"While online harassment directed towards women journalists are under wide discussion, the mechanism of audience intervention in stopping online harassment is less explored. Integrating bystander invention, ambivalent sexism, and social identity theories, we propose and test an integrative framework
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of audience intervention in online harassment of women journalists. Results from an online experiment in Hong Kong showed that type of harassment, ideological similarity between the audience member and the harassed journalist, and the presence of other responsive bystanders could shape the appraisal of harassment incidents and willingness to intervene. The study advances the literature by clarifying the contextual nuances and challenges of audience intervention in online harassment of women journalists. It bears practical implications on how to defend women journalists so as to protect press freedom, cultivate journalist-audience relationship, and enhance an inclusive and egalitarian online space." (Abstract)
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"Through interviews with women journalists in the Philippines, this study documents and examines their experiences with online harassment. Three main themes stand out. First, we find that online harassment against journalists follows a systematic process that starts from the top, is followed through
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by a network of social media personalities and an army of trolls, and then completed by ordinary social media users. Second, cases of harassment impact journalists across multiple levels: individually, interpersonally and professionally. Finally, the participants referred to different ways of coping with what they experienced and identified three sources of support: their peers, their organizations and the public. Harassment against journalists has always been gendered, with women journalists finding themselves at the receiving end more often than do their male counterparts, and this has spilled over into digital platforms." (Abstract)
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"Whether you’re experiencing or witnessing online abuse, this Field Manual offers concrete strategies for how to defend yourself and others. We wrote this guidance with and for those disproportionately impacted by online abuse: writers, journalists, artists, and activists who identify as women, BI
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POC, and/or LGBTQIA+. Whatever your identity or vocation, anyone active online will find useful tools and resources here for navigating online abuse and tightening digital safety." (Abstract)
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"Journalists are increasingly reporting that online harassment has become a common feature of their working lives, contributing to experiences of fatigue, anxiety and disconnection from social media as well as their profession. Drawing on interviews with American newsworkers, this study finds at lea
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st three distinct forms of harassment: acute harassment such as generalized verbal abuse, chronic harassment occurring over time and often from the same social media users and escalatory harassment that is more personalized and directly threatening. Women journalists said they especially are experiencing chronic and escalatory forms of harassment. Journalists also discussed a perceived lack of systemic efforts on the part of news organizations to address such harassment, leaving journalists to search for preventative and palliative coping mechanisms on their own. Such labor may be driving journalists’ disconnection from social media as well as the profession of journalism and highlights a growing need for news organizations to address harassment as a systemic, rather than individual, issue. The mental health and well-being of journalists may depend on such action, especially at a time when more journalists are reporting fatigue, burnout, and a desire to exit the profession." (Abstract)
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"There is a quickly increasing body of studies and reports on harassment and intimidation of journalists around the world. These series of acts have a chilling effect on media freedom and journalists’ freedom of expression. The research literature on the topic has mostly focused on intimidation an
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d harassment of journalists – particularly sexual harassment of women journalists – or journalists’ experiences of online harassment, and the impact on press censorship. In this chapter, we contribute to the debate by exploring the nexus between the harassment of journalists and the protection mechanisms adopted by leading news media organisations, professional journalism associations and other institutions, and national governments. We then discuss the effects on democracy in the 18 countries participating in the 2021 Media for Democracy Monitor (MDM). Our findings indicate how legal support and protection mechanisms might enhance journalists’ capacity to realise the news media’s democratic role in practice." (Abstract)
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"Academic studies and news stories alike have been documenting a quite devastating picture of the online trolling of journalists, especially women and minorities, around the world. The scale and the magnitude of trolling have attracted the attention of governments and international organizations, pa
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rticularly those considering it a threat to human rights. This chapter examines the dimensions and consequences of online trolling of journalists and suggest four lines of action to address the problem. Although journalists across news organizations and news beats are frequent targets of trolling, not all journalists are similarly vulnerable. Trolling is disproportionately directed at two clusters of journalists. Digital harassment is both a relatively new form of anti-press violence and censorship as well as the continuation of authoritarian forces determined to silence critical journalism and other forms of public expression." (Abstract)
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"The consumer Internet of Things (IoT) is a fast-growing area of technology, increasingly embedded in the public and private spheres, including both in and on bodies. There are various security concerns and academic investigations into potential risks of this expansion, but none yet specifically add
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ressing the implications to journalists and the democratic pillar of press freedom. Not only are risks to this community not yet assessed, but IoT threats generally are not communicated without technical jargon, making them inaccessible to non-experts. Given the importance of a free press, mapping IoT devices and, crucially, communicating associated risk in ways understandable and actionable to journalists themselves, is key.
Journalists and the press are particularly at-risk from IoT devices that may feature in the environments with which they must regularly interact because of the fundamental imperative of source confidentiality. Previous research demonstrated that members of the press are largely unaware of the ways in which the IoT can threaten their work and wellbeing. The networked capabilities of IoT devices increases the ease with which well-resourced threat actors can target journalists who routinely handle confidential information and are already at risk around the world from a variety of non-IoT threats. This paper therefore presents a novel categorisation of both ambient and wearable consumer IoT devices according to the environments in which journalists are most likely to interact with them. It draws on related academic work classifying devices for technical audiences to create a system that is accessible to journalists and their sources. Its goal is to make members of the media aware of the prevalence of these technologies and which of the devices’ capabilities may increase their individual risk. Useful risk assessments cannot be undertaken without an accurate understanding of where threats may be encountered. By systematically outlining risks in numerous environments, this taxonomy can be easily incorporated into existing security training materials and risk assessments for journalists. This paper presents a novel taxonomy to codify and organise IoT present in different environments, with examples of how journalists and their work could be impacted, both passively (i.e. via surveillance) or actively (i.e. via information theft). It also discusses how different environments that may contain IoT devices are often under the control of actors whom journalists cannot easily influence, nor protect themselves against. Especially as these devices continue to proliferate, journalistic risk from IoT devices in surrounding environments are growing. It is therefore important to address the contemporary and emerging risks to journalism that are associated with connected devices. This paper enables journalists and readers to not only visualise and conceptualise how IoT devices in different environments may create risks, its user-focused language and organisation also empower journalists to begin to use this taxonomy for awareness, mitigation, and protective purposes." (Abstract)
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"Reports of the online harassment of journalists have continued to increase as more newsrooms place higher emphasis on social media engagement with audiences. However, this harassment is subject to gendered dynamics, as women journalists are most often the target of online abuse, and the attacks the
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mselves are often gender-centric. This study employs a mixed-method approach to explore how gender influences broadcast journalists’ social media interactions with audiences. Qualitative interviews with US broadcast journalists, along with a social media discourse analysis of the journalists’ Twitter pages, reveal the sexist nature of these interactions. Specifically, findings show that women journalists are treated not only as sexual objects, but also as non-serious journalists. In response to this treatment, women journalists adjust their social media strategies by limiting what they post and blocking certain users. This puts women journalists in a difficult position: increase coveted audience engagement and deal with online harassment or block abusive social media users and suffer the career impacts of low audience engagement. Implications are discussed." (Abstract)
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"Digital platforms quickly became prevalent over physical public space, allowing debates, interactions, and activism to flourish. With women journalists contributing significantly to the formation of a vibrant digital public space, offline violence has adapted and evolved with digital platforms. Sin
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ce 2015, the safety of journalists has profiled as an object of research in the field of communication sciences. Researchers identify, explore, and analyze the nature, prevalence, mediums of support and impacts, both personal and journalistic, of new aggressions specific to the digital environment, which aim to discredit, condition, and silence female participation. However, the wide diversity of terms and definitions used by academics has made it difficult to identify the phenomenon of digital violence against journalists and what would be the appropriate way to legislate it, to guarantee a protection of rights adapted to the digital environment. Based on scientific papers that have carried out a systematic review of terms used in previous research to characterize digital violence against women journalists, we intend to identify the best way to conceptually characterize the phenomenon and which issues need to be considered for a legislation of journalists' safety in digital arena." (Abstract)
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"The report is the output of a RSE-funded project on how journalists in Scotland undertake their work in the digital age from the point of view of cyber security and surveillance impacts. This research interviewed ten journalists from Scotland, from various beats, locations, and employment backgroun
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ds (including freelance, editorial, broadcast, etc.) during July and August 2022. Interviewees were asked about their perceptions of cyber security threats, surveillance, and their knowledge of cyber security. They were also asked about other related issues that affected their work, including defamation, harassment, and data protection." (Abstract)
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"In Australia, the Data Retention Act (2015), the Assistance and Access Act (2018), the Identify and Disrupt Act (2021), and the International Production Orders Act (2020) have significantly increased the surveillance powers of law enforcement and intelligence agencies with implications for journali
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sts and the free press. This report draws on interviews with 19 journalists and 2 media-lawyers in Australia. The interviews were conducted between May and November 2021. The aim of the interviews was to gauge (a) the level of preparedness amongst journalists in Australia concerning surveillance, and (b) the impacts of increased surveillance powers on journalistic practices. There was wide variation in information security understanding and applied skill among media organisations and journalists. Some expressed “very low confidence” (Journalist F) that journalists were adequately prepared for the threats of electronic surveillance and a number conceded that they were not thinking about it “enough” (Journalist Q) or were just “learning on the job but could know more” (Journalist I). Some media organisations do not offer support in terms of education and training, policies and procedures, or formal guidance, and even among the most active and equipped organisations, support for cyber security concerns was described as “probably too far down the list of considerations” (Journalist D). In most instances, journalists were self-educating as “it is up to the individual journalist to make sure they are secure” (Journalist A). The 2019 AFP raids on the ABC and Annika Smethurst were described as a “holy shit” moment (Journalist P) that raised awareness of government surveillance of journalists. These raids resulted in many journalists and media organisations raising their efforts to protect their digital communications. Subsequently, over the past 2 to 3 years many journalists have migrated to encrypted communication applications such as Signal and Protonmail, while several media organisations have implemented SecureDrop for whistle-blowers to provide anonymity and security. Journalists suggested media organisations could do more to provide “formalised training” and “organisational support” (Journalist P) and invest more in their employees to provide confidence to potential sources that “journalists are good at this” (Journalist J)." (Executive summary)
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"The spread of social media platforms ushered the beginning of an unprecedented communication era, which is borderless, immediate, widespread, and defies restrictions and censorship. Digital technology aided the spread of democracy and freedom of expression and helped to overthrow some Arab regimes
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in 2011. At that time, it was believed that these platforms paved the way for democracy by allowing citizens to easily circumvent governmental censorship, and by facilitating communication, networking, and organization among activists, thus weakening authoritarian regimes. These assumptions were overly optimistic, as the detours in democratization and political reform in the Arab region over a decade later illustrate. This article tackles the exploitation of new media, and the laws and regulations governing them, by Arab authoritarian regimes to crack down on opponents, activists, and journalists, oftentimes under the mantle of fighting disinformation, using a plethora of techniques. It also illustrates how disinformation could spread rapidly through governmentally orchestrated campaigns via new communication tools, causing serious political consequences and high risks to activists and journalists, while aiding counter revolutions. The constraining implications of these complex phenomena on Arab journalism will be explored, especially in the aftermath of the COVID-19 pandemic." (Abstract)
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"This chapter explores the current wave of coronavirus-related digital crackdowns in the Arab region, which are unfolding in multiple forms, and analyzes its causes, contexts, and consequences. It explores why and how the stifling of media freedom and freedom of speech online in the Arab region has
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been exacerbated in the midst of the coronavirus pandemic, and sheds light on the various tools and mechanisms of control being used by Arab regimes to ensure that the official, state-orchestrated narrative around the pandemic dominates all communication platforms, both online and offline. In doing so, the chapter unpacks a number of methods of control that are being deployed by Arab regimes to achieve this end, ranging from closing down websites to arresting local journalists and ousting international correspondents, as well as exploiting punitive legal codes and laws to tighten their grip on all communication outlets, under the mantle of countering disinformation. It also sheds light on a closely-intertwined dimension in these new cyberwars, namely reliance on online surveillance and contact tracing tools and applications, which are justified by regimes as part of the effort to curb the spread of the deadly pandemic, but which simultaneously, and dangerously, open the door to threats to personal security, invasion of privacy, and government hacking of opposition. The chapter concludes with a discussion of the most important consequences and implications of these complex, and interconnected, phenomena, as well as the paradoxes and dilemmas they pose." (Abstract)
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"This paper utilizes concepts from new institutionalism to help explain journalists’ and news organizations’ resistance to implementing security-related practices despite a deteriorating safety and security environment for journalists in the United States. Through 30 interviews with journalists,
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technologists, and media lawyers, I identify three main variables for the resistance to the development of newsroom security cultures, as well as a new social actor necessary for the development of security cultures in newsrooms: the “security champion.” The emergence of this new institutional entrepreneur highlights an intriguing tension. Although news organizations have engaged in slow adoption of the anonymous whistleblowing platform SecureDrop, they have not necessarily engaged in an institutionalization of security practices throughout the newsroom. The decoupling of these two factors represents attempts by news organizations to have institutional legitimacy while not changing core practices. In conjunction with this phenomenon, inspired individuals in newsrooms across the country are becoming ad hoc “security champions” in order to build security cultures from the ground up." (Abstract)
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"As the journalism industry faces increasing risk and insecurity in the digital environment, there is still much to know about how journalists are reacting to and internalizing online harassment, and what the consequences are for their routines. Approaching the problem from a socio-technical perspec
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tive and using focus groups with Latin American journalists, this study identified the dimensions of social media violence against journalists, and the actors and coping strategies involved in responses to social media violence. This study shows that social media violence against journalists permeates all stages of news production stages. The study also identifies new and changing actors—such as the social media agent provocateur, who, working on behalf of governments and parties, stirs up mob censorship as part of orchestrated online harassment to try to dictate what news is told—, as well as actants, such as messaging apps that journalists use to create support networks. Implications for Latin American journalism are discussed." (Abstract)
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"Despite rising scholarly interest in online violence as an “occupational hazard” for journalists, we know little about the dynamics that shape the often-limited support given by media organizations to media workers affected by online violence. In this study, I explore how the working environmen
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t of journalists constrains opportunities for addressing gendered online violence. Through a total of 27 interviews with experts and media workers in the United Kingdom and India, I find that these structural barriers play out through three main dynamics: stratified access to support resources, workplace norms that punish reporting online violence as signs of “weakness,” and precarious conditions that leave journalists with little control over their work. Adverse press freedom conditions also appear to exacerbate the impact of these dynamics. Relating these findings to broader inequality regimes in the contemporary working world, I argue that online violence both reinforces and is reinforced by inequality regimes within media organizations. In the same way that organizations often fail to adequately address other forms of workplace harassment, structural barriers complicate newsroom responses to online violence." (Abstract)
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"This article takes up the popular argument that much online discussion is toxic and hence harmful to democracy, and argues that the pervasiveness of incivility is not incompatible with democratically relevant political talk. Instead of focusing on the tone of political talk, scholars interested in
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understanding the extent to which digital platforms threaten democratic values should focus on expressions of intolerance. I demonstrate the validity of this conceptual model by investigating the discursive and contextual features associated with incivility and intolerance online in the context of public comments in two different platforms—news websites and Facebook. Results show that incivility and intolerance occur in meaningfully different discussion settings. Whereas incivility is associated with features that reveal meaningful discursive engagement, such as justified opinion expression and engagement with disagreement, intolerance is likely to occur in homogeneous discussions about minorities and civil society—exactly when it can hurt democracy the most." (Abstract)
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"Anti-press sentiment based on negative emotions of disgust and hatred has prevailed in Korea since the mid-2010s. Through in-depth interviews with ten journalists working for Korean news organizations, supplemented with an analysis of self-reflective articles, this study investigates how journalist
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s experience this audience hostility and harassment, how they cope with it, and how their practices are influenced by it. The analysis reveals that, combined with the dualistic views of populist politics and the influence of misogynic narratives, journalists who cover topics, such as politics and gender, are more likely to become targets of anti-press violence. Moreover, it shows that anti-press violence induces negative emotions, such as discomfort, anger, lethargy, and fear, among journalists. To cope with these emotions, with little support from their news organizations, journalists tend to pursue emotion-focused coping strategies, such as striving for perfection in the newswork process, building emotional boundaries between the audience and themselves, counter-hating readers, and blaming other journalists. Finally, the paper suggests that anti-press violence in Korea promotes a chilling effect in news organizations that, consequently, may infringe on individual journalists' autonomy and editorial independence." (Abstract)
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"This study examined the Knowledge, Attitude and Practice (KAP) of digital safety among journalists in Kano State. It aimed at examining the awareness of digital safety and threats and also the mechanisms used by Kano state online journalists to respond to such threats. The study adopted the Protect
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ion Motivation Theory (PMT). The study employed a survey method using structured questionnaires. Data were gathered from 210 respondents through a simple random sampling of online journalists. Findings of the study revealed that most online journalists in Kano state are quite aware of digital safety and digital threats. However, the majority of journalists just use strong password and changing of password as a mechanism to prevent attacks online. Findings also show that most female journalists in Kano experienced intimidation and harassment online. This could be due to the fact that women in northern Nigeria are not given much freedom like men. Therefore, there is a high need for professional training of Kano journalists, especially female journalists, on advanced strategies to prevent themselves and their data online." (Abstract)
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"Mob censorship, which “expresses the will of ordinary citizens to exert power over journalists through discursive violence” is traditionally considered a grassroots phenomenon. However, within technically mediated systems, who is behind the mob is sometimes unclear. We therefore ask how the tec
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hnical affordances of the Internet and telecommunications networks complicate the identification of attackers and their motivations and multiply the forms of retaliation that attackers level against journalists. We conducted 18 semistructured interviews with seven current or former journalists, as well as 11 professionals with experience defending news organizations, including security specialists, press freedom advocates, and newsroom infrastructure support staff. Through a constructivist grounded theory approach and in conversation with Lewis and Westlund’s (2015) 4A framework, we found that journalists and those defending news organizations do not reliably identify sources and motivations behind attacks, which may be grassroots in nature but may also be instigated by corporate or government actors. Journalists nonetheless infer attribution and motivation from the context surrounding attacks. Systemic issues related to the lack of diversity, ongoing financial constraints, and journalistic norms of engagement, alongside a lack of internal and platform support, exacerbate repercussions from these attacks and harm journalism’s role in a democracy." (Abstract)
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