"With a special focus on the impact of the COVID-19, the collection is based on the 2021 Digital Inclusion, Policy and Research Conference, with chapters from both academia and civic organizations. The COVID-19 pandemic has changed citizens' relationship with digital technologies for the foreseeable
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future. Many people's main channels of communication were transferred to digital services, platforms, and apps. Everything 'went online': our families, friends, partners, health, work, news, politics, culture, arts and protesting. Yet access to digital technologies remained highly unequal. This brought digital inclusion policy and research to the fore, highlighting to policymakers and the public the 'hidden' challenges and impacts of digital exclusion and inequalities. The cutting-edge volume offers research findings and policy case studies that explore digital inclusion from the provision of basic access to digital, via education and digital literacy, and on to issues of gender and technology. Case studies are drawn from varied sources including the UK, Australia, South America, and Eastern Europe, providing a valuable resource in the pursuit of social equity and justice." (Publisher description)
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"Communication is essential for organisations. The interaction of institutions with their publics and their reputation management depend on it. ‘An organisation that does not listen, or listens badly to its stakeholders and publics, will fail in its public communication,’ as Jim Macnamara says.
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This article deals with the listening work of the Opus Dei Information Office of the Basque Country and Navarra carried out in different phases: initiation, identification of interest groups, open listening, analysis of the findings, conclusions and transmission. It is offered as a good communication practice at the service of government that could be applied, with the necessary adjustments, to other institutions, especially Church communication offices. The text is divided into two parts: in the first, we review some concepts on institutional communication, governance, intangibles, reputation and listening, which serve as a framework; in the second, we summarise the case study, relying on interviews with people who were directly involved in the unfolding of events – Juan Carlos Mújika, the then director of the Office; Jesús Juan, who worked in the Prelature’s delegation; and Juan Manuel Mora, Vice Rector for Communication at the University of Navarra." (Abstract)
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"Tackling Disinformation: A Learning Guide is aimed at helping those already working in the field, or directly impacted by the issues, such as media professionals, civil society actors, DW Akademie partners and experts. It offers insights for evaluating media development activities and rethinking ap
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proaches to disinformation, alongside practical solutions and expert advice, with a focus on the Global South and Eastern Europe." (https://akademie.dw.com)
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"Drawing from case studies from selected African countries, an international team of authors offer a broad insight into the state of harassment across the continent, while building new theoretical perspectives that are also context-specific. The chapters bring previous theories and research up to da
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te by addressing the continual change and development of new discourses, including the use of big data and artificial intelligence in harassing and intimidating journalists and mental health issues affecting journalists in their line of duty. More so, the authors argue that the state and form of harassment is not universal, as location and context are some of the key factors that influence the form and character of harassment." (Publisher description)
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"This book explores how journalism is practiced around the world and how there are multiple factors at the structural and contextual level shaping journalism practice. Drawing on case studies of how conflicts, pandemics, political developments, or human rights violations are covered in an online-fir
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st era, the volume analyzes how journalism is conducted as a process in different parts of the world and how such knowledge can benefit today's globally connected journalist. A global team of scholars and practicing journalists combine theoretical knowledge and empirically rich scholarship with real-life experiences and case studies to offer a storehouse of knowledge on key aspects of international journalism. Divided into four sections – journalistic autonomy, safety, and freedom; mis(information), crises, and trust; technology, news flow, and audiences; and diversity, marginalization, and journalism education – the volume examines both trends and patterns, as well as cultural and geographical uniqueness that distinguish journalism in different parts of the world." (Publisher description)
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"Neste texto, analisaremos o caso de Patrick Fernandes, um presbítero católico brasileiro que, em poucos meses ao longo de 2021, passou de poucos milhares para milhões de seguidores em sua conta no Instagram. Faremos isso a partir da noção de influência digital religiosa, entendida aqui como a
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s interações, negociações, disputas e tensões de poder simbólico em redes digitais sobre a tomada de decisão em relação a atitudes e opiniões pessoais ou comunitárias relacionadas ao âmbito religioso; neste caso, o catolicismo. Primeiramente, apresentaremos brevemente algumas premissas teóricas sobre o conceito de influência digital religiosa. Em seguida, conforme método construído para uma macropesquisa sobre influenciadores digitais da fé (Medeiros et al., 2022), analisaremos aqui quatro ângulos principais de observação desse fenômeno – pessoa/persona, performance, conteúdo e interação – a partir das contas do presbítero no Instagram e no YouTube, a fim de compreender como emergiu e se manifesta a atuação digital do padre. Por fim, refletiremos sobre algumas tensões que emergem a partir do caso, acerca dos limites e das possibilidades do fenômeno da influência digital religiosa." (Resumo)
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"[...] this paper presents approximately 30 worldwide examples of successful AI use to promote various aspects of democracy. At the same time, the corresponding challenges that need to be addressed are highlighted. From the examination of international examples, the following theses can be derived:
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AI systems can promote all aspects of democracy in a similar way; the use of AI systems for democracy requires the functioning of democratic structures; focus not only on generative AI: significant advantages can also come from processing and identifying AI systems; AI systems that promote democracy must be particularly comprehensible and transparent; AI systems facilitate participation but do not enable it; AI systems can make large amounts of data usable—for both citizens and the state; AI must be considered in the context of existing digitalization processes; not everything that AI systems can do is desired in a democracy." (Executive summary)
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"The surveillance of journalists, including using spyware technology, poses a fundamental threat to media freedom, the digital safety of journalists, and source protection within the European Union. The agreement on the European Media Freedom Act in December 2023 offers some further protections agai
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nst the fast evolving threat to journalists and their sources. Those involved in pushing the deal over the line and ensuring the removal of explicit references to national security in exemptions deserve credit. Yet the full impact of the Article 4 provisions – as all other new rules in the EMFA – remains to be seen and effective implementation will be vital. Greece and Hungary offer the strongest examples of why strong enforcement will be needed. However, both countries have already demonstrated how overly broad and vague exemptions for national security have already been used to justify the otherwise unjustifiable surveillance of journalists." (Conclusion)
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"This paper presents an exploratory study aimed at systematically mapping the public actions taken by OSCE participating States to combat online violence against female journalists. Adopting a qualitative large N research design, the study examines national policies and initiatives across all 57 OSC
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E participating States. Through extensive desk research of official government documents and gray literature qualitative data is collected. The analysis thereof is guided by three research aims: (a) identifying actions implemented by participating states, (b) examining the roles of public sphere actors, and (c) assessing the approaches adopted to combat online violence. The paper discusses best practices identified in eleven OSCE participating States, shedding light on strategies for addressing online violence against female journalists. However, the findings highlight significant disparities in policy implementation and acknowledgment of the issue, with only a minority of states demonstrating proactive measures on the safety of journalists (11 states; 19.3%). Of these 11 States, only 7 participating States (12.28%) were found to have a gendered approach. 47 (80.7%) participating States lack information and/or targeted action on violence against journalists. Challenges including the legal gray area surrounding online violence, limited response from tech platforms, and the complexities of transnational collaboration are discussed. Finally, based on these insights, policy recommendations are proposed to enhance to address the multifaceted challenges more effectively. These include working towards multinational definitions and approaches on online gender-based violence against journalists, and developing international multi stakeholder cooperation and peer education." (Abstract)
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"Saad Mohseni, chairman and CEO of Moby Group, Afghanistan's largest media company, charts a twenty-year effort to bring a free press to his country after years of Taliban rule, and how that effort persists even after the Taliban's return to power in 2021. In the heady early days of the American occ
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upation, Mohseni returns to Kabul which he had last seen as a child before the Soviet invasion. Casting about for ways to be involved in the dawn of a new Afghanistan, Mohseni makes what seems like a quixotic decision to leave the comforts of a career in international banking to start a Kabul radio station with his three siblings. This unlikely venture quickly blossoms into a burgeoning television empire, bringing Mohseni and his family and employees into sometimes uncomfortable contact with everyone who has a stake in the country-from the government of Hamid Karzai to White House officials. Moreover, their radio and television networks soon become a necessary beacon for millions of Afghans, who rely on them not just for independent news but for joyful pleasures like soap operas and Afghan Star, a beloved national singing competition in a country whose previous rulers had banned (and would again ban) music. Mohseni's position at Moby affords him unique insights into this extraordinary yet troubled country, the youngest in the world outside of Sub-Saharan Africa, and his powerful account captures the spirit and resilience of the Afghan people-notably the hundreds of men and women still working in Moby's Kabul office today, who, once again under Taliban rule, create programs, report the news, and educate the public. Radio Free Afghanistan is a stunning, vibrant portrait of a nation in turmoil, poised between despair and hope." (Publisher description)
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"El presente informe detalla la información aportada durante la audiencia regional temática "Afectaciones al derecho a la libertad de expresión por medidas estatales de censura en las Américas" liderada por 25 organizaciones de la sociedad civil durante el 190° Período Ordinario de Sesiones de
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la Comisión Interamericana de Derechos Humanos (en adelante, “CIDH” o “la Comisión”). Las 25 organizaciones de la sociedad civil trabajan en siete países de América Latina: Argentina, Brasil, Colombia, El Salvador, Guatemala, México y Nicaragua. En distintos niveles, cada uno de estos países ha enfrentado en la actualidad o historia reciente contextos de limitación al ejercicio de los derechos fundamentales de libertad de prensa, libertad de expresión, el acceso a la información y el derecho a defender derechos humanos en relación con tales derechos. A pesar de las diferencias de contextos, hemos verificado una misma hoja de ruta diseñada y ejecutada para socavar la participación pública y la difusión de información relevante sobre los poderes públicos. Son estrategias de censura indirecta que se identifican y sirven a prácticas autoritarias que debilitan a los sistemas democráticos. En este contexto de mayor tendencia hacia gobiernos antidemocráticos, se evidencian tres tipos de censuras indirectas que generan preocupación y agudizan la amenaza de ejercicio libre de libertades básicas en un Estado democrático: i) estigmatizaciones; ii) formas de control social facilitadas por las nuevas tecnologías con capacidad de vigilancia; iii) la judicialización de la libertad de expresión sobre asuntos de interés público." (Introducción)
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"The use of Short Messaging Service (SMS) for education has grown in recent years, drawing particular attention to supporting school-level learners, due to the Covid-19 pandemic. This renewed interest has prompted questions about how this form of educational technology could be used in the longer te
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rm. However, despite being used in many Covid-19 responses, there are few documented examples of innovative applications in this field during the pandemic, which represents a gap in the literature. As a medium for education, SMS offers potential benefits such as being cost-effective and having positive impacts on learning. In this paper, we present a case study of an educational programme rapidly implemented during the pandemic as part of the ‘Keep Kenya Learning’ initiative, to support learners remotely in terms of literacy, numeracy, and social and emotional learning topics. Through the case study, we describe the innovative process used to rapidly develop content for SMS, and draw upon usage statistics, quiz scores and user feedback to gain insights into its implementation with learners and caregivers in Kenya. The case study demonstrated that educational television content can be effectively adapted to mobile delivery. Furthermore, we present practical reflections on the development and implementation of SMS educational technology which will help inform future initiatives. These include considering timing in relation to school terms when planning a supportingintervention, and designing content in a modular way to allow flexibility for learners in navigating through courses.
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"African countries experience high rates of infectious diseases that are mostly preventable by vaccination. Despite the risks of infections and other adverse outcomes, vaccination coverage in the African region remains significantly low. Poor vaccination knowledge is a contributory factor, and effec
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tive communication is crucial to bridging the vaccination uptake gap. This review summarises vaccination communication strategies adopted across African countries and associated changes in vaccine uptake. Methods: A systematic search was conducted in five bibliographic databases between 2000 and 2023 and supplemented with an additional Google Scholar search. Studies with data on vaccination communication and uptake in the English language were considered. A narrative synthesis was performed, and findings were presented in text and tables. Findings: Forty-one studies from fourteen African countries met the inclusion criteria. Several communication strategies were implemented for 13 different vaccines, mainly childhood vaccines. Mass campaigns and capacity building were the most common strategies for the public and health workers, respectively. Community-based strategies using social mobilisation effectively complemented other communication strategies.Overall, vaccination uptake increased in all countries following vaccination communication interventions. Barriers and facilitators to optimising vaccination communication at systemic and individual levels were also identified. Key barriers included lack of vaccine information, access issues, and high cost, while facilitators included improved vaccine education, reminders, trust-building initiatives, and community involvement. Conclusions: This review highlights effective vaccination communication strategies implemented across Africa as well as systemic and individual barriers and facilitators influencing vaccination uptake. The findings can inform strategies for vaccination communication and campaign planning to improve vaccination coverage in Africa." (Abstract)
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"In a region plagued by poverty, inequality, and attacks on press freedom, Latin American journalists have ventured into non-profit journalism to uphold democracy. Outlets producing award-winning and highly impactful journalism in the region include El Salvador’s El Faro, founded in 1998, Chile’
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s Ciper (2007), IDL-Reporteros in Peru and La Silla Vacía in Colombia (2009), Animal Político in Mexico (2010), Agência Pública in Brazil and Plaza Pública in Guatemala (2011) – to name a few. But finding a sustainable financing model has eluded most outlets. There is limited advertising revenue for such controversial topics, and lower income audiences are hard-pressed to pay for news. This has led to an over-reliance on foreign funding to finance their work. Research by SembraMedia found that grants are the primary source of non-profit income, accounting for 63% of their revenue on average. To assess for myself how acutely reliant independent media in Latin America are on foreign donors, I set about analysing 40 independent outlets based in 16 countries. I focused on outlets that produce public interest journalism, play a significant role in their countries, and receive institutional foreign funding. [...] Between 2016 and 2022 those 40 outlets received more than $27 million from OSF and Ford Foundation. While Ford Foundation granted roughly half the number of grants as the Soros organisation, their grants were significantly larger, meaning the total amount donated was almost on par. OSF has been key in giving establishing grants to new outlets and then fostering their growth, while Ford tends to back outlets with a track record. Ana Joaquina Ruiz, Program Associate for Mexico, and Central America at Ford Foundation, told me: “OSF has the capacity to fund more innovative projects. Ford is a bit more conservative and works with projects that can be a contribution in the long term.” A third important player to consider in this ecosystem is Luminate, created by the founder of eBay, Pierre Omidyar. Publicly available data shows it has only distributed 11 grants between 2016 and 2022 among the 40 outlets I analysed. The average size of each grant was $360,000 – far more than the average Ford Foundation grants ($240,000) or OSF grants ($135,000). It is worth noting, however, that no consistent data could be found about the length of time each grant was intended to cover. An analysis of average amount granted per year might paint a different picture." (https://reutersinstitute.politics.ox.ac.uk)
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