"The Handbook is a first-of-its-kind guide that gives insights into how we can best support policy-making processes that advocate gender equality. It illustrates the concrete actions that policy-makers can take and offers an actionable checklist that supports the process of gender-equal policy-makin
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g, from gathering data and conducting research to measuring impact. If the world is to achieve gender-equal digital inclusion in the future digital economy, Internet policies and strategies must enable an explicit focus on gender equality. This also means strengthening institutions and innovative policies that promote digital gender equality. This Handbook serves as an important tool to help us develop policies and solutions and puts gender equality at the centre, rather than on the side-lines, of policy-making. Bridging the gender digital divide – in all its complexity and variability throughout the world – is essential work for all of us involved in building the global technological infrastructure. The digital future belongs to all of us, regardless of gender." (Foreword)
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"This country report provides an overview of the extent to which gender is addressed in Ethiopia’s digital policies, strategies, and regulations, divided into categories such as international development instruments, national digital policies and strategies, and digital sector-related laws and reg
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ulations. The report includes a non-exhaustive list of specific programmes supporting digital inclusion in Ethiopia. The five pillars considered for analysis of gender in ICT strategies, policies and regulations are access to digital technology, digital skills, financial inclusion, entrepreneurship and leadership and digital infrastructure. There are explicit references to digital gender equality in Ethiopia’s digital policies and strategies. Based on the findings from the study, the report has a set of recommendations to enhance policies, laws, and regulations. There is a comprehensive checklist of preliminary policy actions that will help narrow the gender gap in Ethiopia. These range from ensuring women’s enrolment and completion of secondary and tertiary education to involving the private sector when making digital policies to facilitating women’s access to international networks." (Foreword)
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"The unprecedented situation brought on by the coronavirus (COVID-19) pandemic has forced many sectors in Indonesia to transform and deliver their public services using ICTs. While the government has leveraged its school connectivity programme, started before the pandemic, in response to the tremend
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ous need for connectivity for home-based teaching and learning, the system was caught unprepared. As this proposal explains, digital learning fell short owing to limited connectivity, the shortage of devices, the lack of digital literacy and skills, unfamiliarity with edtech, and the scarcity of digitized education materials. These shortcomings, associated with the country’s geographical situation, urban–rural gaps and socio-economic as well as technological disparities, posed unique challenges in Indonesia. In the face of those challenges, a framework is proposed here to help assess needs and resources related to school connectivity holistically.
The proposal comprises a set of interconnected components (see Figure 7). The outer components are requirements that must be met to enable school connectivity, i.e. policy environment, infrastructure and devices, sustainable financing for connectivity and digital data governance. The inner components are multipliers that help optimize the use of school connectivity, i.e. digital literacy and skills, edtech and school–community partnership. The proposal ends with a summary of issues meriting further consideration and is expected to initiate further discussion of how to implement school connectivity in Indonesia." (Executive summary)
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"1. More women in low- and middle-income countries are using mobile internet than ever before, but their rate of adoption has slowed for the second year in a row. While 61% of women across these countries now use mobile internet, only 60 million women started using mobile internet in 2022 compared t
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o 75 million in 2021. Men’s rate of adoption also slowed in 2022, highlighting that progress on digital inclusion for all has stalled across low- and middle-income countries. 2. The gender gap in mobile internet remains relatively unchanged – women in low- and middle-income countries are 19% less likely than men to use it, which translates into around 310 million fewer women than men. This year there have been no significant changes in the mobile internet gender gap in any region, including South Asia where there have been notable changes in the past few years. 3. To close the mobile internet gender gap by 2030 across low- and middle-income countries, an estimated 810 million women need to adopt it. This is equivalent to 100 million women a year, on average. However, if the gender gap remains unchanged, forecasts suggest that only 360 million more women will adopt mobile internet by 2030. 4. There are 900 million women in low- and middle-income countries who are still not using mobile internet, almost two-thirds of whom live in South Asia and Sub-Saharan Africa. Women in these regions remain the least likely to use mobile internet compared to men, with gender gaps of 41% and 36%, respectively. 5. Women were more likely than men to report they had reduced their use of mobile internet in 2022, especially those who live in rural areas and are less educated. Across all survey countries, women also tend to use their mobile phones for a narrower range of activities and use mobile internet less regularly than men. 6. The gender gap in smartphone ownership has stalled for the second year in a row, and women in low- and middle-income countries are 17% less likely than men to own a smartphone. This translates into around 250 million fewer women than men. While more men and women own a smartphone than ever before, the rate of adoption for both has slowed down slightly. 55% of women now own a smartphone compared to 67% of men. However, once women own a smartphone, their awareness and use of mobile internet is almost on par with men." (Key findings)
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"Si bien las cifras de acceso y uso de las TIC han mejorado progresivamente, están lejos de ser óptimas. Lo mismo pasa con las relacionadas con la conectividad. De cualquier forma, lo más preocupante en ambos casos es la diferencia que existe entre las cabeceras municipales y los centros poblados
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y las zonas rurales. La brecha es grande y parece estar lejos de cerrarse, a pesar de los esfuerzos que el Gobierno y otros actores han hecho en este sentido. Las barreras geográficas, sociales y económicas siguen siendo difíciles de atajar, por lo que hay pendientes en distintos frentes. La lucha contra la desigualdad y el desarrollo de la infraestructura son sólo algunos de ellos. En 2021 el porcentaje de hogares a nivel nacional que poseía algún tipo de televisor era de 89.5 %. En cuanto a la infraestructura para recibir servicios de televisión, las cifras variaron dependiendo de la zona. Por ejemplo, la televisión por cable fue la más usada en las cabeceras municipales, mientras que la televisión abierta fue la más usada en los centros poblados y zonas rurales. Para ese mismo periodo, el porcentaje de hogares que poseía computador de escritorio, portátil o tableta fue de 37.9 % y el porcentaje de personas que tenía teléfono celular de cualquier tipo era de 76.3 %. En cuanto a la conectividad, el 60.5 % del total nacional de hogares poseía conexión fija a Internet, con mayor proporción en las cabeceras. Sin embargo, esta relación se invirtió en las áreas rurales, donde la conexión móvil, a la que un 75 % de la población total tenía acceso, fue más popular. En cuanto a operadores de Internet fijo, el mercado lo domina Claro, seguido de Tigo y Movistar. Con respecto a operadores de Internet móvil, el mercado también lo domina Claro y le siguen Movistar y Tigo. Ahora bien, dentro del total de personas que utilizaron Internet, el dispositivo através del cual se reportó mayor acceso a este servicio es el teléfono celular con 93.9 %. De los usuarios de Internet entre 16 a 64 años que usan plataformas de redes sociales, el 94 % del universo analizado por el estudio We Are Social utilizó WhatsApp, seguido muy de cerca por Facebook con un 91.7 % e Instagram con un 84.4 %, todas pertenecientes al conglomerado Meta. En cuanto al alcance de la audiencia potencial de los medios sociales digitales conectados, Facebook llevó la delantera, seguido de YouTube e Instagram. Sobre lo relacionado con motores de búsqueda, sin importar la tecnología de hardware que se emplee, Google se ubicó en el primer lugar con una concentración del 97,19 % del total de usuarios que realizó búsquedas en Internet. Como se ve, hay compañías con gran dominio en el mercado y, aunque existe la sensación de variedad, lo cierto es que no es así.
Por otro lado, aunque el país está más conectado que antes y los ciudadanos tienen más opciones que antes para consumir información, los medios no la tienen fácil. Aparte de las tensiones por la pauta publicitaria, que se han visto exacerbadas por el rol de conglomerados como Meta y Google, tienen más competencia y, en muchos sentidos, más obstáculos que antes. Sortear estos retos adecuadamente es clave y está estrechamente ligado con su capacidad de mantenerse a flote económicamente y de ganarse o recuperar la confianza del público, especialmente en momentos donde la desinformación y las noticias falsas son el pan de cada día." (Conclusiones, página 20-21)
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"[...] This publication provides an overview of the state of digital connectivity in Least Developed Countries (LDCs), drawing on the data from ITU’s flagship publication Facts and Figures 2022. Since the Fourth United Nations Conference on Least Developed Countries in 2011, progress has been made
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in terms of connectivity in the LDCs. The share of the population in LDCs using the Internet increased almost ten-fold to reach 36 per cent. Accessing the Internet has become cheaper and easier and mobile broadband has gone from being non-existent to being ubiquitous. But progress has been from a very low base and so much remains to be done. SDG Target 9.c called for closing the access gap in the LDCs by 2020. Yet, three years past this deadline, almost one fifth of the population cannot even access the Internet. Among those who can access, many do not, because of multiple barriers, ranging from awareness to skills and costs. Over the past decade, the connectivity challenge has become more complex and demanding. Bringing everyone online is no longer enough. Meaningful connectivity – the possibility to enjoy a safe, satisfying, enriching, productive and affordable online experience – is the new imperative. For LDCs, this remains a major challenge. The digital divide between LDCs and the rest of the world shows little sign of narrowing. The risk is all too evident. As the world becomes increasingly adept at leveraging the Internet for value creation, LDCs risk falling further behind." (Foreword)
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"This newly revised edition of the ITU toolkit and self-assessment for ICT accessibility implementation, "Towards Building Inclusive Digital Communities", incorporates updates aimed to support the efforts of ITU members and all stakeholders in understanding and implementing ICT accessibility at nati
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onal and regional level. Furthermore, the toolkit's self-assessment provides tailored expert advice and recommendations for enhancing digital inclusion, in line with the United Nation's global commitments, such as the Convention on the Rights of Persons with Disabilities and the 2030 Agenda for Sustainable Development. The toolkit will also enable ITU members and stakeholders to evaluate their advancement in implementation with efficiency and find good practices and solutions to make digital information, services, and products digitally accessible for all intended users." (Foreword)
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"Indonesia is in the lowest category on the Global Connectivity Index 2020 in terms of ICT investment, ICT maturity and digital economic performance. It should close the Internet connectivity gap in every educational facility so as to ensure educational opportunities, a productive knowledge-based ec
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onomy and, ultimately, graduation to a higher category. Internet service affordability is another factor contributing to the urban–rural digital divide, which has widened during the COVID-19 pandemic. Despite national spending by the Ministry of Education, Culture, Research and Technology, 40 per cent of students and teachers remain unconnected for reasons related to affordability.
Although Indonesia has reached target prices for mobile Internet service of 1.17 (pre-paid) and 1.40 per cent (post-paid), the requirement to study and teach from home has led to a surge in demand at the same time as it has highlighted the high cost of Internet use in education. The way in which the Internet has been used to study during the pandemic makes it unaffordable for teachers and students [...]
Despite the best efforts of the digital/telecommunication and education sectors, the residual gaps are indicative of a critical policy issue, as revealed by further analyses. Without proper policy intervention, the education sector will continue to suffer the severe impact of connectivity affordability and accessibility gaps. The following policy interventions are recommended to address these gaps: • Option 1: Issue a new presidential decree expanding BAKTI’s programme for school connectivity beyond the current 3T areas; Option 2: Expand the current Internet access programme beyond the 3T areas to connect schools that are most in need, targeting schools in underserved areas. Option 3: To enhance affordability, have BAKTI focus on coverage programmes (e.g. subsidized base transceiver stations), not only in 3T areas, but also where students and teachers live, and the schools become the universal connectivity target. Option 4: If BAKTI has implemented all supply-side interventions, but affordability remains an issue, the Ministry of Education, Culture, Research and Technology could consider providing demand-side subsidies for underprivileged groups of students and teachers." (Executive summary, pages 27-28)
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"Although the figures for access and use of ICT have gradually improved in Colombia, the situation is far from optimal. The same goes for connectivity. The most concerning aspect overall is the difference between urban centers and rural areas. The gap is significant and seems to be far from closing,
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despite the efforts made by the government and other actors to narrow this gap. Geographic, social, and economic barriers continue to be difficult to tackle. In 2021, the percentage of households nationwide that owned some type of television was 89.5%. As for the infrastructure to receive television services, the figures varied depending on the area. For example, cable television was the most used in municipal capitals, while free-to-air television was most used in rural areas. The same year, the percentage of households that owned a desktop computer, laptop, or tablet was 37.9%, and the percentage of people who had a cell phone of any type was 76.3%. As for connectivity, 60.5% of the total national households had fixed internet connection, with a higher proportion in large cities. In rural areas, mobile connection, which 75% of the total population have access to, is more popular. As for fixed Internet operators, the market is dominated by Claro, followed by Tigo and Movistar. Regarding mobile internet suppliers, the market is also dominated by Claro, followed by Movistar and Tigo. Among internet users, the device most used to get online access is the cellphone with 93.9%. WhatsApp is the most popular social media platform with 94% of internet users, followed very closely by Facebook with 91.7% and Instagram with 84.4%, all belonging to the Meta conglomerate. Google leads in the search engine market with more than 97% of all users who performed searches on the internet. Thus, although the internet seems to be a diverse market, the truth is that it is not so. On the other hand, although the country is more connected than ever before and citizens have more options to consume information, the media do not have it easy. Apart from tensions over advertising revenue, which have been exacerbated by the growing power of conglomerates like Meta and Google, they face more competition and, in many ways, more obstacles than before. Successfully overcoming those challenges is key and depends on their ability to stay afloat economically and to earn or regain the public's trust, especially in times when disinformation and fake news are everyday realities." (Conclusions, page 16)
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"This article addresses the multifaceted and far-reaching implications of digital inequality (DI), drawing upon emerging trends and examples. The aim is to sensitize policymakers, practitioners, and academics to issues surrounding DI and foster a common and deeper understanding among relevant stakeh
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olders. While research has recognized digital inequality and its dimensions, it has not explicated its broader impact thoroughly, particularly in the current era of digital transformation. The information communication technology (ICT) domain has evolved significantly because of its strong interrelationship with many other sectors, encompassing critical issues such as ethics, inequality, leadership, social capital, governance, and management. There is still a considerable gap in understanding the complexities around digital inequality, which varies across different contexts. Reflecting on over 15 years of experience in information communication technology for development (ICT4D) as both a practitioner and researcher, the evolution of DI in terms of social transformation and its growing short- and long-term implications are discussed. Strategies and pathways for the future are presented, grouped into six areas: a call for a renewed philosophical shift and campaign for digital equality, policy interventions, inclusive technology solutions and services, holistic human capacity building, the universities' role, and the need for a multi-disciplinary approach to address DI." (Abstract)
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"Information and Communication Technologies (ICT) are considered a cross-cutting tool that contributes to meeting the global challenges set out in the Sustainable Development Goals (SDGs). However, in many countries, there is still a significant connectivity gap between cities and rural areas. Using
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a case study approach and the Digital-fordevelopment paradigm proposed by Heeks, this paper explores an innovative strategy for addressing the rural connectivity gap and examines its impact on the SDGs. The model under analysis is the Rural Mobile Infrastructure Operator (RMIO). The specific case analyzed is the first company operating under an RMIO figure and offering services in underserved rural areas of Peru. The results show that the RMIO strategy primarily contributes to some specific targets of SDGs 3, 9, and 17. Key stakeholders can use the methodology and results of this study to develop strategies to address the connectivity divide and promote the achievement of the SDGs in rural contexts." (Abstract)
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"This document is a detailed report of best practices for the digital inclusion of speakers of endangered Indigenous languages. The proclamation of the period between 2022 and 2032 as the International Decade of Indigenous Languages (IDIL 2022-2032), as per Resolution A/RES/74/135 from United Nation
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s General Assembly, shines a spotlight on the issue and invites the world to pay more attention to the critical and fragile situation of many Indigenous languages. This document aims to provide a blueprint for the addition of Indigenous languages into software in order to aid digital inclusion efforts, and to provide a set of recommended steps to follow in order to successfully achieve it. As new generations of Indigenous people increase their literacy and use of technology, it is crucial that they are able to use their native language in digital formats to avoid the endangerment and loss of language. With the main goals of promoting the written form of a language in a natural vehicle such as technology, bringing awareness to the endangered Indigenous languages and working towards their survival, Motorola has open-sourced over 800,000 translated Indigenous words as of April 2023 through its official website, enabling other OEMs and companies to promote the languages through their interfaces and paving the way for broader use and revitalization efforts." (Introduction)
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"We discuss how a capability approach to information technology in neighbourhoods with low social capital can create embedded and sustainable Community Technology Partnerships (CTPs) that connect residents and institutions together, reducing barriers to social participation and collaborative action.
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Current research indicates older people in deprived neighbourhoods have chronic problems with the effective sharing of community information, a key factor in the ‘digital divide’ [Niehaves and Plattfaut (2014). Internet adoption by the elderly: Employing IS technology acceptance theories for understanding the age-related digital divide. European Journal of Information Systems, 23(6), 708–726. https://doi.org/10.1057/ejis.2013.19]. Manchester Age Friendly Neighbourhoods had 4,000 conversations in four ‘age-friendly’ resident-led neighbourhood partnerships in Manchester. This fieldwork demonstrated that the inability to create and share information within and across residents, communities and service providers is a key contributor to social isolation and barrier to local collaboration. MAFN developed a CTP to correlate perceptions that it was difficult to find out what was going on in the neighbourhood, with an exhaustive audit of actual activity. The result was collective surprise at finding out about dozens of events in each area that were previously either poorly communicated or which were not normally published at all, relying entirely on word of mouth. The CTP was developed using a capability model [Kleine (2013). Technologies of choice? ICTs, development, and the capabilities approach. MIT Press] to discover and overcome both the social and technical barriers preventing the hosts of neighbourhood activities collaboratively and sustainably self-publishing their event information. This resulted in the production of PlaceCal, an holistic social and technical toolkit that ensures groups and individuals have the technology, skills, infrastructure and support to publish information, creating a distributed network of community information." (Abstract)
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