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Media and Digital Technologies for Mixed Methods Research in Public Health Emergencies Such as COVID-19: Lessons Learned from Using Interactive Radio–SMS for Social Research in Somalia

Johanna Riha, Claudia Abreu Lopes, Naima Abdi Ibrahim, Sharath Srinivasan

Journal of Mixed Methods Research, volume 15, issue 3 (2021), pp. 304-326

"Radio shows which invite audience participation via short message service (SMS)—interactive radio–SMS—can be designed as a mixed methods approach for applied social research during COVID-19 and other crises in low and middle income countries. In the aftermath of a cholera outbreak in Somalia, ... more

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Social Media and the COVID-19 Pandemic: The Dilemma of Fake News Clutter Vs. Social Responsibility

Moez Ben Messaoud

Journal of Arab & Muslim Media Research, volume 14, issue 1 (2021), pp. 25-45

"This article examines the relationship between fake news and social media as increasingly important sources of news, at a time when mainstream media no longer have exclusive control over news production and dissemination. It has been evident that few media outlets and professionals tend to draw con ... flicting news about COVID-19 from social media feeds, which are largely produced by common citizens with mostly no journalism training. This pervasive use makes social media key sources to scores of media outlets for news, whether it is related to COVID-19 or public affairs issues, even though it is susceptible to torrents of credibility and accuracy issues. As a result, of the overwhelming spread of fake news on coronavirus, which is contributing to framing events from several angles, media professionals are now obliged to track and vet information circulating on social media. Due to the scale of disinformation spreading on the Web, it has become imperative that the credibility and accuracy of news is thoroughly verified. Media organizations have already been putting in place various mechanisms to monitor false news. This article will attempt to identify and assess these monitoring efforts in the Arab world. For this purpose, I have put together a list of Arab observatories launched on the internet in order to monitor fake news circulating in relation to COVID-19, and to discuss their methods of monitoring work, in the context of mobilization carried out by governments and many organizations such as the World Health Organization. This article is pinned down on social responsibility approach which helps pave the way the differentpropositions to combat fake news and avoid abuses in social media uses. This article proposes an evaluation of the monitoring initiative viaa- vis fake news and proposes a set of guidelines for improving the work of such monitoring bodies. Hence, this research reveals that social media outlets have diversified their goals to match the power of the conventional media in disseminating information and bringing up issues for debate. However, in the light of the framework of social responsibility, social media actors have to constantly develop a set of ethical practices to be observed by users, establish codes of conduct regulating content production, and lay down a code of integrity to assure accuracy in news and information transmission." (Abstract). more

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Retrouver du lien: S’informer au sein des communautés déplacées au Mali au temps de la COVID-19

Internews (2021), 79 pp.

"Cette évaluation de l'écosystème de l'information documente comment l'information autour de la pandémie de la COVID-19 est produite au Mali ainsi que les pratiques informationnelles des Populations Déplacées internes (PDI) dans les régions de Bamako, Ségou, Sikasso, Mopti et Tombouctou. Ell ... more

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En movimiento durante la pandemia COVID-19: Información, confianza e influencia entre venezolanos en Nariño, Colombia

Internews (2021), 74 pp.

"1. Los proveedores de información no han atendido suficientemente las necesidades de los refugiados y migrantes en la región, especialmente aquellos en situaciones más vulnerables como los refugiados y migrantes LGBTQI+ y aquellos con estatus migratorio irregular. Los líderes comunitarios para ... more

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Entertainment-Education Campaigns and COVID-19: How Three Global Organizations Adapted the Health Communication Strategy for Pandemic Response and Takeaways for the Future

Amy Henderson Riley, Angeline Sangalang, Elizabeth Critchlow, Neemesha Brown, Radharani Mitra, Brenda Campos Nesme

Health Communication, volume 36, issue 1 (2021), pp. 42-49

"COVID-19 created a substantial set of challenges for health communication practitioners in the process of planning, implementing, and evaluating entertainment-education (EE) campaigns. EE is a theory and evidence-based communication strategy that employs entertainment media for educational messagin ... more

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Demystifying the COVID-19 Infodemic: Conspiracies, Context, and the Agency of Users

Iginio Gagliardone, Stephanie Diepeveen, Kyle Findlay, Samuel Olaniran, Matti Pohjonen, Edwin Tallam

Social Media + Society, volume 7, issue 3 (2021), 16 pp.

"This article presents new empirical insights into what people do with conspiracy theories during crises. By suppressing the impulse to distinguish between truth and falsehood, which has characterized most scholarship on the COVID-19 “infodemic,” and engaging with claims surrounding two popular ... more

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Common Service Evaluation: What Role Has the Common Service Played in Helping Agencies Communicate with Rohingya and Host Communities During the Covid-19 Pandemic?

Nicola Bailey, Nushrat Mehjabin, Sifati Tamanna

London: BBC Media Action (2021), 51 pp.

"The common service for community engagement and accountability, through its consortium members BBC Media Action and Translators Without Borders (TWB), aims to help agencies and sectors working to support Rohingya refugees and local host communities living in Cox’s Bazar, Bangladesh to achieve thi ... s by providing a range of specialist, technical support services. Movement restrictions implemented since the beginning of the pandemic meant that humanitarian programmes were reduced to essential services only in the Rohingya camps, community engagement efforts were restricted, and many initiatives planned for the host community were cancelled. The common service adapted its activities in a number of ways: carrying out online training sessions with practitioners; conducting telephone research with communities; shifting the focus of communication products to meet communities’ information needs around Covid-19; and working with partners to use communication channels which would ensure information was still able to reach communities [...] This evaluation has shown that practitioners feel the common service played a critical role in getting important information to Rohingya communities during this time. It did this through: - Helping partner agencies understand Rohingya communitiesf perspectives and concerns, and how to communicate with them, based on up to date research and a cultural understanding developed over time (using What Matters? as a vehicle for sharing this information, as well as providing practitioner training and bespoke advice). - Creating and disseminating audio and visual content which is easy for Rohingya people to understand, and helps volunteers and field staff communicate effectively with them. - Working in partnership with humanitarian agencies to adapt communication strategies and make sure information was reaching people despite Covid-19 restrictions, for example adapting audio programmes to be played through mosque loudspeaker systems; training Imams to communicate on Covid-19; ensuring content is played at food distribution points and other essential services; and equipping community health workers with simple and effective communication materials about Covid-19 to use in door to door visits." (Executive summary) more

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COVID-19 Discourse on Twitter in Four Asian Countries: Case Study of Risk Communication

Sungkyu Park, Sungwon Han, Kim, Jeongwook, Majid Molaie et al.

Journal of Medical Internet Research, volume 23, issue 3: e23272 (2021), 17 pp.

"COVID-19, caused by SARS-CoV-2, has led to a global pandemic. The World Health Organization has also declared an infodemic (ie, a plethora of information regarding COVID-19 containing both false and accurate information circulated on the internet). Hence, it has become critical to test the veracity ... more

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The Societal Importance of Journalistic Health Reporting on the COVID-19 Pandemic in Sub-Saharan Africa: Impressions from Science and Health Journalism Organizations

Stefan Wollnik

Journal of African Media Studies, volume 13, issue 2 (2021), pp. 139-158

"The COVID-19 pandemic has had a major impact on health systems and economies around the world. This is particularly true for developing and newly industrialized countries that often have to deal with poverty and inadequate health systems. A greater awareness of COVID-19 and its consequences, genera ... more

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The Role of Religious Actors in the COVID-19 Pandemic: A Theory-Based Empirical Analysis with Policy Recommendations for Action

Alexander Yendell, Oliver Hidalgo, Carolin Hillenbrand

Stuttgart: Institut für Auslandsbeziehungen (ifa); Universität Münster, Religion und Politik (2021), 144 pp.

"The subject of religion and the behaviour of religious actors in the COVID-19 crisis appear at first glance to constitute either just marginal issues or factors which tend to be negative. On the other hand, there is far less public discussion on the key role played by religious communities as civil ... more

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Digital tools and strategies in COVID-19 infodemic response: Case studies and discussion

Roman Chestnov et al.

Geneva: ITU (2021), 60 pp.

"Digital technology, while an important enabler of many COVID-19 mitigation measures, has also contributed to the rise of misinformation and disinformation surrounding the pandemic. The circulation of rumours, conspiracy theories, false claims and misconceptions about the novel coronavirus has had a ... more

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The COVID-19 Story: Unmasking China's Global Strategy

Louisa Lim, Julia Bergin, Johan Lidberg

International Federation of Journalists (IFJ) (2021), 7 pp.

"China has used Covid to benefit its global image through the activation of existing media dissemination channels overseas and the use of new tactics such as disinformation and misinformation. China’s largescale medical diplomacy campaign has also provided propaganda wins in many developing countr ... ies, burnishing Beijing’s image as a reliable partner. Anecdotal reports indicate that Beijing has stepped up its content offerings, in particular by tailoring content including disinformation for specific countries and translating state-run messages into local languages. In some countries, China was also seen as the purveyor of the most accurate information about the new coronavirus, showing its growing influence over global narratives. For Beijing, Covid diplomacy clearly offers another means through which it can exert its influence. This research shows that countries that are recipients of China’s Covid vaccine clearly have more positive coverage of China, but it cannot draw conclusions as to the factors behind that. This strategy has largely been acceptable to global journalists, who — judging by the results of our focus groups in three separate countries — do not perceive China’s advances as a threat at a national level. Such views are in part due to the incremental nature of the changes, the clumsiness of China’s propaganda effort and the irrelevance of much of the material provided to local audiences. However, the survey does reveal that when viewed globally, there does appear to be more concern about China’s influence, in particular in the Asia Pacific region. The survey indicates that the overall impact of Beijing’s outreach is a redrawing of the global media landscape — one story at a time, one country at a time — shifting the China coverage in a more positive direction. China is using a multi-pronged approach to redraw the information landscape to benefit its own global image. In 2020, Beijing effectively shut down journalistic access to China, through visa denials and freezes, partly driven by international border closures. This had the effect of creating a vacuum in China coverage, creating a demand for stories from China, which could then be filled with statesponsored content already available through content-sharing agreements." (Conclusions, page 7) more

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Community Radio Stations’ Production Responses to COVID-19 Pandemic in India

Kaifia Ancer Laskar, Biswadeep Bhattacharyya

Media Asia, volume 48, issue 4 (2021), pp. 243-257

"The COVID-19 pandemic and the nationwide lockdown have made community radio broadcasting more important than before. Using case studies and interviews, we explored the kind of programming adopted by selected community radio (CR) stations in India during the pandemic and how they fight fake news. We ... more

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La confiance en berne: L’information sur la COVID-19 au cœur d’une crise multiple en Centrafrique

Laurette Sokambi de Padou

Arcata, Calif.: Internews (2021), 73 pp.

"Cette évaluation de l’écosystème de l’information vise à établir une compréhension des dynamiques de l’information dans le contexte des populations déplacées dans plusieurs localités du pays : Bangui, Paoua, Bozoum, Berberati, Sibut, Bambari, Ndélé, Kaga-Bandoro et Rafaï. Cette re ... more

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Medios de comunicación y medios sociales en tiempos de COVID-19

Francisco Javier Martínez Garza, Margarita Emilia González Treviño

Communicación, issue 45 (2021), pp. 14-29

"El presente trabajo se propuso identificar el uso, la dependencia y la confianza que se tuvo en los medios de comunicación y los medios sociales al inicio de la cuarentena decretada por el Estado mexicano con motivo de la llegada del nuevo coronavirus a México. Para responder al objetivo señalad ... more

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Misinformed: Sudan’s Centralisation Problem & the Pandemic

Internews; USAID (2021), 81 pp.

"This Information Ecosystem Assessment documents how information around the COVID-19 pandemic is produced, consumed, and shared in Sudan contributing to the existence of multiple and overlapping information sub-systems within the supply side of the broader ecosystem. The findings show how the centra ... more

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Corona-TV

Gabriele Dietze

In: Corona: Pandemie und Krise

Bonn: Bundeszentrale für politische Bildung (bpb) (2021), pp. 277-287

"Schaut man sich die Beispiele des Umgangs mit Corona in den drei behandelten Fernsehformaten – Nachrichten, fiktive Erzählgenres und Corona-Miniserien – an, fällt eine seltsame Ausweichbewegung auf, auch dann, wenn die Pandemie selbst das Thema ist. In den Nachrichten wird die Krankheit durch ... more

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Corona: Pandemie und Krise

Bonn: Bundeszentrale für politische Bildung (bpb) (2021), 437 pp.

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Ethics of Image Journalism

Internews (2021), 9 pp.

"For photo and video journalists, the COVID-19 pandemic has raised difficult questions regarding how they show the grief of the victims and survivors, and the courage of medical workers to illustrate their stories and show the deadly impact of the virus, without exploiting grief and without insertin ... more

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Information Saves Lives: Tackling Rumors, Myths and Misinformation in the COVID-19 Outbreak in the Democratic Republic of Congo

Arcata, Calif.; Washington, DC: Internews; USAID (2021), 24 pp.

"In the Eastern DRC where the 10th Ebola epidemic was coming to an end, the advent of COVID-19 raised additional concern of dealing with two major health emergencies at the same time with implications for effective audience engagement, and compliance to public health measures. These concerns came ag ... more