"We are at an inflection point, where 5G and the ecosystem are set to unleash a wave of innovation. In this Ericsson Mobility Report, we explore how an ecosystem partner is leveraging 5G, network slicing and dynamic Quality of Service (QoS) that will take live broadcasting to a new level, by ensurin
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g seamless, high-quality video streaming – even in crowded environments. The recent advancements in 5G standalone (SA) networks, coupled with the progress in 5G-enabled devices, have led to an ecosystem poised to unlock transformative opportunities for connected creativity. Service providers have recognized this potential of 5G and are beginning to monetize it through innovative service offerings that extend beyond merely selling data plans. To fully realize the potential of 5G, it is essential to continue deploying 5G SA and to further build out mid-band sites. 5G SA capabilities serve as a catalyst for driving new business growth opportunities [...] On the forecast side, we see continued mobile network traffic growth with a 20 percent increase year-on-year, meaning it’s expected to more than double in five years. Fixed Wireless Access is experiencing robust growth and is projected to make up over 35 percent of all new fixed broadband connections by 2030, as service providers capitalize on its flexible and rapid deployment capabilities, offering extensive coverage and an exceptional user experience, compared to other technologies. Finally, we explore the impact of increased usage of GenAI on the consumer side, as it moves from text to voice, video and multimodal. We analyze how GenAI could impact mobile data traffic volumes and characteristics going forward. Differentiated connectivity will be key in enabling a high-quality user experience for these and other conversational applications. There will be no personal AI without mobile." (Letter from the publisher, page 2)
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"This report offers a comprehensive snapshot of the region’s digital landscape, highlighting both remarkable progress and persisting challenges. Ninety-five per cent of the population in this region is covered by mobile broadband networks, and more than half of the countries have already achieved
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universal Internet access. However, as this report highlights, infrastructure alone is insufficient. Although connectivity extends to much of the population, only 70 per cent uses the Internet. Barriers such as affordability, digital skills, and awareness must be addressed to ensure that everyone benefits from digital opportunities.
This report underscores the region’s diversity, reflecting economies at different stages of digital development. From nations spearheading 5G deployment to those grappling with basic connectivity, the disparity is striking. The 82 percentage-point gap in Internet penetration across the region illustrates this reality. Closing these gaps will require tailored strategies that account for each country’s unique socio-economic and geographic context. The concept of universal and meaningful connectivity (UMC) serves as a guiding principle throughout this publication. UMC emphasizes not only access but also the quality of the online experience, ensuring that connectivity leads to tangible socio-economic benefits." (Foreword)
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"[...] While mobile broadband covers over 95 per cent of the population, disparities persist. High-income economies lead in 5G deployment and innovation, while lower-income countries face infrastructure, affordability, and digital literacy gaps. The urban-rural divide remains, and women and marginal
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ized communities still encounter barriers to digital inclusion. Closing these gaps is both an economic necessity and a social imperative, as digital transformation expands access to services and strengthens resilience. Small island developing States (SIDS) in the Pacific face distinct challenges due to their geographic isolation, small populations, and vulnerability to climate change. Reliable connectivity is crucial for economic development, disaster resilience, and access to essential services. To sustain the region’s momentum, achieving universal and meaningful connectivity (UMC) is a policy imperative. UMC enables people to access knowledge, build livelihoods, and connect with their communities while also driving economic growth through digital trade, e-commerce, and innovation. Achieving this goal requires strengthened digital skills, improved regulatory frameworks, resilient infrastructure, and inclusive innovation ecosystems." (Foreword)
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"This publication provides an in-depth look at digital development across the region, revealing both substantial progress and areas where challenges persist. Internet use is widespread, with nearly nine in ten people online. In a milestone achievement, the Americas is the only region to have fully b
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ridged the gender gap in Internet use, with women now more likely to be online than men. Yet, the region’s digital landscape is also defined by contrasts. While North America benefits from advanced policy and regulatory frameworks, parts of Latin America and the Caribbean continue to face barriers in infrastructure deployment, affordability, and regulatory capacity. This is particularly the case for the region’s small island developing States (SIDS) and landlocked developing countries (LLDCs). These disparities highlight the importance of targeted policies and enhanced regional cooperation.
The region must also respond to growing cybersecurity and environmental challenges. The Americas generate nearly a quarter of the world’s e-waste, yet recycling rates remain low and formal collection systems are lacking in many countries. Advancing green digital policies and implementing extended producer responsibility mechanisms will be vital for sustainable digital growth. Reliable, granular, and timely data is essential for designing effective, targeted interventions and supporting progress toward UMC. While the region benefits from strong statistical capacity and several global data leaders, gaps remain – particularly in disaggregated data by gender, age, location, and socio-economic status. This report also highlights powerful examples of progress – from community networks and disaster resilience efforts to initiatives that empower girls and women through digital skills." (Foreword)
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"This publication reveals that the gap between ambition and reality remains wide. Mobile broadband coverage has expanded rapidly, offering most of the population the possibility of going online. And yet, only 38 per cent of the population currently uses the Internet—the lowest rate among all ITU r
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egions. But adoption is just the beginning. Universal and meaningful connectivity (UMC) is a new imperative. Achieving UMC means not only ensuring that everyone can access and use the Internet, but also that they can do so safely, productively, and affordably—whenever and wherever needed. In Africa, this possibility remains the privilege of a few. Gaps in affordability, digital skills, and connectivity quality disproportionately affect rural communities, women, and lower-income populations. These divides are leaving millions behind as the digital economy advances. The challenge is especially acute for Least Developed Countries (LDCs), which make up more than half of the countries in the region. Many of these nations face multiple, compounding barriers to digital inclusion, and require targeted, sustained support.
At the same time, this publication offers reasons for optimism. Africa is home to a growing number of digital pioneers—countries, communities, and individuals who are leading innovative approaches to e-waste management, digital entrepreneurship, accessibility, and regulatory excellence. The case studies in this report demonstrate the transformative power of digital technologies when supported by local leadership, inclusive policies, and international cooperation. Better data is essential to closing the digital divide. Africa faces the greatest connectivity challenges yet has the fewest resources—and the least data. Investing even modestly in measurement can yield outsized returns by identifying where needs are most acute, and which interventions will have the greatest impact." (Foreword)
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"This publication offers a comprehensive overview of digital development in the CIS region. The data reveal a region where nine in ten people are online—well above the global average—and where mobile broadband networks now cover virtually the entire population. These are important milestones. At
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the same time, disparities remain between countries and communities. Fixed broadband is still out of reach for many, ICT regulation is uneven, and digital skills remain limited in key areas. Seven of the nine CIS countries are landlocked, which presents unique challenges for international connectivity, infrastructure deployment, and access to global Internet infrastructure. These constraints make regional collaboration particularly important—not only for physical infrastructure development but also for the harmonization of policies and regulatory frameworks. The second part of this report features case studies that illustrate how digital initiatives are making a tangible impact across the region. From expanding rural broadband access to enhancing youth entrepreneurship and strengthening cybersecurity readiness, these stories highlight the diversity of challenges—and the creativity of responses—emerging across the CIS." (Foreword)
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"This study analyses the costs of connecting to the Internet and providing Internet services in Nigeria for fibre-optic network connectivity, microwave links, mobile broadband cellular links, and cellular communications. The analysis has focused on the capital expenditure (capex) of telecommunicatio
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n equipment, including cost elements such as taxation and licence fees in addition to operational expenditure (opex) in terms of network operation and maintenance costs, including recurring licensing fees.
In terms of report structure, section 1 sets out the background and scope, focusing on key assumptions used and key stakeholders involved. Section 2 looks at the study approach with a specific emphasis on research methodology and scenarios on cost analysis while section 3 analyses the capex and opex for mobile network operators, infrastructure companies, Internet service providers and satellite network operators. Section 4 considers the regulatory framework, especially the key policy instruments affecting the cost of doing business. Section 5 presents recommendations, and the overall conclusions.
The information presented here, builds on and complements the ongoing work of ITU on connectivity and infrastructure mapping and analysis. This technical study has a significant link to universal connectivity as ICT infrastructure remains key to bringing everyone online by 2030. This work will therefore help to shape infrastructure strategies to bring meaningful connectivity to the underserved or unconnected communities.
The study shows clearly that lower capital and operating costs can be achieved by creating a conducive regulatory framework of laws, policies, guidelines and an enabling environment in Nigeria and shows how the development of telecommunications is largely driven by elements such as the costs associated with infrastructure sharing, taxation, electricity availability, ands right of way charges." (Executive summary)
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"Landlocked Developing Countries (LLDCs) face unique development challenges. Higher transportation costs, trade barriers, and limited connectivity impede economic integration. LLDCs rely on neighbouring countries for access to trade routes, resulting in delays and higher costs. These countries also
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tend to lag in investment, limiting resources available for infrastructure and human capital development. Together, these factors undermine competitiveness and slow development. Digital technologies offer transformative potential for LLDCs. Information and communication technologies (ICTs) can mitigate physical barriers by enabling access to global markets, improving logistics and public services, and expanding education and entrepreneurship opportunities. When combined with enabling policies and investment, they can accelerate structural transformation." (Introduction)
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"Mobile technologies underpin digital transformation in the Pacific Islands as authorities take steps to help economies recover from the Covid-19 pandemic and manage threats from climate change and natural disasters. Mobile is the first (in most cases only) form of internet connectivity for many con
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sumers and businesses across the region. In the past few years, mobile subscriber penetration and smartphone adoption have increased but remain considerably lower than the global average. Improving access to connectivity and closing the mobile internet usage gap are essential for socioeconomic development and to ensure that no one is left behind.
Digital connectivity – with 5G at the core – is set to shape the way people live and businesses operate, accelerating socioeconomic advancement across areas such as healthcare, education, digital commerce, transport and tourism. 5G is still in its early stages in the Pacific Islands; only Guam and the Northern Mariana Islands had launched commercial 5G services as of March 2023. However, operators have already taken steps to prepare for the 5G era, including making their networks 5G-ready. By 2030, the number of 5G connections in the Pacific Islands will reach 1.5 million, equivalent to 17% of total mobile connections. In the meantime, there is an opportunity to migrate more customers from legacy (2G and 3G) networks to 4G, growing adoption beyond 50% in the coming years." (Executive summary)
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"Mobile connectivity in Sub-Saharan Africa continues to drive digital transformation and socioeconomic advancements. This underlines the need for continued efforts to address the persisting barriers that impact mobile internet adoption in the region, particularly the affordability of devices, online
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safety concerns and the lack of digital skills. Meanwhile, authorities and enterprises see an opportunity to leverage growing 4G and 5G networks, alongside emerging technologies such as AI and IoT, to enhance productivity and efficiency in service delivery. The adoption of 4G has accelerated in recent years, partly driven by the growing demand for faster speeds among younger consumers. Over the next five years, 4G adoption in Sub-Saharan Africa will more than double to 45%. 5G momentum is also growing, although the initial focus for 5G deployment is on urban areas and industrial locations, where there is greater need for the technology. 5G is expected to benefit the Sub-Saharan Africa economy by $11 billion in 2030, accounting for more than 6% of the overall economic impact of mobile." (Executive summary)
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"This report provides an overview of approaches and business models that are improving the affordability of handsets for various underserved populations in LMICs. It explores some of the nuances among these groups, considerations for meeting their different needs and variations between markets in Su
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b-Saharan Africa and South Asia. It also provides practical recommendations for stakeholders to make internet-enabled devices more affordable and an analysis of how the policy environment can contribute." (Executive summary, page 3)
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"The mobile industry has been instrumental in extending connectivity to people around the world. In 2021, the number of mobile internet subscribers reached 4.2 billion people globally. Operators’ investments in network infrastructure over the last decade have helped to shrink the coverage gap for
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mobile broadband networks from a third of the global population to just 6%. But although the industry continues to invest in innovative solutions and partnerships to extend connectivity to still underserved and far-flung communities, the adoption of mobile internet services has not kept pace with the expansion of network coverage. This has resulted in a significant usage gap. In 2021, the usage gap stood at 3.2 billion people, or 41% of the global population. The reasons for the usage gap are multifaceted and vary by region, but they generally relate to a lack of affordability, relevance, knowledge and skills, in addition to safety and security concerns. Furthermore, the barriers to mobile internet adoption are particularly acute among certain segments of the population, including women, the elderly, those in rural areas and persons with disabilities – or a combination thereof." (Executive summary)
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"This report provides an overview of trends and developments in information and communication technology (ICT) infrastructure, access and use in the CIS region, which includes 9 Member States and is home to a population of 240 million people. The report highlights changes in ICT adoption since the l
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ast World Telecommunication Development Conference in 2017 (WTDC-17) and during the COVID-19 pandemic, tracks the evolution of regulation, and reviews progress and challenges in implementing the ITU regional initiatives for the CIS region. Its objective is to serve as a reference for the ITU membership in reviewing progress and identifying ICT development priorities in the CIS region." (Abstract)
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"This report provides an overview of trends and developments in ICT infrastructure, access and use in the Americas region, which includes 35 Member States and is home to a population of 1 billion people. The report highlights changes in ICT adoption since the last World Telecommunication Development
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Conference in 2017 (WTDC-17) and during the COVID-19 pandemic, tracks the evolution of regulation, and reviews progress and challenges in implementing the ITU regional initiatives for the Americas region. Its objective is to serve as a reference for the ITU membership in reviewing progress and identifying ICT development priorities in the Americas region." (Abstract)
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"This report provides an overview of trends and developments in ICT infrastructure, access and use in Asia and the Pacific, which includes 38 Member States and is home to a population of 4.2 billion people. It highlights changes in information communication technology (ICT) adoption since the last W
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orld Telecommunication Development Conference in 2017 (WTDC-17) and during the COVID-19 pandemic, tracks the evolution of regulation, and reviews progress and challenges in implementing the ITU regional initiatives for Asia and the Pacific. Its objective is to serve as a reference for the ITU membership in reviewing progress and identifying ICT development priorities in Asia and the Pacific." (Abstract)
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"This report provides an overview of trends and developments in information and communication technology (ICT) infrastructure, access and use in the ITU Arab States region, which includes 21 Member States plus the State of Palestine under Resolution 99 (Rev. Dubai, 2018), and is home to a population
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of 423 million people. The report highlights changes in ICT adoption since the last World Telecommunication Development Conference in 2017 (WTDC-17) and during the COVID-19 pandemic, tracks the evolution of regulation and reviews progress and challenges in implementing the ITU regional initiatives for the Arab States. Its objective is to serve as a reference for the ITU membership in reviewing progress and identifying ICT development priorities in the Arab States region." (Abstract)
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"This report provides an overview of trends and developments in ICT infrastructure, access and use in Africa, which includes 44 member states and is home to a population of 1.04 billion people. The report highlights changes in ICT adoption since the last World Telecommunication Development Conferenc
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e in 2017 (WTDC-17) and during the COVID-19 pandemic, tracks the evolution of regulation, and reviews progress and challenges in implementing the ITU regional initiatives for Africa. Its objective is to serve as a reference for the ITU membership in reviewing progress and identifying ICT development priorities in Africa." (Abstract)
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