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Disaster & Humanitarian Crisis Communication
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Information Needs in Disasters & Humanitarian Crises
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"Acknowledging the contextual challenges in Papua New Guinea, CDAC recommends the following actions to UNDP and other response organisations to strengthen approaches to two-way communication with communities in disaster response activities. 1. Utilise the newly established Community of Practice for ... more
"This bulletin summarises the key findings and recommendations for strengthening collective efforts on communication and community engagement in the Libya floods response. The findings are drawn from a qualitative consultation with more than 30 representatives from the humanitarian community conduct ... more
"Despite the strides made towards strengthening two-way communication and dialogue in the regional response to the Sudan crisis, there remain critical gaps inhibiting the effectiveness of collective efforts. The Humanitarian Response Plan (HRP) and the Regional Refugee Response Plan should allocate ... more

Community Engagement in Humanitarian Action Toolkit

New York; London: UNICEF;CDAC Network (2022), 178 pp.
"This report is published quarterly and gives an overview of key communication, community engagement and accountability (CCEA) barriers and gaps across the Ukraine response, as well as recommendations for practitioners and responders to improve the use of CCEA for those affected by the crisis. Despi ... more
"The capacity decision framework is designed to inform communication and community engagement/accountability to affected people (CCE/AAP) surge capacity requests at a country level to address inter-agency response-wide CCE/AAP gaps. It considers capacity requirements to deliver CCE/AAP across a huma ... more

Common Advocacy Statements: The CDAC Network 2022

London: CDAC Network (2022), 5 pp.
"CDAC's core vision focuses on ensuring people and communities are central to identifying solutions to the problems they face in a crisis. The 2022-2027 vision is: 'that communities will have the information and resources they need to determine their own solutions and be central stakeholders in huma ... more
"The humanitarian Communication, Community Engagement and Accountability (CCEA) coordination structures in Sudan are primarily led by UN agencies with governmental counterparts at the sector level in Khartoum and field sites. These coordination structures have a relatively low level of representatio ... more
"This review was commissioned by CDAC Network to provide a snapshot of the status of Communication, Community Engagement and Accountability (CCEA) in Haiti six months into the earthquake response. The study aims to identify common themes and critical questions that response actors should be asking t ... more
"This paper serves to explore how we can embrace a more expansive and inclusive view of media by drawing on case studies and examples of good practice, particularly with regards to the COVID-19 response, which necessitated major operational changes and reliance on local partners. By collating and sh ... more
"This report provides a summary overview of the key learning outcomes from a training workshop on communication, community engagement and accountability (CCEA) held in Port Moresby, Papua New Guinea on 10-13 October 2022. The training was a means to bring together various stakeholders with an intere ... more
"Between 2017 and 2019, the Manaro volcano on the island of Ambae in Vanuatu erupted consistently, leading to two compulsory evacuations of the island’s communities. The eruption was only one of many ecological emergencies unfolding in Vanuatu as climate change continues to affect the islands. Ami ... more
"The report documents the status of response-wide Communication, Community Engagement and Accountability towards Affected Populations (CCEA) in Colombia and provides recommendations for a strengthened and more inclusive response. The report explores the operating environment, what works well and wha ... more
"Community engagement is an approach to the humanitarian response of the International Red Cross and Red Crescent Movement. It places people affected by natural disasters, violence, and armed conflict at the heart of decision-making, strategy development and orientation of activities to protect and ... more
"This guide suggests practices to support an active role for communities in humanitarian services and decision-making, improve access to information and keep people connected to support their own ways of coping. It emphasises a collective approach where humanitarian actors coordinate, collaborate an ... more