"[...] ChatGPT’s creator, OpenAI, is now reportedly in talks with investors to raise funds at a $29 billion valuation, including a potential $10 billion investment by Microsoft. That would make OpenAI, which was founded in San Francisco in 2015 with the aim of building superintelligent machines, o
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ne of the world’s most valuable AI companies. But the success story is not one of Silicon Valley genius alone. In its quest to make ChatGPT less toxic, OpenAI used outsourced Kenyan laborers earning less than $2 per hour, a TIME investigation has found. [...]
OpenAI’s outsourcing partner in Kenya was Sama, a San Francisco-based firm that employs workers in Kenya, Uganda and India to label data for Silicon Valley clients like Google, Meta and Microsoft. Sama markets itself as an “ethical AI” company and claims to have helped lift more than 50,000 people out of poverty. The data labelers employed by Sama on behalf of OpenAI were paid a take-home wage of between around $1.32 and $2 per hour depending on seniority and performance. For this story, TIME reviewed hundreds of pages of internal Sama and OpenAI documents, including workers’ payslips, and interviewed four Sama employees who worked on the project. All the employees spoke on condition of anonymity out of concern for their livelihoods. The story of the workers who made ChatGPT possible offers a glimpse into the conditions in this little-known part of the AI industry, which nevertheless plays an essential role in the effort to make AI systems safe for public consumption. “Despite the foundational role played by these data enrichment professionals, a growing body of research reveals the precarious working conditions these workers face,” says the Partnership on AI, a coalition of AI organizations to which OpenAI belongs."
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"This report, prepared by AlgorithmWatch for the ITUC, looks at examples from around the world of how unions are tackling the crucial issues of transparency and regulation in relation to algorithms. It reveals that while there is a substantial and growing body of trade union knowledge and policy, th
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ere is a need to build that into practical information, advice and guidance for union representatives and negotiators. The report includes examples of where unions are doing this, and puts the case for such efforts to be extended and deepened. The report should be read in the context of many governments failing to properly implement ILO Convention 98 on the right to organise and collective bargaining. That Convention, ratified by 168 countries, requires governments to promote collective bargaining, which is very often not the case. As the ITUC Global Rights Index shows, the fundamental rights to freedom of association and collective bargaining are under attack, either by governments or with their compliance and support." (Page 3)
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"This report presents various economic, institutional, social and technological challenges that inhibit digital entrepreneurs in Mexico from developing solutions for climate action. As the startup market keeps growing in the country, special consideration must be given to sustainable and digital tec
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hnologies by governments, investors, accelerators and incubators, and other players in the ecosystem. Focusing on the four areas outlined has the potential to unlock environmental, social and economic impact associated with digital technologies. At the same time, a careful and thoughtful implementation is necessary to avoid negative consequences – for this, further discussion between the different stakeholders is needed." (Conclusion)
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"Der Atlas der digitalen Arbeit blickt auf viele verschiedene Branchen: Auto, Chemie und Pharma, aber auch die Pflege und die öffentliche Hand. Es geht um grundlegende Fragen: Wie weit sind smarte Computer und Roboter in diesen Bereichen auf dem Vormarsch? Welche Folgen hat das für die Beschäftig
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ten? Wie viel verdienen Menschen in digitalen Berufen? Was verändert sich in der Berufsausbildung? Macht Homeoffice glücklich? Profitieren Frauen und Männer gleichermaßen von den Vorteilen der digitalen Arbeitswelt?" (Verlagsbeschreibung)
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"In summary, digitalisation is gaining momentum in Africa as the continent experiences significant improvements in its digital infrastructure and a vibrant startup ecosystem. To harness this momentum across society, African governments and their partners will need to strike the right balance between
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policies that attract private investment in Africa’s digital infrastructure and promote local entrepreneurship, innovation, competition, and digital skills, while preventing unregulated new technologies from harming consumers. This will be a major challenge for African governments and their partners, but also a great opportunity for the continent to leap forward in the coming digital century." (Page 11)
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"The Covid-19 pandemic has led to the rise of digitally enabled remote work with consequences for the global division of labour. Remote work could connect labour markets, but it might also increase spatial polarisation. However, our understanding of the geographies of remote work is limited. Specifi
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cally, in how far could remote work connect employers and workers in different countries? Does it bring jobs to rural areas because of lower living costs, or does it concentrate in large cities? And how do skill requirements affect competition for employment and wages? We use data from a fully remote labour market—an online labour platform—to show that remote platform work is polarised along three dimensions. First, countries are globally divided: North American, European, and South Asian remote platform workers attract most jobs, while many Global South countries participate only marginally. Secondly, remote jobs are pulled to large cities; rural areas fall behind. Thirdly, remote work is polarised along the skill axis: workers with in-demand skills attract profitable jobs, while others face intense competition and obtain low wages. The findings suggest that agglomerative forces linked to the unequal spatial distribution of skills, human capital, and opportunities shape the global geography of remote work. These forces pull remote work to places with institutions that foster specialisation and complex economic activities, i. e. metropolitan areas focused on information and communication technologies. Locations without access to these enabling institutions—in many cases, rural areas—fall behind. To make remote work an effective tool for economic and rural development, it would need to be complemented by local skill-building, infrastructure investment, and labour market programmes." (Abstract)
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"The current scale and duration of displacement prompts renewed urgency about livelihoods prospects for displaced people and the role of humanitarian organisations in fostering them. This special issue focuses on how aid organisations, together with the private sector and other actors, have worked t
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o include refugees in new forms of online work within the web-based digital economy. Building on comparative analysis and a comprehensive review of the field of digital livelihoods among the forcibly displaced, in this introductory article we argue that including refugees in this digital economy is currently neither a sustainable form of humanitarian relief nor is it a development solution that provides large-scale decent work. We show how digital livelihoods approaches have gained a special footing in the middle ground between short-term economic relief and long-term development. Indeed, digital economies seemingly offer a variety of ‘quick-fix’ solutions at the transition from humanitarian emergency towards long-term development efforts. While digital economies harbour significant potential, this cannot be fully realised unless current efforts to include refugees in digital economies are complemented by efforts to address digital divides, uphold refugees’ rights, and ensure more decent working conditions." (Abstract)
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"Because refugees face barriers to making a livelihood online, aid organisations and private enterprises support them by building bridges across digital divides, connectivity problems or skill gaps. They thereby become intermediaries and brokers that facilitate connections between refugees and onlin
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e income opportunities, which often lack decent working conditions and adequate protections. Because digital livelihood initiatives lack the power to reshape these conditions and the value of work in the internet economy, they fail to become mediators with a transformative impact. The result is that the internet economy reshapes livelihoods provision far more than aid can reshape its disempowering effects, despite successes in driving forward refugees’ digital inclusion. Based on more than three years of research including interviews, field visits and surveys, this article foregrounds the current risks that result from the inclusion of refugees into precarious forms of online gig work. To ensure a decent future of work for refugees in the internet economy, the current push for digital livelihoods will require an equally strong push for stronger protections, inclusive regulations and rights." (Abstract)
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"This op-ed outlines key issues humanitarians should consider when assessing their ‘digital responsibility’ to foster digital refugee livelihoods. This includes in particular the need to develop robust monitoring and evaluation frameworks of outcomes of digital livelihoods trainings for refugees
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– and spaces for critical engagement with the results of such evaluations, including stopping digital livelihoods programming when risks outweigh benefits. It argues that ethical humanitarian engagement in technology must include the development of coherent, contextualised sets of norms and frameworks for responsibility and protection in the digital sphere, including those that address humanitarian efforts to assist refugees to enter the digital economy." (Abstract)
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"This guide is aimed at helping content creators sharpen their skills and better navigate the storytelling platform(s). It covers blogs, vlogs, podcasts and use of social media. It gives tips on how to be a better storyteller, identifies audiences and how to monetize platforms. It also explains some
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of the tools that can be used for social media planning and content management. The target audience is women who are learning more about the different storytelling platforms and ways of making money online. Usually, the target audience will first go through the introduction training provided by KICTANet and will thereafter use this manual to become better content creators. However, even those who have not undertaken the introductory training but have a basic understanding of use of online platforms will benefit from this guide." (Introduction, page 4)
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"What are the impacts of expanding mobile broadband coverage on poverty, household consumption and labor market outcomes in developing countries? Who benefits from improved coverage of mobile internet? To respond to these questions, this paper applies a difference-in-differences estimation using pan
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el household survey data combined with geospatial information on the rollout of mobile broadband coverage in Tanzania. The results reveal that being covered by 3G networks has a large positive effect on total household consumption and poverty reduction, driven by positive impacts on labor market outcomes. Working age individuals living in areas covered by mobile internet witnessed an increase in labor force participation, wage employment, and non-farm self-employment, and a decline in farm employment. These effects vary by age, gender and skill level. Younger and more skilled men benefit the most through higher labor force participation and wage employment, while high-skilled women benefit from transitions from self-employed farm work into non-farm employment." (Abstract)
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"This report provides an overview of the innovation capacity of the Asia-Pacific region through ICT-centric innovation activity and offers an insight to how good practice can strengthen Member State capacity to integrate ICT innovation into development agendas.
Although the Asia-Pacific region has a
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strong tradition of innovation, there is room for improvement, for example, some countries have healthy innovative ecosystems that perform well in some elements of the ecosystem but need further support in others to develop a thriving digital innovation ecosystem.
This report uses international indices to monitor the current state of innovation ecosystem performance, aspects of growth, gaps, and discrepancies. The information from these major indices has been analysed to create an ICT-centric innovation performance monitor that provides a comparative assessment of the innovation ecosystems both within and among countries in the region and a threshold for action by decision-makers.
There are many good practices in the region. Each practice presented in this report has been assessed according to three engines of growth (innovation, entrepreneurship, and technology) and the current state of the seven enablers of digital transformation. In addition, the ecosystem maturity map helps to assess stakeholder levels of engagement, for example where the first stage of the journey for entrepreneurs is entrepreneurial interest, and for the public sector it is having a vision and developing a strategy. These monitoring tools enable stakeholders to visualize the maturity of the ICT-centric innovation ecosystem and identify practices to keep, those that must be improved, and those to be replaced." (Introduction)
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"This report provides an overview of the comparative innovation capacity of the Americas region through ICT-centric innovation policy monitors and insights on how good practice can strengthen capacity to integrate ICT innovation into national development agendas.
Overall, the Americas region has sho
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wn divergent scenarios in reaching the full potential of the innovation ecosystem. Few countries have a traditionally strong innovation system, and most performances in one or all three engines of growth must improve for the region to become a real actor on the global stage. Canada and the United States of America perform well, while emerging economies such as Argentina, Brazil or Mexico are struggling on the technological, entrepreneurial or innovation ecosystems, and others such as Haiti need further support to turn the country into a thriving digital innovation ecosystem.
To understand these discrepancies, the report introduces two ICT centric innovation monitors: the three engines of growth monitor and the digital transformation enablers monitor.
The report notes that there are many good practices in the region fuelling the entrepreneurial journey. Each practice presented in the report was analysed based on its impact in a third ICT-centric innovation policy monitor, the ecosystem maturity map monitor. Each stakeholder group, at each of the five stages of the entrepreneurial journey, is assessed by its level of engagement to assess the maturity of the ecosystem. For example, the first stage of the journey for entrepreneurs is entrepreneurial interest, while for the public sector, it is having a vision and strategy. The monitor enables stakeholders to visualize the maturity of the ICT-centric innovation ecosystem and identify which practices to keep, which must be improved and which to replace." (Introduction)
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"This report provides an overview of the comparative innovation capacity of the Africa region through ICT-centric Innovation policy monitors and shares insights about good practices strengthening the capacity to integrate ICT innovation in national development agendas. Overall, although sub-Saharan
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Africa has benefited from rapidly growing innovation systems, its performance in the three engines of growth must improve for the region to become a real actor on the global stage. Nigeria for example, has an entrepreneurial ecosystem that is performing well, while its technological and innovation ecosystems need further support to turn the country into a thriving digital innovation ecosystem.
To understand these discrepancies, the report introduces two ICT-centric innovation policy monitors: the three engines of growth monitor and the enablers of digital transformation monitor. The report notes that there are many good practices in the region fuelling the entrepreneurial journey. Each practice presented in the report was analysed based on its impact in a third ICT-centric innovation policy monitor, the ecosystem maturity map monitor. Each stakeholder group, at each of the five stages of the entrepreneurial journey, is assessed by its level of engagement to assess the maturity of the ecosystem. For example, the first stage of the journey for entrepreneurs is entrepreneurial interest, while for the public sector, it is having a vision and strategy. The monitor enables stakeholders to visualize the maturity of the ICT-centric innovation ecosystem and identify which practices to keep, which must be improved and which to replace." (Introduction)
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"This report provides an overview of the comparative innovation capacity of the Arab States region through ICT-centric innovation policy monitors, and an insight into how good practices can strengthen capacity to mainstream ICT innovation into national development agendas. It showcases a number of c
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ountries that display exemplary innovation practices and occupy leading positions in all three ecosystems (entrepreneurial, innovation and technology ecosystems), and looks at other countries of the region which lag behind in all three ecosystems as well as in terms of hard and soft infrastructure. To understand this divergence, the report introduces two ICT-centric innovation policy monitors: the 'Three Engines of Growth' monitor and the 'Digital Transformation Enablers' monitor.
The report notes that there are many good practices in the region fuelling the entrepreneurial journey. Each practice presented in the report was analysed on the basis of its impact, in a third ICT-centric innovation policy monitor, the 'Ecosystem Maturity Map' monitor. Each stakeholder group, at each of the five stages of the entrepreneurial journey, is assessed by its level of engagement in order to gauge the maturity of the ecosystem. For example, the first stage of the journey for entrepreneurs is 'entrepreneurial interest', while for the public sector it is having a 'vision and strategy'. This monitor enables stakeholders to visualize the maturity of the ICT-centric innovation ecosystem and identify which practices to keep, which must be improved and which to replace." (Introduction)
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