According to the executive summary "Facebook’s Free Basics program aims to help bridge the digital divide through a mobile-based platform that allows users to connect to a handful of online services free of charge [...] This paper highlights the following findings: Language: Free Basics does not m
...
eet the linguistic needs of target users [...] Content and usability: Free Basics features an imbalance of sites and services [...] Net neutrality: Free Basics violates net neutrality principles [...] Privacy: Facebook is accessing unique streams of user metadata from all user activities on Free Basics, not just the activities of users who are logged into Facebook." The Free Basics app was tested in six countries, with programs from five different operators: Colombia (Tigo), Ghana (Tigo), Kenya (Airtel), Mexico (Virgin Mobile), Pakistan (Telenor), and the Philippines (Globe).
more
"Governments around the world have dramatically increased their efforts to manipulate information on social media over the past year. The Chinese and Russian regimes pioneered the use of surreptitious methods to distort online discussions and suppress dissent more than a decade ago, but the practice
...
has since gone global. Such state-led interventions present a major threat to the notion of the internet as a liberating technology. Online content manipulation contributed to a seventh consecutive year of overall decline in internet freedom, along with a rise in disruptions to mobile internet service and increases in physical and technical attacks on human rights defenders and independent media. Nearly half of the 65 countries assessed in Freedom on the Net 2017 experienced declines during the coverage period, while just 13 made gains, most of them minor. Less than one-quarter of users reside in countries where the internet is designated Free, meaning there are no major obstacles to access, onerous restrictions on content, or serious violations of user rights in the form of unchecked surveillance or unjust repercussions for legitimate speech." (Page 1)
more
"Compared to five years ago, internet penetration rose in all six countries surveyed and most dramatically in Jordan, Lebanon, and Tunisia. Smartphone ownership tracks closely with internet use in the six surveyed countries. Nearly all nationals in Lebanon, Qatar, Saudi Arabia, and the UAE own a sma
...
rtphone compared with 83% of Jordanians and 65% of Tunisians. Use of Arabic online has increased proportionally with the increase in internet users. In comparison, use of the internet in English remains essentially flat, 25% in 2013 and 28% in 2017, despite the increase in internet use. As internet penetration rises, nationals are less likely to be using offline media platforms compared with 2013. Most nationals still watch TV, but the rate declined modestly since 2013 (98% in 2013 vs. 93% in 2017). Rates of newspaper readership, however, declined more sharply from 47% in 2013 to 25% in 2017. Radio and magazines also declined in popularity since 2013 (radio: 59% in 2013 vs. 49% in 2017; magazines: 26% in 2013 vs. 19% in 2017)." (Executive summary, page 10)
more
"The information and media environment in North Korea continues to evolve quickly. This report demonstrates that the depth and diversity of information and media access channels have grown markedly since the release of A Quiet Opening in 2012. More North Koreans have greater access to a larger varie
...
ty of media content and communication devices. However, it is equally clear the North Korean state is determined to regain control of how and what information its citizens access. Rather than attempting to recreate the information blockade and national sequestration of the Kim Il Sung era, the state’s recent technological innovations strongly suggest it is moving toward a new, but no less heavily controlled information environment. This is apparent when we examine current and emerging techniques for censorship, surveillance and integrity preservation across the network, device and human levels." (Conclusion)
more
"Although most Africans remain disconnected from the Internet, and access to broadband services continues to be a central policy issue, the increased availability of broadband services alone will not reduce digital inequality on the continent. While the provision of access to the Internet remains a
...
key public policy issue — as a necessary condition of digital participation in the economy and society — it is insufficient. Even where networks and services are available, large numbers of people are unable to access these services affordably or use them optimally to enhance their social and economic well-being, unlike in more mature economies, where levels of human development and equality are higher [...] Demand stimulation measures — such as the reduction of prices to make services more affordable, the development of relevant local content and applications, the enhancement of citizens’ e-literacy and national skills development plans — are the focus areas of this paper. It examines alternative policy and regulatory interventions to so-called “international best practice” — assuming in the process certain political and economic conditions, by recognizing the institutional and resource constraints that generally exist in African countries — and proposes multiple strategies across the ICT ecosystem that could result in more inclusive digital development." (Executive summary)
more
"[...] El objetivo de este estudio no es solamente destacar el potencial de las redes comunitarias en términos de expansión de conectividad y sus externalidades positivas en materia social, cultural y económica; sino también destacar los elementos regulatorios que podrían optimizar su desarroll
...
o así como mostrar las experiencias regulatorias que han permitido eliminar obstáculos para el pleno funcionamiento de las redes comunitarias en América Latina. Uno de los aspectos de mayor importancia en este estudio, es la utilización de elementos descriptivos durante sus secciones para adoptar una actitud proactiva y ofrecer indicaciones y recomendaciones concretas. Estos elementos buscan clarificar cómo las redes comunitarias podrían ser categorizadas jurídicamente, qué normas debieran considerarse al regular las redes comunitarias y qué políticas debieran adoptarse para promover y fortalecer la expansión de las redes comunitarias en América Latina." (Introducción)
more
"The study tested the following hypotheses: the use of subsidised services only forms part of data use; people do not move beyond the use of subsidised services; using the internet first through subsidised services leaves people with less of an understanding of the Internet. Using subsidised data fo
...
rms one of many strategies to use the Internet, confirming the first hypothesis. However, the second hypothesis was not confirmed, as respondents moved beyond subsidised data. Concerns that zero-rated data, such as Free Basics locks users into one application, because it is fully subsidised were not supported by this research. What was apparent was the lack of awareness of and favour for this free service. Free services, in particular from mobile network operators, are viewed with scepticism, as the perception is that nothing is completely free. In order to understand the ways in which people make use of the Internet (the third hypothesis), the study had to take into account a number of factors, which included the options to access the internet, motivations for Internet use, why they use the Internet the way they do, and how they use it. Context is a stronger determining factor contributing to what respondents use the Internet for than subsidised data. For example, respondents in rural South Africa favour operators that are dominant in the market because of extensive network coverage and the availability of signal; because family and friends are on the same network; and because of the promotions or rewards that come with using the network. The network that offers subsidised zero-rated content and a lower priced, service specific bundle is not used in the rural community, primarily because it is not available or the quality is poor. Most respondents access the Internet to facilitate efficient communication and find information. Only in Nigeria do respondents use the Internet when they have received rewards data (data received as a bonus or extra after purchasing a service) after recharging from their operator." (Conclusion, page 37)
more
"This article analyzes the 2015 campaign by net neutrality advocates against Facebook’s Free Basics service in India, and argues that their victory can be best understood by analyzing their privileged place in an India that imagines itself high tech and global. The advocates, predominantly tech wo
...
rkers, loosely organized under the banner of Save the Internet (STI) echoing the net neutrality debate in the United States. The article assesses the competing claims and modes of contention of both Facebook and STI, and examines how STI’s appeals were able to mobilize public opinion in record numbers. I argue that STI formed a ‘recursive public’, which practiced a technopolitics that resonated within the broader narrative of technocultural nationalism championed by the current ruling party. I trace the historical origins of this dominant discourse that eventually led the regulator to ban all zero-ratings plans, including Free Basics." (Abstract)
more
"This book argues that Internet diffusion and use in the Middle East enables meaningful micro-changes in citizens’ lives, even in states where no Arab Spring revolution occurred. Using ethnographic evidence and taking a comparative perspective, it presents a grass roots look at how new media use f
...
its into the practice of everyday life. It explores why citizens use social media to digitally route around state and other forms of power at work in their lives. This increase in citizen civic engagement, supported by new media use, offers the possibility of a new order of things, from redefining patriarchal power relations at home, to reconfigurations of citizens’ relationships with the state, broadly defined. The author argues that new media channels offer pathways to empowerment widely and cheaply in the Middle East." (Publisher description)
more
"Afghanistan has made great strides in establishing media and communications outlets. However, very little is known about the ways in which Afghans actually engage in information exchange. To inform work with the media and effectively enhance access to information in Afghanistan, Internews commissio
...
ned Sayara Research to map information ecosystems in three areas of Afghanistan. The information ecosystem in Afghanistan is vital to understand how Afghans make decisions about everything from personal security to health, migration, and livelihoods. Using a systems approach to analyzing information within and across communities is a powerful way to uncover deficiencies in current approaches and opportunities for future work." (Internews website)
more
"L’approfondissement des pratiques démocratiques dans les pays étudiés passe non seulement par le renforcement des capacités des médias et des journalistes, pour qu’ils puissent s’emparer pleinement des outils numériques, mais aussi par la montée en puissance d’un grand nombre de nouv
...
eaux acteurs citoyens qui ont déjà montré, notamment lors de rendezvous électoraux, le rôle positif qu’ils pouvaient jouer. Les enjeux liés à la qualité et à la diversité de l’information disponible dans ces pays, à la transparence de l’action publique et à la redevabilité des institutions, sont intimement liés à l’existence d’un écosystème structuré qui englobe des journalistes, des blogueurs, des développeurs informatiques, des représentants d’administrations publiques, des spécialistes des données ou de la cartographie, des membres d’OSC ou d’ONG, etc. Accompagner ces acteurs citoyens d’Afrique dans le développement d’un espace public ouvert, pluriel, participatif et bien informé constitue aujourd’hui un défi à plusieurs dimensions : Contribuer à l’amélioration de l’accès à l’information (et donc, à l’accès à l’internet); Sensibiliser aux enjeux de la société numérique et de la participation citoyenne; Soutenir les acteurs de l’information et de la donnée au service du débat public; Structurer des réseaux nationaux/internationaux et d’éco-systèmes locaux d’acteurs citoyens; Développer une culture de la donnée publique ouverte et des usages que l’on peut en faire." (Conclusion, page 38)
more
"Internet freedom has declined for the sixth consecutive year, with more governments than ever before targeting social media and communication apps as a means of halting the rapid dissemination of information, particularly during antigovernment protests. Public-facing social media platforms like Fac
...
ebook and Twitter have been subject to growing censorship for several years, but in a new trend, governments increasingly target messaging and voice communication apps such as WhatsApp and Telegram. These services are able to spread information and connect users quickly and securely, making it more difficult for authorities to control the information landscape or conduct surveillance. The increased controls show the importance of social media and online communication for advancing political freedom and social justice. It is no coincidence that the tools at the center of the current crackdown have been widely used to hold governments accountable and facilitate uncensored conversations." (Page 1)
more
"This report focuses on the difficulties faced by operators in emerging markets looking to deliver data bandwidth cost effectively to challenging locations, including remote communities and busy cities. While the challenges are myriad, improvements in technology are increasingly making the business
...
case viable and allowing operators to extend their reach to areas that just a few years ago would have been logistically and financially unfeasible to connect. We have enlisted the help of several experts in this field to discuss the most appropriate and efficient technologies for the various use cases of last mile connectivity." (Foreword)
more
"This annual report presents a global and regional overview of the latest developments regarding information and communication technologies (ICTs), based on internationally comparable data and agreed methodologies. It aims to stimulate the ICT policy debate in ITU Member States by providing an objec
...
tive assessment of how countries have performed in the field of ICT and by highlighting areas that need further improvement. One of the core features of the Report is the ICT Development Index (IDI). This year’s results show that nearly all of the 175 countries covered by the index improved their IDI values between 2015 and 2016. During the same period, stronger improvements have been made on ICT use than access, mainly as a result of strong growth in mobile-broadband uptake globally. This has allowed an increasing number of people, in particular from the developing world, to join the information society and benefit from the many services and applications provided through the Internet. This year, for the first time, the Report also shows countries’ rankings according to their improvement in IDI value. The results show strong improvements in performance throughout the world; a number of middleincome developing countries in particular are reaping the benefits of more liberalized and competitive ICT markets that encourage innovation and ICT uptake across all sectors. Despite these encouraging developments, we need to focus on the countries that are among the least connected in the world. Urgent action is required to address this persistent digital divide if we want to achieve the Sustainable Development Goals (SDGs) enshrined in the 2030 Agenda for Sustainable Development. For example, the Report shows that in some low-income countries, between 20 and 40 per cent of people still do not own a mobile phone and that the gender gap in mobile phone ownership is substantially higher." (Foreword)
more
"The mobile industry has, for the past 15 years or so, done a phenomenal job of connecting users in emerging markets to voice, SMS and Internet access services. But as we strive to reach the remaining unconnected users, we may need new models of connectivity to reach them. In the first section of th
...
is document we discuss the need for new Internet access models, and ask the question of what we mean by “Internet Access” and why it’s important to understand what the impacts of limited service and capability are.
We then move on to look at the barriers to scaling Internet access, and why, despite the availability and affordability of mobile phones, Internet access remains sub-scale. On the supply side, we discuss the issues around the costs of delivery access, and the difficulty of making connectivity affordable. Many attempts to reduce the cost have been tried, with varying levels of success. From Universal Service Funds delivered at a policy level, to zero-rated services from the private sector, it is important to understand the considerations around subsidizing access for poor or hard-to-reach users. The debate around this is nuanced, as the recent decision by the TRAI to ban Facebook Free Basics in India has shown. Supply side barriers are not easily solvable, and some mix of new industry business models and policy efforts to make regulation fit for purpose is required. Providing affordable—or free—Internet access will require negotiating the original principles of the Internet, the desire for an open and fair architecture, with the real costs of delivering this vision.
From a user perspective, even when the available infrastructure enables connectivity, it doesn’t always drive adoption. Users require a reason to go online. A certain amount of this can be demand driven by access to essential government services, but a carrot as well as a stick is required. We have previously researched the digital lives of users in Ghana, Kenya, and Uganda, and have shown how users come online for non-instrumental reasons (social
media, games, etc.) but then often use these platforms for instrumental activities such as self-directed education, searching for employment, or sourcing essential information.3 User research can show us how these needs can be balanced, and we discuss this within this report." (Introduction, page 4-5)
more
"En Ecuador escasean tanto los análisis de los medios de comunicación privados, públicos o comunitarios, como del consumo mediático o de la formación periodística. Los pocos datos disponibles han impedido que se puedan realizar estudios complejos y exhaustivos. El presente informe se centra en
...
Ecuador y pretende profundizar modestamente en la percepción y comprensión del panorama mediático de este país latinoamericano, a fin de facilitar el entendimiento de la situación actual y permitir ajustar las actividades, los proyectos y los procesos a las necesidades reales de este ámbito." (Prólogo)
more
"The global expansion of the Internet is frequently associated with increased government transparency, political rights, and democracy. However, this assumption depends on marginalized groups getting access in the first place. Here we document a strong and persistent political bias in the allocation
...
of Internet coverage across ethnic groups worldwide. Using estimates of Internet penetration obtained through network measurements, we show that politically excluded groups suffer from significantly lower Internet penetration rates compared with those in power, an effect that cannot be explained by economic or geographic factors. Our findings underline one of the central impediments to “liberation technology,” which is that governments still play a key role in the allocation of the Internet and can, intentionally or not, sabotage its liberating effects." (Abstract)
more