"Does the news media exacerbate or reduce misinformation problems? Although some news media deliberately try to counter misinformation, it has been suggested that they might also inadvertently, and sometimes purposefully, amplify it. We conducted a two-wave panel survey in Brazil, India, and the UK
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(N=4732) to investigate the effect of news and digital platform use on awareness of and belief in COVID-19 misinformation over time (January to February 2022). We find little support for the idea that the news exacerbates misinformation problems. News use broadened people’s awareness of false claims but did not increase belief in false claims—in some cases, news use actually weakened false belief acquisition, depending on access mode (online or offline) and outlet type. In line with previous research, we also find that news use strengthens political knowledge gain over time, again depending on outlets used. The effect of digital platforms was inconsistent across countries, and in most cases not significant—though some, like Twitter, were associated with positive outcomes while others were associated with negative outcomes. Overall, our findings challenge the notion that news media, by reporting on false and misleading claims, ultimately leave the public more misinformed, and support the idea that news helps people become more informed and, in some cases, more resilient to misinformation." (Abstract)
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"Online labour markets (OLMs) are a vital source of income for globally diverse and dispersed freelancers. Despite their promise of neutrality, OLMs are known to perpetuate hiring discrimination, vested in how OLMs are designed and what kinds of interactions they enable between freelancers and hirer
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s. In this study, we go beyond understanding mechanisms of hiring discrimination in OLMs, to identifying platform design features that can minimise hiring discrimination. To do so, we draw on a methodology guided by the design justice ethos. Drawing on a survey on UK-based freelancers and interviews with a purposefully drawn sub-sample, we collaboratively identify five platform design interventions to minimise hiring discrimination in OLMs: community composition, identity-signalling flairs, text only reviews, union membership, and an antidiscrimination prompt. The core of our study is an innovative experiment conducted on a purpose-built, mock OLM, Mock-Freelancer.com. On this mock OLM, we experimentally test mechanisms of discrimination, including how these mechanisms fare under the five altered platform design interventions through a discrete-choice experiment. We find that both community and flairs were important in encouraging the hiring of women and non-White freelancers. We also establish that anonymity universally disadvantages freelancers. We conclude with recommendations to design OLMs that minimise labour market discrimination." (Abstract)
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"Many workers worldwide rely on digital platforms for their income. In Venezuela, a nation grappling with extreme inflation and where most of the workforce is self-employed, data production platforms for machine learning have emerged as a viable opportunity for many to earn an income in US dollars.
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Data workers are deeply interconnected within a vast network of entities that act as intermediaries for wage payments in digital currencies. Past research on embeddedness has noted that being intertwined in multi-tiered socioeconomic networks of companies and individuals can offer significant rewards to social participants, while also connoting a particular set of limitations. This paper provides qualitative evidence regarding how this “deep embeddedness” impacts data workers in Venezuela. Given the backdrop of a national crisis and rampant hyperinflation, the perks of receiving wages through financial platforms include accessing more stable currencies and investment outside the national financial system. However, relying on numerous intermediaries often diminishes income due to transaction fees. Moreover, this introduces heightened financial risks, particularly due to the unpredictable nature of cryptocurrencies as an investment. This paper evaluates the effects of the platformization of wages and its effect on working conditions. The over-reliance on external financial platforms erodes worker autonomy through power dynamics that lean in favor of the platforms that set the transaction rules and prices. These findings present a multifaceted perspective on deep embeddedne ss in platform labor, highlighting how the rewards of financial intermediation often come at a substantial cost for the workers in precarious situations." (Abstract)
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"A recent innovation in the field of machine learning has been the creation of very large pre-trained models, also referred to as ‘foundation models’, that draw on much larger and broader sets of data than typical deep learning systems and can be applied to a wide variety of tasks. Underpinning
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text-based systems such as OpenAI’s ChatGPT and image generators such as Midjourney, these models have received extraordinary amounts of public attention, in part due to their reliance on prompting as the main technique to direct and apply them. This paper thus uses prompting as an entry point into the critical study of foundation models and their implications. The paper proceeds as follows: In the first section, we introduce foundation models in more detail, outline some of the main critiques, and present our general approach. We then discuss prompting as an algorithmic technique, show how it makes foundation models programmable, and explain how it enables different audiences to use these models as (computational) platforms. In the third section, we link the material properties of the technologies under scrutiny to questions of political economy, discussing, in turn, deep user interactions, reordered cost structures, and centralization and lock-in. We conclude by arguing that foundation models and prompting further strengthen Big Tech’s dominance over the field of computing and, through their broad applicability, many other economic sectors, challenging our capacities for critical appraisal and regulatory response." (Abstract)
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"Content moderation algorithms influence how users understand and engage with social media platforms. However, when identifying hate speech, these automated systems often contain biases that can silence or further harm marginalized users. Recently, scholars have offered both restorative and transfor
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mative justice frameworks as alternative approaches to platform governance to mitigate harms caused to marginalized users. As a complement to these recent calls, in this essay, I take up the concept of reparation as one substantive approach social media platforms can use alongside and within these justice frameworks to take actionable steps toward addressing, undoing and proactively preventing the harm caused by algorithmic content moderation. Specifically, I draw on established legal and legislative reparations frameworks to suggest how social media platforms can reconceptualize algorithmic content moderation in ways that decrease harm to marginalized users when identifying hate speech. I argue that the concept of reparations can reorient how researchers and corporate social media platforms approach content moderation, away from capitalist impulses and efficiency and toward a framework that prioritizes creating an environment where individuals from marginalized communities feel safe, protected and empowered." (Abstract)
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"This article examines the public response to mandatory location disclosure (MLD), a new surveillance technology implemented on China’s Sina Weibo. Initially introduced to geo-tag posts related to the Ukraine War, the MLD eventually expanded to encompass all posts and comments on the platform. Dra
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wing on a large-scale dataset comprising over 0.6 million posts and 24 million comments, this study uncovers political asymmetry observed during the initial implementation of MLD. Users with different political orientations were subjected to different levels of geo-tagging. Pro-Ukraine users were most frequently geo-tagged, followed by Pro-Russia and liberal-leaning users, while conservative-leaning users are least likely to be tagged. This selective surveillance approach, however, backfired among Pro-Ukraine and Pro-Russia users, pushing them to publish more war-related content, while its impact on liberal- and conservative-leaning users appeared to be minimal. When selective surveillance was replaced by universal surveillance, the backfire effects ceased to exist and people’s interest in war-related topics declined. Furthermore, privacy cynicism prevails among commenters across opinion groups. Neither the introduction nor the expansion of MLD deterred audiences from engaging with the geo-tagged posts. These findings suggest that prolonged surveillance makes people less sensitive to privacy threats and more experienced in neutralizing surveillance’s influence on themselves. Privacy cynicism, though widely considered toxic to democracy, can function as a source of resilience that shields people from the fear of coercion and undercuts the marginal utility of state surveillance in an authoritarian context." (Abstract)
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"Data work—the routinized, information-processing operations that support artificial intelligence systems—has been portrayed as a source of both economic opportunity and exploitation. Existing research on the moral economy of data work focuses on platforms where individuals anonymously complete
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one-off projects for as little as one cent per task. However, data work is increasingly performed inside organizational settings to promote more consistent and accurate output. How do technologists and data workers construct and morally justify these arrangements? This article is based on 19 months of participant-observation research inside a San Francisco-based startup. Drawing on theories of relational work, I show how managers in San Francisco and contractors in the Philippines collaborated to “clean up” the morally questionable status of data work. Managers attempted to engineer interactions with data workers to emphasize fun and friendship while obscuring vast inequalities. Filipino data workers framed American managers as benevolent patrons and themselves as grateful clients to reinforce managers’ sense of responsibility for their well-being. By shifting attention from the structure of roles to the structure of relationships in organization-based data work, this article demonstrates the function of culture and meaning-making in both generating reliable and accurate data and reproducing status hierarchies in the tech industry. Additionally, this article’s examination of the complex and often contradictory dynamics of organizational attachment and marginalization has implications for debates about how the conditions of data work can be improved." (Abstract)
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"This article focuses on the AI for Social Good (AI4SG) movement, which aims to leverage Artificial Intelligence (AI) and Machine Learning (ML) to achieve the United Nations Sustainable Development Goals (UN SDGs). It argues that, through AI4SG, Big Tech is attempting to advance AIdriven technosolut
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ionism within the development policy and scholarly space creating new opportunities for rent extraction. The article situates AI4SG, within the history of ICT4D. It also highlights the contiguity of AI4SG with the so-called 4th Industrial Revolution (4IR), a framework that places AI and other digital innovations at the center of national and international development and industrial policy agendas. By exploring how Big Tech has attempted to depoliticize datafication, we thus suggest that AI4SG and 4IR are mutually reinforcing discourses that serve the purpose of depoliticizing the development arena by bestowing legitimacy and authority to Big Tech to reshape policy spaces and epistemic infrastructures while inserting themselves, to an unprecedented degree, between the citizen (data) and the state (development and policy)." (Abstract)
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"Despite strong international condemnation, there is growing acceptance of internet shutdowns as a legitimate response to online content that governments—particularly in Africa—find concerning. This article explores government decision- making around internet shutdowns during contentious periods
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such as elections and in situations of violent conflict. In arguing for a reading of shutdowns that goes beyond simply seeing them as a blunt tool of censorship, it discusses the underlying issues, including the vast inequalities between Big Tech companies based in the United States or China and resource- poor countries in the Global South. Building on this, the article probes the intensifying disputes around who writes the rules governing how social media companies address harmful content, how such rules are implemented, and, finally, what this means for the postcolonial state in Africa. In some contexts, a government's use of shutdowns represents an effort to reassert sovereignty amid a longstanding context of contestation around borders, power, and national identity." (Abstract)
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"Starting from the recognition of the limits of today’s common essentialist and axiological understandings of data and ethics, in this article we make the case for an ecosystemic understanding of data ethics (for the city) that accounts for the inherent value-laden entanglements and unintended (bo
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th positive and negative) consequences of the development, implementation, and use of data-driven technologies in real-life contexts. To operationalize our view, we conceived and taught a master course titled ‘Ethics for the data-driven city’ delivered within the Department of Urbanism at the Delft University of Technology. By endorsing a definition of data as a sociotechnical process, of ethics as a collective practice, and of the city as a complex system, the course enacts a transdisciplinary approach and problem-opening method that compel students to recognize and tackle the unavoidable multifacetedness of all ethical stances, as well as the intrinsic open-endedness of all tech solutions, thus seeking a fair balance for the whole data-driven urban environment. The article discusses the results of the teaching experience, which took the form of a research-and-design workshop, alongside the students’ feedback and further pedagogical developments." (Abstract)
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"The emerging ecosystem of artificial intelligence (AI) ethics and governance auditing has grown rapidly in recent years in anticipation of impending regulatory efforts that encourage both internal and external auditing. Yet, there is limited understanding of this evolving landscape. We conduct an i
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nterview-based study of 34 individuals in the AI ethics auditing ecosystem across seven countries to examine the motivations, key auditing activities, and challenges associated with AI ethics auditing in the private sector. We find that AI ethics audits follow financial auditing stages, but tend to lack robust stakeholder involvement, measurement of success, and external reporting. Audits are hyper-focused on technically oriented AI ethics principles of bias, privacy, and explainability, to the exclusion of other principles and socio-technical approaches, reflecting a regulatory emphasis on technical risk management. Auditors face challenges, including competing demands across interdisciplinary functions, firm resource and staffing constraints, lack of technical and data infrastructure to enable auditing, and significant ambiguity in interpreting regulations and standards given limited (or absent) best practices and tractable regulatory guidance. Despite these roadblocks, AI ethics and governance auditors are playing a critical role in the early ecosystem: building auditing frameworks, interpreting regulations, curating practices, and sharing learnings with auditees, regulators, and other stakeholders." (Abstract)
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"We present a framework for viewing artificial intelligence (AI) as planetary assemblages of coloniality that reproduce dependencies in how it co-constitutes and structures a tiered global data economy. We use assemblage thinking to map the coloniality of power to demonstrate how AI stratifies acros
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s knowledge, geographies, and bodies to influence development and economic trajectories, impact workers, reframe domestic industrial policies, and reconfigure the international political economy. Our post-colonial framework unpacks AI through its (1) global, (2) meso, and (3) local layers, and further dissects how these layers are vertically integrated, each with its horizontal dependencies. At (1) the global layer of international political economy maps a new digital bipolarity expressing Sino and American global digital corporations’ strategic and dominant positions in shaping a tiered global data economy. Then, at (2) the meso layer, we have a mosaic of domestic industrial policies that fund, frame markets, and develop AI talent across industries, sectors, and organizations to competitively integrate into AI value chains. Finally, incorporating into these are (3) the localized labor processes and tasks, where workers and users enact various AI-mediated tasks and practices driving further value extraction. We traced how AI is an interlaced system of power that reshapes knowledge,geographies, and bodies into dependencies that reinforce stratifications in developing underdevelopment. This commentary maps the current digital realities by laying out an uneven techno-geoeconomic power architecture driving a tiered global data economy and opening new research avenues to examine AI as planetary assemblages of coloniality." (Abstract)
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"This article discusses the perspectives of European Union (EU) / European Economic Area Data Protection Authorities (DPAs) on their role in protecting democratic rights and freedoms in digitalised societies. Data Protection Authorities, which are independent regulators, are responsible for implemen
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ting the EU’s General Data Protection Regulation in their respective countries. The views of DPAs are important given their special role in monitoring newly emerging digital technologies and how their use may impact on the functioning of democracies. The article highlights three key themes which emerged in interviews with 18 DPAs in answer to the question about what they consider to be the greatest challenges to democratic freedoms. These are: (1) threats to elections due to the manipulation of voters; (2) discriminatory effects of automated decision-making; and (3) broader chilling effects on democratic norms due to ubiquitous surveillance. The article then analyses the solutions named by DPAs to mitigate these challenges to identify their governing, or political, rationalities. The paper finds that the solutions available to DPAs to manage democratic harms tend to emphasise individual over collective responsibility and are connected to broader currents of neoliberal governance. The paper highlights the ways in which some DPAs act as important critical voices within their respective jurisdictions to draw political attention to potentially anti-democratic effects of certain practices, such as profiling, or to the model of digitalisation as it is currently constructed." (Abstract)
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"Large language models (LLMs) and dialogue agents represent a significant shift in artificial intelligence (AI) research, particularly with the recent release of the GPT family of models. ChatGPT’s generative capabilities and versatility across technical and creative domains led to its widespread
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adoption, marking a departure from more limited deployments of previous AI systems. While society grapples with the emerging cultural impacts of this new societal-scale technology, critiques of ChatGPT’s impact within machine learning research communities have coalesced around its performance or other conventional safety evaluations relating to bias, toxicity, and “hallucination.” We argue that these critiques draw heavily on a particular conceptualization of the “human-centered” framework, which tends to cast atomized individuals as the key recipients of technology’s benefits and detriments. In this article, we direct attention to another dimension of LLMs and dialogue agents’ impact: their effects on social groups, institutions, and accompanying norms and practices. By analyzing ChatGPT’s social impact through a social-centered framework, we challenge individualistic approaches in AI development and contribute to ongoing debates around the ethical and responsible deployment of AI systems. We hope this effort will call attention to more comprehensive and longitudinal evaluation tools (e.g., including more ethnographic analyses and participatory approaches) and compel technologists to complement human-centered thinking with social-centered approaches." (Abstract)
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"Vexing political questions of power, inequality and coloniality permeate the tech sector and its growing use of global ‘virtual’ assembly lines that see them penetrate even refugee camps in efforts to extract value. As a response, tech companies have been expanding non-commercial activities wit
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hin a presumed framework of humanitarianism, in part, trying to outweigh the negative implications of unjust business practices often characterised by third-party avoidance of responsibility. This commentary focuses on tech companies’ engagement with people in the Global South – not as recipients of tech beneficence – but as labourers who make tech possible. First, we document why companies are brought into humanitarian crises, and then we briefly chart examples of the practices of tech companies in the Global South. Then, we argue that ‘tech for good’, often presumed as altruistic, instead reproduces an expansive history of questionable corporate social responsibility efforts that sustain inequalities more than assuaging them. We conclude by reflecting on the impact of commodifying compassion for humanitarian helping and argue that tech companies should stop trying to ‘help’ through selfperceived altruistic activities. Instead, corporations should focus on remaking their core business practices in an image of justice, protection, and equal value creation, particularly in contexts characterised by vulnerability." (Abstract)
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"While the digital turn in communication research offers novel opportunities to study polarization at scale, it also adds complexity to a challenging concept. Ambiguities surrounding the conceptual understanding of polarization in different fields lead to problems in advancing the research in the di
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gital context. The conflation of types and forms of polarization erodes the utility of the concept and opens the door to an uncritical proliferation of technologically determinist perspectives and solutions. We review literature from political, media and communication studies, revealing an increasing focus on polarization within media and communication without sufficient (re-)evaluation and conceptualization. To avoid future indiscriminate use of the term polarization, we advocate for precise delineations when studying polarization as a threat to democracy. We propose a concept of destructive polarization and discuss it with regard to studying its dynamics in a digital communication context, describing its recognizable elements as manifested in communication practices." (Abstract)
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"Cryptocurrencies, and the blockchain technology that underlies them, have attracted much attention over the last decade from scholars, tech communities, financial institutions, states and more. The extreme volatility of the cryptocurrency market has made some people very rich and cost others almost
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everything.Importantly, there are many indications that marginalized communities are especially attracted to this new technology while being more vulnerable to issues such as fraud and exploitation in this field. This paper reviews academic research –predominantly social scientific – on cryptocurrencies and financial blockchain to determine the extent to which they engage with the experiences, agencies, and knowledges of marginalized communities. Overall, the findings show that, bar a few important exceptions that take seriously marginalized communities, academic research has largely focused on traditionally dominant actors such as crypto evangelists, fintech developers, states, and banks. Furthermore, the knowledges of marginalized communities are almost entirely absent while research privileges already dominant theories and research methodologies. Such trends in academic research on cryptocurrencies and blockchain technology reproduce existing knowledge hierarchies and lead to the further material marginalization of already vulnerable communities. In light of these findings, we conclude with some recommendations for further research that can challenge these problematic dynamics."(Abstract)
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