"Key findings: Overcoming the digital divides between men and women and urban and rural populations requires long-term planning and resource commitments that include broad stakeholder engagement and coordination [...] The public’s appetite for online content is growing, but accessible, diverse, hi
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gh-quality educational and professional content in local languages is sorely lacking [...] High, unmet demand for digital and IT talent and a weak digital startup ecosystem are critical bottlenecks to growing Uzbekistan’s domestic IT sector and driving digital transformation across the economy [...] The COVID-19 pandemic has strengthened the Government’s commitment to digital transformation of the health sector." (Executive summary, page 12)
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"This report provides an overview of approaches and business models that are improving the affordability of handsets for various underserved populations in LMICs. It explores some of the nuances among these groups, considerations for meeting their different needs and variations between markets in Su
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b-Saharan Africa and South Asia. It also provides practical recommendations for stakeholders to make internet-enabled devices more affordable and an analysis of how the policy environment can contribute." (Executive summary, page 3)
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"This compact, accessible guide unpacks a number of key digital justice issues and looks at how digital communication impacts marginalized peoples and groups. Case studies, facts and figures, discussion questions, and suggested readings offer tools for reflection and action. For use by individuals o
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r groups, the Study and Action Guide includes chapters on the digital divide; access to digital spaces; weaponization of digital resources; surveillance, censorship, and privacy; digitality and marginalized peoples." (Publisher description)
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"This report presents findings from a country assessment undertaken to facilitate digital financial inclusion in Ethiopia and gives an overview of the current digital financial services landscape in the country. It also identifies some of the barriers to digital financial inclusion and suggests how
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they might be removed." (Executive summary)
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"The purpose of this guide is to share the basics of installing a solar-powered HF radio station. For some years now, Rhizomatica has been working to “modernize” HF technology, allowing the transmission and reception of digital information. HF technology offers many advantages for autonomous com
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munication in remote areas, and from our experience, it is possible and feasible to train people without much previous technical experience in the installation and use of solar-powered HF communication systems. This guide is an attempt to share the learnings from on-the-ground experiences and interactions with communities, and to facilitate and support further training processes for the use and installation of HF-based communication networks. The guide is aimed primarily at facilitators of training processes in HF radio and as reference material for people who have at least some prior knowledge of HF radio. In other words, it is not aimed at novices or people who are completely new to the subject." (Introduction)
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"Fernanda R. Rosa explores the Indigenous networks, principles, and practices of internet infrastructure building and sharing in Tseltal and Zapoteco sovereign territories in Chiapas and Oaxaca, Mexico. More specifically, she uses the concept of shared networks to examine “the first mile signal-sh
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aring practices” (page 8) among these underserved Indigenous communities and highlight their active participation in designing their own first mile infrastructure as “internet codesigners” (page 8). The paper draws on extensive fieldwork that Rosa conducted in 2017 among different institutions and actors in Chiapas and Oaxaca - two states with the lowest Internet connectivity rates in Mexico - and illuminates it is the local community members, rather than the big internet service providers (ISP), that truly drive the first mile internet connection." (https://www.asc.upenn.edu)
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"Este trabajo de investigación examina el surgimiento de las redes compartidas en comunidades tseltales y zapotecas de Chiapas y Oaxaca (México): la primera milla de señal de internet compartido que articulan la infraestructura de interconexión y los valores de convivencia para extender el inter
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net a zonas donde los servicios de los grandes proveedores de internet existentes no son satisfactorios o no están disponibles. En los estudios de caso analizados, los pueblos indígenas se convierten en co-diseñadores de internet al crear la infraestructura de sus propias redes locales e interconectarse con el internet global. Este documento sostiene que se materializa un híbrido a nivel de la interconexión de redes cuando la comunalidad o la forma de estas comunidades, apoyada en frecuencias sin licencia del espectro electromagnético, torres, antenas de radio, tejados de casas, routers y cables, se une a los valores de los proveedores de servicios de internet y a sus políticas. Las redes compartidas son el resultado de lo que estos arreglos establecen y limitan así como la evidencia de las vívidas luchas de las redes indígenas latino-céntricas hacia un internet pluriversal." (Resumen)
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"Afrobarometer finds that most Africans own a mobile phone and have access to a mobile phone network. However, fewer than half own a mobile phone with Internet access, and even fewer have access to a computer. This translates to low levels of Internet use in many countries. Lack of Internet access a
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nd use is far more common among women and people who are rural, older, less wealthy, and/or less educated. There is also a sizeable gap between LDCs and more developed countries." (Summary, page 1-2)
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"The mobile industry has been instrumental in extending connectivity to people around the world. In 2021, the number of mobile internet subscribers reached 4.2 billion people globally. Operators’ investments in network infrastructure over the last decade have helped to shrink the coverage gap for
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mobile broadband networks from a third of the global population to just 6%. But although the industry continues to invest in innovative solutions and partnerships to extend connectivity to still underserved and far-flung communities, the adoption of mobile internet services has not kept pace with the expansion of network coverage. This has resulted in a significant usage gap. In 2021, the usage gap stood at 3.2 billion people, or 41% of the global population. The reasons for the usage gap are multifaceted and vary by region, but they generally relate to a lack of affordability, relevance, knowledge and skills, in addition to safety and security concerns. Furthermore, the barriers to mobile internet adoption are particularly acute among certain segments of the population, including women, the elderly, those in rural areas and persons with disabilities – or a combination thereof." (Executive summary)
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"In sub-Saharan Africa, 495 million people (46 percent of the population) subscribed to mobile phones in 2020, however, the cost of accessing the internet is very high and many African Governments are renowned for restricting access to the internet to limit critics and their opposition through inter
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net shutdowns, especially ahead of elections. There is widespread government surveillance in many countries in Africa without sufficient legal basis. In Zimbabwe, for example, the interception of private communications is permitted without a warrant issued by a court; instead, the Minister of Transport and Communication has the power to order such surveillance. Many countries in Africa and around the world have passed cybercrime legislation in recent years or are about to do so. There is great concern that many of these laws over-reach their legitimate aim, lack clear definitions and are susceptible to being used for regulating online content and restricting freedom of expression." (Page 1)
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"Mobile internet use has reached 55% of the world's population. By the end of 2021, 4.3 billion people were using mobile internet, an increase of almost 300 million since the end of 2020. Growth in mobile internet adoption has almost entirely been driven by people living in low- and middle-income co
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untries (LMICs). As a result, for the first time, half of the population in LMICs is using mobile internet. Mobile broadband coverage continues to slowly expand, with 95% of the world’s population covered by a mobile broadband network. At the end of 2021, the coverage gap – those living in areas without mobile broadband coverage – represented 5% of the world’s population (400 million people). The coverage gap has only reduced by 1 percentage point (pp) per year between 2018 and 2021, showing how challenging it is to cover the remaining population, who are predominantly poor and rural. In the least developed countries (LDCs), more than one in six people live in areas without mobile broadband coverage." (Key findings, page 5)
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"Six years ago, about a third of the world’s population were using mobile internet. Today, it is more than half. Despite this progress, the pandemic has highlighted how big gaps in connectivity persist, even in high-income markets. 3.8 billion people still do not have access to the internet – du
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e to a lack of mobile broadband coverage or because of other barriers, including a lack of awareness of the internet and its benefits, lack of literacy and the required skills, affordability, lack of perceived relevance, and safety and security concerns. The State of Mobile Internet Connectivity 2021 highlights trends in the coverage and usage of mobile internet over the last six years and the key barriers to mobile internet adoption. It also looks at the early impacts of the COVID-19 pandemic, the biggest regional changes and the key challenges to address to ensure everyone can connect to the internet." (Executive summary)
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"The Serbian government prioritizes digitalization. Serbia’s digital transformation accelerated in 2017 with the government’s focus on building a digital government, or “digitalization” as defined by Serbians, and Serbia’s participation in the Digital Agenda for the Western Balkans. As one
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Serbian official described it, digitalization refers to the “fundamental changes reflected in the emergence of an efficient, economical, and transparent public administration.” Although there is no comprehensive national policy for Information and Communications Technology (ICT), Serbia’s digital agenda includes initiatives ranging from expanding connectivity to developing the ICT industry. Prime Minister Brnabic has been a champion for digitalization, and digital transformation will continue to be a key priority in the coming years. Digital connectivity infrastructure in the country is strong and growing. Fourth-generation (4G) mobile broadband covers more than 90 percent of the population. The government and top mobile network operators (MNOs) plan to deploy 5G networks in the near future. Donors such as the European Union (EU) support the expansion of fiber-optic connectivity to connect rural schools. China’s Digital Silk Road Initiative has had a substantial role in building Serbia’s digital infrastructure, ranging from Safe City infrastructure to providing cloud infrastructure and developing an artificial intelligence (AI) platform for the government. During the COVID-19 pandemic, the government swiftly embraced online schooling and expanded digital government services. Fragmentation and uneven levels of buy-in across the executive branch hinders Serbian digital government efforts. Serbia’s approach to multi-stakeholder internet governance has also been uneven, with industry and civil society stakeholders lamenting a lack of public engagement. Serbian civil society is working to protect digital rights and freedoms. A growing network of organizations in Serbia and across Southeast Europe is working to protect free expression online, promote information security, and publicize digital rights violations." (https://www.usaid.gov/digital-development)
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"Over half a billion people who are living in areas with a mobile broadband network are not using mobile internet, despite substantial increases in mobile broadband coverage since 2014. Significant gender and rural-urban gaps persist. Women are 37% less likely to use mobile internet than men. Signif
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icant gains have been made in both 3G and 4G coverage since 2014, yet in 2020 only half the population had access to a 4G network. Affordability has improved substantially but remains a key barrier, especially handset affordability. Smartphone adoption is increasing but smartphones still account for less than half of total connections." (Pages 1-3)
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"1. Women’s access to mobile internet continues to increase across low- and middle-income countries, while mobile ownership remains relatively flat: 83 per cent of women own a mobile phone and 58 per cent use mobile internet. Women are also more likely than men to access the internet exclusively o
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n a mobile handset in most of the countries surveyed, which highlights the importance of both increasing mobile access for women, as well as reducing the mobile gender gap. 2. The gender gap in mobile internet use continues to reduce, with women in low- and middle-income countries 15 per cent less likely to use it than men. This reduction has been driven primarily by South Asia where it decreased significantly from 50 per cent in 2019 to 36 per cent in 2020. For the first time, the gender gap in mobile internet use in South Asia is now on par with Sub-Saharan Africa, where the gender gap remains largely unchanged. Across low- and middle- income countries there are still 234 million fewer women than men accessing mobile internet. 3. While the overall gender gap in mobile ownership remains largely unchanged since 2017, the gender gap in smartphone ownership has reduced for the first time since then, driven by South Asia where these gaps have consistently been widest. Across low- and middleincome countries, women are now seven per cent less likely to own a mobile phone, which translates into 143 million fewer women mobile owners than men. Women are also 15 per cent less likely to own a smartphone than men, down from 20 per cent in 2019." (Key findings, page 7)
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"This publication is a collection of a variety of outlooks, recommendations, and input from the participants of the 2020 workshop [for fellows of the CrossCulture Programme (CCP) of the Institut für Auslandsbeziehungen] and others. On the subject of digital access, CCP alumnus Camilo Olea speaks ab
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out the digital divide in Mexico and how his organisation is providing access to indigenous rural communities. The German NGO Superrr demands an open digital infrastructure and more open-source software for a more inclusive digital sphere. Ali (name changed), a Bangladeshi journalist and CCP alumnus, gives an overview of the current state of free speech in Bangladesh. CCP alumna Hend Kheiralla from Sudan shares her view on the role of social media during the Sudanese Revolution and the impact of the internet shutdown. Having experienced severe discrimination online herself, a CCP alumna from Jordan talks about her experiences and the impact of attacks as well as strategies for dealing with them. Love Storm, a German NGO that focuses on countering hatred online, suggests specific measures we can start using directly to create a safe and inclusive online space for everyone." (Editorial, page 3)
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"Giga, a joint collaboration between ITU and UNICEF, is an initiative to connect every young person in the world to information, opportunity and choice. Devised before the onslaught on COVID-19, the project addresses the underlying inequities in access to the Internet. However, it is also a platform
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for creating the infrastructure necessary to provide digital connectivity to an entire country, for every community and for every citizen. With schools as a focal point, Giga seeks to build robust digital ecosystems, so communities everywhere can cope with shocks such as COVID-19 and ensure that no one is left behind. To achieve this goal, Giga builds on four pillars: map, finance, connect, empower.
Map. Mapping of schools helps identify the connectivity problems and gauge the magnitude of the challenge in each country. Top-down and bottom-up approaches to mapping school connectivity support this endeavour [...]
Connect. There are various infrastructure and technology solutions available that could bring affordable connectivity to the unconnected schools identified by the mapping exercise, including established technologies such as Wi-Fi, satellite, and fibre [...]
Finance. The selection of appropriate financing mechanisms depends on the magnitude of the challenge. The costing analysis can only take place after mapping connectivity gaps and determining fit-for-purpose connectivity solutions. Government budgets or universal service funds (USFs) could address small- to medium-sized connectivity gaps [...]
Empower. Bringing connectivity to schools will have a limited impact if e-learning solutions are not in place and if educators do not have the digital skills to empower learners. There are many case studies from Asia and the Pacific of initiatives that aim to empower digital learning [...]
Giga has made significant progress since its launch. It is already active in 17 countries in three regions. Countries in Asia and the Pacific are next to join the Giga initiative. Several countries have expressed interest, including Bhutan, Pakistan, Mongolia, Bangladesh, Papua New Guinea, Vanuatu and Fiji. Each country has its own opportunities and challenges in terms of extending connectivity. The review of policies, regulatory environment, school connectivity initiatives and availability of connectivity data in potential Giga countries and the assessment of use cases strongly indicate that there is significant promise for the expansion of Giga in the region." (Executive summary, pages vi-vii)
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"In 2020, the 46 LDCs had a combined population of 1.06 billion people and are highly vulnerable, with low levels of human development. And yet, geography, population size and income vary within the group, and these different conditions affect digital development.
National data infrastructure is an
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essential component for a digital economy, as it comprises the facilities for transporting, exchanging and storing data. There are significant gaps in national transmission networks, Internet exchange points (IXPs) and data centres. Coverage and density of national transmission networks are lagging in the LDCs. This has ramifications for Internet access and the quality of service. IXPs play a major role in lowering the cost of Internet access as well as reducing data exchange delay, yet 19 LDCs lack them. Furthermore, in those LDCs with IXPs, many of the facilities are not having the impact they should. Data centres, facilities to store data, are in short supply in the LDCs. There are less than 100 in the group, of which over a quarter are in Bangladesh. Eighteen LDCs do not have Internet-connected data centres.
Quarantine measures during the COVID-19 pandemic resulted in people around the world turning to online shopping. However, this was not possible for many in the LDCs, due to a lack of online shops, as well as demand-side constraints, such as awareness, distrust and payment methods. An encouraging initiative is the United Nations Conference on Trade and Development (UNCTAD) diagnostics and concrete recommendations for enhancing e-commerce in many LDCs.
The private sector is essential for boosting digital connectivity in the LDCs. Telecommunications in the LDCs are mainly operated by private companies, a reverse of the situation three decades ago. Yet most policy reports make scarce mention of the companies building the connectivity infrastructure in LDCs." (Introduction)
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"There is need for further studies focusing on access to broadband services and how emerging technologies can be used to transform rural and remote areas into digital economies.
There is no one-size-fits-all model for financing rural connectivity and engaging all stakeholders, but creating public-pr
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ivate partnerships (PPP) provides a workable solution.
Community networks are an important part of connectivity ecosystems, and they help bridge the digital divide.
While 4G is the predominant technology for connectivity in the world, a number of countries are turning to 5G for connectivity in rural areas.
The establishment of community telecentres or information centres is helping to achieve universal service for many countries and is key to attainment of the Sustainable Development Goals (SDGs).
ICT community information centres are useful in training communities to become ICT literate.
The principle of universal access has proven to be an essential development tool, and proper use of universal service/access funds offers a good opportunity for economic growth and poverty alleviation in developing countries." (Lessons learnt, page viii)
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"What do we know about the gender digital divide for girls? To date, there is little research on gender differences in digital access for children under the age of 18. These disparities in usage limit women’s access to the full range of opportunities offered by digital. However, the limited data a
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vailable does indicate a similar pattern of lower access and use for girls, as for women. In countries with data, girls aged 15–19 years were less likely than boys to have used the internet in the past 12 months, and they also had lower mobile phone ownership. The greatest disparities were in South Asian countries. For instance, rates of internet use among boys were double those of girls in Nepal, and quadruple those of girls in Pakistan. Phone ownership was almost 30% higher among boys in Nepal, Pakistan, and Bangladesh. Weekly access to information media was also substantially lower among adolescent girls in Nepal, India, Afghanistan and Timor-Leste. Boys use far more digital platforms and services for a much wider range of activities than girls, and they are more likely to use the internet. Roughly 46% of boys use the internet on their phones, compared to 27% of girls. Another study, by Girl Effect and the Vodafone Foundation, found boys are 1.5 times more likely than girls to own a mobile phone and 1.8 times more likely to own a smartphone. More than half (52%) of girls borrow mobile phones if they want digital access, compared to 28% of boys. As for adult women, this gender gap in access is echoed in digital use overall. As the digitization of economies expands, economic and social growth will increasingly depend upon people’s ability to use technology. While some jobs require very advanced digital skills, most jobs and daily activities need basic digital literacy to engage with a digital economy. Without increased digital adoption and use, girls will have fewer employment opportunities and will face additional barriers to workforce participation." (Pages 6-7)
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