"This publication is an important contribution to literature on disaster and humanitarian crisis communication. It analyses in detail the response to two major but very different emergencies in Haiti: the 2010 earthquake and, later that year, the outbreak of cholera. While humanitarian agencies still see 'communication' as primarily the process of delivering or extracting information, for the affected population, the process of communication seems to matter as much as the information itself. The best communication strategies, whether highly localised or nationwide, were those that meshed a number of different communication channels, says this report. However, more coordination is needed, and monitoring and evaluation practice in communication projects was quite weak." (CAMECO Update 1-2012)