"This edited collection explores the role of digital inclusion in the welfare and social inclusion of vulnerable people. With interdisciplinary contributors from six continents, working in diverse fields such as digital media studies, social computing, community informatics and cultural studies, the collection brings together theoretical and applied research evidence on three vulnerable population categories: ethnic minorities, older people and people with disabilities. Each section is accompanied by a critical commentary on the research insights presented, from third sector community and policy experts. The collection explores whether vulnerable populations face similar experiences and challenges in relation to their digital inclusion status, stressing the central presence of intersectionality, and arguing for the inclusion of the age, ethnicity/immigration status and disability aspects of one's identity. At the same time, it argues for multi-directional action that tackles intersectional discrimination in the digital realm on behalf of more than one single population category or group. Challenging popular discourse on the overcoming of digital inequalities in the West, this essential book contends that accounts of non-western contexts do not focus on the parameter of vulnerability or on particular population groups." (Publisher)
Contents
Editor's Introduction: Digital Inclusion, Vulnerability and Associated Complexities / Panayiota Tsatsou, 1
I. THEORETICAL AND EMPIRICAL INSIGHTS INTO VULNERABLE PEOPLE'S DIGITAL INCLUSION
1 Resilience and Digital Inclusion: The Digital Re-making of Vulnerability? / Koen Leurs, 27
2 Digital Inequality Research for Digital Publics: A Call for New Modalities in Policy-oriented Social Science / Jeremy Schulz, Laura Robinson, Lloyd Levine, 47
3 Multidimensional Digital Exclusion and Its Relation to Social Exclusion / Sora Park, 75
II. ETHNIC MINORITIES' DIGITAL INCLUSION
4 Understanding the Role of Social Media on the Road to Social Inclusion: The Case of Syrian Refugees in Belgium / Roya Imani Giglou, Annabel Buiter, Marta Borowski, Willem Joris, Leen d'Haenens, 97
5 Stories of Migration: Exploring the Links Between Emotions and Technologies in the Narratives of Venezuelan Refugees in Brazil / Amanda Alencar, Julia Faria Camargo, 119
6 Digital Citizenship for Older Migrants in Australia: The Need for a Comprehensive Policy Framework / Loretta Baldassar, Raelene Wilding, Lukasz Krzyzowski, Joanne Mihelcic, 139
7 Critical Commentary: Migrant Populations and Intersectional Discrimination-A Technological World's Blind Spot / Samrawit Gougsa, 161
III. AGEING AND DIGITAL INCLUSION
8 Digital Exclusion in Later Life: A Narrative Review / Gemma Wilson-Menzfeld, Katie Brittain, 169
9 Digital Media Use and Social Inclusion: A Case Study of East York Older Adults / Anabel Quan-Haase, Molly-Gloria Harper, Alice Hwang, 189
10 Enhancing Older Adults' Digital Inclusion Through Social Support: A Qualitative Interview Study / Sanna Kuoppamäki, Riitta Hänninen, Sakari Taipale, 211
11 Critical Commentary: Understanding Digital Inclusion of Older People Through a Human Rights Lens / Ken Bluestone, 231
IV. DIGITAL INCLUSION OF PEOPLE WITH DISABILITIES
12 New Cities, Old Prosthesis: Smart Cities, Smartphones and Disability / Kathryn Locke, Katie Ellis, 239
13 Disability as Smart Equality: Inclusive Technology in a Digitally Advanced Nation / Gerard Goggin, Kuansong Victor Zhuang, 257
14 Digital Inclusion and Social Networks Among Adults with Disabilities in South Korea / Kyung Mee Kim, Chung Eun Lee, 277
15 Differently Included: A Decolonial Perspective on Disability and Digital Media in South Africa / Lorenzo Dalvit, 301
16 Critical Commentary: Disability, Technology and Intersectionality-Towards the Transformation of Digital and Physical Worlds / Lauren Avery, 321
17 Editor's Conclusion: Intersectionality and Other Lessons / Panayiota Tsatsou, 329