “agree” or “strongly agree” that the government should be able to limit or prohibit the sharing of false news (77%), hate speech (69%), and news and opinions that criticize or insult the president (57%). Close to half (48%) also say the government should be able to limit the spread of information it disapproves of." (Key findings, page 2)
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"Jeder, der sich in irgendeiner Form mit digitalen Medien beschäftigt, lebt in einer paradoxen Welt: Denn zu keinem Feld existieren mehr Daten, Informationen und Statistiken. Aber zugleich handelt es sich stets um isolierte, winzige Partikel und Fragmente, die sich nicht integrieren lassen. Das Pro
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blem ist: Wir verstehen die Zusammenhänge nicht. Wir sehen den Wald vor lauter Bäumen nicht mehr. Es existiert bis heute keine zusammenhängende, ganzheitliche Darstellung digitaler Medien auf Grundlage ein und derselben Datenbasis – geschweige denn über die Nutzungszusammenhänge der verschiedenen Endgerätekategorien (Desk- bzw Laptop, Smartphone, Tablet). Der Atlas der digitalen Welt liefert erstmals einen allgemeinen Referenzrahmen, der alle unterschiedlichen digitalen Angebote (z. B. Facebook, WhatsApp, Google etc.), Aktivitäten (z. B. Konsum von Content, Shopping, Search, Social Media, etc.), die verschiedenen Endgerätekategorien (Desktop, Smartphone, Tablet) und die unterschiedlichen Nutzerprofile in einer 360° Darstellung abbildet. Diese Darstellung wurde ermöglicht durch die Auswertung des GfK CrossMedia Link Panels, welches die reale Mediennutzung von 16.000 Personen in Deutschland erfasst (es handelt sich hier also nicht um Ergebnisse von Befragungen, sondern um echtes Nutzungsverhalten). Diese Daten werden der Öffentlichkeit hier erstmals zugänglich gemacht. Die Zusammenhänge werden übersichtlich aufbereitet und durch anschauliche Infografiken illustriert, so dass die Inhalte für jedermann verständlich und zugänglich sind." (https://atlasderdigitalenwelt.de)
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"Asociada en sus comienzos a un movimiento libertario horizontal y cooperativo, la Red de redes está siendo cooptada por las grandes corporaciones del capitalismo global y convirtiéndose en un peligroso dispositivo de vigilancia ciudadana. Un proceso que la disrupción provocada por la pandemia de
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l coronavirus ha acelerado bruscamente. A través del análisis de destacados intelectuales, apoyado en un amplio despliegue de mapas, gráficos, infografías y cronologías, 'El Atlas de la revolución digital' constituye un aporte a la comprensión de las vertiginosas mutaciones que están cambiando el mundo tal como lo conocíamos. Una herramienta para reflexionar sobre los alcances de la revolución digital y recuperar el control sobre las tecnologías que se están apoderando de nuestras vidas." (Cubierta del libro)
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"La primera parte, justo después de esta introducción, aborda las necesidades más habituales de los medios de comunicación a la hora de hacer los análisis de redes. Muchas veces resulta difícil saber por dónde empezar a analizar la actividad en las redes sociales. La primera parte del manual
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te ayudará a encontrar rápidamente las respuestas que necesitas sin tener que buscar por todo el documento. En la segunda parte, nos fijaremos en algunos de los aspectos básicos del análisis de redes. Veremos lo que significan las diferentes métricas de las redes sociales y cuáles son las más importantes. La tercera parte explica brevemente los recursos que necesitamos para analizar eficazmente nuestra comunicación por internet. La cuarta parte es la más importante de este manual. En esta sección, nos centramos en Facebook, Twitter, YouTube y WhatsApp, y te explicamos cómo utilizar herramientas de análisis gratuitas para obtener mayor información sobre tu comunicación y tu audiencia. En esta guía no abordamos Instagram porque cuando la elaboramos había muy pocos socios de la DW Akademie en África activos en la plataforma. La quinta parte es una introducción a cómo elaborar informes y cuál es la mejor manera de presentar los análisis a jefes o publicistas. La sexta parte sirve de orientación para facilitadores que quieran utilizar este manual en talleres o cursos. Y, por último, la séptima parte contiene un glosario exhaustivo que explica los términos técnicos más importantes en el campo del análisis de redes sociales." (Introducción, página 4)
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"This book discusses how digital inequalities today may lead to other types of inequalities in the Global South. Contributions to this collection move past discussing an access problem - a binary division between 'haves and have-nots' - to analyse complex inequalities in the internet use, benefits,
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and opportunities of people in the Global South region. Using specific case studies, this book underlines how communities in the Global South are now attempting to participate in the information age despite high costs, a lack of infrastructure, and more barriers to entry. Contributions discuss the recent changes in the Global South. These changes include greater technological availability, the spread of digital literacy programs and computer courses, and the overall growth in engagement of people from different backgrounds, ethnicities, and languages in digital environments." (Publisher description)
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"This report is the eighth in an annual series of publications, dating back to 2012, designed to share the latest stories, trends and research in social media usage from across the Middle East and North Africa (MENA). Using a wide variety of academic, industry and media sources, this White Paper ide
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ntifies important insights from social media’s development over the previous year. Of particular note in 2019 is the continued, growing, importance of social media in the lives of Arab Youth, outside of Saudi Arabia and Turkey the declining usage of Twitter (once the poster child social network for the Arab Spring,) as well as greater scrutiny of social media usage by platform owners and governments alike. Last year’s report highlighted the increasing weaponization of social networks, a trend which continued in 2019. Facebook, Twitter and Telegram each closed hundreds of accounts due to inappropriate use by state sponsored actors and terrorist groups. Social networks were also the target of governments across MENA, in the midst of protests in many countries throughout the region. Meanwhile, the importance of social video and visually-led social networks, continued to grow. Snapchat introduced new advertising formats to the region and other exclusive functionality, Google highlighted the importance of YouTube in supporting parents and parenting, and in major markets such as Egypt, Saudi Arabia and the UAE, Twitter has emerged as a leading platform for online video consumption." (Introduction)
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"On average across 34 countries, one in five adults (20%) have access to both a smartphone and a computer, while 43% only have access to a basic cell phone. In 15 out of 34 countries, at least half of adults have access to a smartphone or a computer or both. About three in 10 respondents (31%) use t
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heir cell phones and the Internet at least several times a week. This form of basic digital literacy is widespread (at least 50% of adults) in Mauritius, Gabon, Tunisia, Sudan, South Africa, and Morocco but rare (10% or less) in Mali, Niger, and Madagascar. One-fifth of adults (20%) are well prepared to participate in or assist members of their household with a transition to an online learning environment. In contrast, 55% are likely to be ill prepared for remote learning, while 25% of respondents form a middle category representing those who could participate in e-learning given sufficient resources such as devices and/or training. Citizens’ readiness to engage in remote learning is primarily shaped by their level of formal education and access to electricity, rather than by their overall level of wealth or geographic location." (Key findings, page 3)
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"The study revealed some clear patterns about why people fall for misinformation, regardless of their age, gender or education level. Some of the key trends common across city and village respondents were: 1. Majority of the respondents do not question the source of the information, or assess if the
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source or sender is a credible authority on the subject. Respondents across demographics focus more on the content of the message and rely on personal biases and beliefs while deciding whether they will believe or reject a message. 2. Respondents usually do not verify information from alternative sources on the web. There is a noticeable skepticism against social media, but despite that it is noteworthy that majority respondents are unaware of strategies to evaluate evidence or verify online content. 3. A great deal of trust in mainstream media, to the point that they blindly trust information misattributed to mainstream media. 4. Majority respondents do not realise the extent of manipulated content they access online. Respondents are also oblivious to the absence of gatekeeping on social media and the difference of nature between news versus non-news content. 5. If the sender is a prominent influencer or a person they look upto, respondents were more likely to believe the message. Believability increases if the ideology of person sharing information aligns with that of the audience." (Key insights from user study, page 4)
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"Key finding 1: A trusted thirdperson is the most important information provider. When asked for their main source of information, family, friends, and religious leaders accounted for 89% of the response choices combined. Additionally, 97% stated they trust their family and friends. Key finding 2: S
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ocial media, the new player in the game? Even though radio remains the main channel of information used by the population (76%) – followed by television (48%) – WhatsApp (29%) and Facebook (28%) combined total 57% of respondents’ choice. Moreover, among participants who have Internet access, the leading applications to receive news areWhatsApp (82%) and Facebook (70%). Key finding 3: News on current events and sports are the most preferred content in traditional media channels. Participants mostly responded they like to see “news on current events” and “sports news” in traditional media channels. Radio listeners mostly enjoy “news on current events” (61%), newspapers readers like to read about “news on current events” (65%) and “sports” (33%), and television consumers mostly favor “news on current events” (49%) and “sports” (37%). Sports are ahead of educational and/or health programs in all types of media. Key finding 4: Residents in Port-au-Prince have unmet information needs. When asked about the information they need the most – at the time –, 52% of participants selected “how to find a job”, followed closely by “general news about what is happening in the country including COVID-19” (51%). Respondents also mentioned the need for information on “access to food and drinking water” (48%), as well as information about the “security situation in Port-au-Prince” (47%). Key finding 5: Information consumers are not passive actors: trust and relevance are key points. Content and source are the two main factors affecting the information ecosystem in Port-auPrince. Even among their preferred source of information – family and friends – or their preferred channel – radio –, trust is not blindly granted. In the focus groups, participants point out the lack of training of journalists, the fact that many confuse facts with opinions or place greater value in sensationalism, often leading to unsubstantiated claims and misinformation [...]" (Pages 5-14)
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"Durante la pandemia de COVID-19, el 57% de los lectores de medios digitales en Argentina, Brazil, Colombia y Mexico ha aumentado su consumo de noticias. El 90% de los consumidores está accediendo a las noticias digitales por lo menos dos veces a la semana y el 78% por lo menos una vez al día. Las
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plataformas digitales ahora representan más de la mitad (53%) de todos los contenidos de noticias a los que se accede, lo que evidencia la creciente expansión de las plataformas digitales como las principales fuentes de noticias e información. En promedio, el 13% de los consumidores encuestados paga actualmente por lo menos por una suscripción o servicio de noticias. Aunque a primera vista modestas, estas cifras muestran que la predisposición a pagar por noticias digitales entre los consumidores es mayor que en algunos otros países, incluidos mercados establecidos como el Reino Unido (8%) y Alemania (10%) y no está muy lejos de los EE. UU. (20%). Para los consumidores que actualmente están suscriptos, dos de los factores más importantes a la hora de pagar son la capacidad de proporcionar un contenido de alta calidad (36%) y la credibilidad del medio de comunicación como fuente de información seria y fiable (34%). Además, la metodología MaxDiff encontró que para todos los encuestados, incluidos los que no pagan actualmente por las noticias, la independencia de los medios de comunicación de los poderes de turno se encuentra entre los factores más importantes." (Principales hallazgos, página 10-12)
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"La encuesta se realizó entre el 10 y 20 de abril a través de un formulario de Google compartido por redes de contactos y en redes sociales (principalmente Twitter). Las 2.325 respuestas no representan al universo de oyentes de podcasts ya que no se realizó ningún trabajo estadístico sobre la m
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uestra (que no es muestra) [...] El 27,3% comenzó a escuchar podcast en 2019 y el 24,5% en 2018. El 96% de los encuestados escucha podcast a través de teléfonos móviles y el 46% lo hace desde computadoras personales o de escritorio. La plataforma preferida para eschuchar es Spotify. La segunda plataforma es YouTube con el 23%. Los formatos preferidos de los participantes son: los de conversación/mesa redonda (51%) y los de entrevistas (22,7%). Especialmente si son sobre: Cine y series, Sociedad y Cultura, y Economía y política." (Página 2, Resumen, página 9)
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"I. Regional countries spend about 1.1 percent of GDP on digital investment, while advanced economies spend an average of 3.2 percent
II. 37% of social media users in the region have contributed to the creation of news, commented on it or shared it with others.
III. There is an upward trend in arres
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ts and detentions after political related publications on social media.
IV. Notable regional trend in political parties and governments gaging members on social media.
V. Social media interruptions through internet disruption are now common in the region.
VI. Citizen journalism through social media is on the rise in the region.
VII. There is significant growing employment of social media surveillance which threatens to squeeze the space for freedom of expression and access to information, including civic activism on social media.
VIII. Increasing presence of social media within political campaigns and electoral processes across the region.
IX. Significant rise in organized social media manipulation through cyber troops within the region.
X. Substantial use of social media to ‘break’ news by traditional media houses.
XI. Increase in social media surveillance in the region.
XII. Internet penetration in 2019 averaged 39.6 percent in region compared to 62.7 percent in the rest of the world, affecting social media usage.
XIII. Region has some of the highest total cost of mobile ownership in the world ranging from 10% to 68% of average income and also has highest cost of internet; limiting social media usage.
XIV. Africa remains the only continent whose digital gender gap has widened since 2013." (Key highlights, page 5)
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