"The Guatemala DECA report presents the findings and recommendations of the Guatemala DECA. It outlines the key aspects of Guatemala’s digital ecosystem and provides nine recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Guatemala priorities: i) partner
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with the Government of Guatemala and other stakeholders to increase economic prosperity, inclusion, and stability in areas with high irregular migration; ii) partner with the Government of Guatemala and other stakeholders to strengthen effective and accountable governance to improve quality of life and reduce irregular migration; and iii) partner with the Government of Guatemala and other stakeholders to improve justice and security to reduce irregular migration, the DECA process included desk research, consultations with USAID/Guatemala technical offices, 76 key informant interviews with stakeholders from civil society, academia, and the private and public sectors, and five focus group discussions with USAID project participants. Key findings include: Guatemala does not have a central strategy or policy for the digitalization of government services or systems; while Guatemala is home to relatively high network coverage, gaps in internet use remain and innovative solutions face regulatory barriers; the digital divide persists across gender, geography, income, education and literacy, and ethnicity, and was exacerbated by the COVID-19 pandemic; digital rights are insufficiently protected and disinformation and harassment are present in the online space; over the last decade, the Government of Guatemala adopted long-term policies to support the development of the digital economy; progress is unclear but data show there has been some impact on financial inclusion; although in its early days, there is unprecedented growth in Guatemala’s startup ecosystem, specifically FinTech." (https://www.usaid.gov/digital-development)
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"Nepal’s digital ecosystem does not yet meet the needs of all Nepalis and runs the risk of falling further behind. Over the past decade, mobile phones, and mobile internet have become increasingly widespread in Nepal; however, the government’s capacity to implement digital policies and solutions
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has not kept pace with Nepalis’ embrace of the internet. In the coming years, equitable access for all Nepalis, establishment of internet connectivity in remote areas, and safe internet use practices for the digitalization of Nepal’s economy are just some of the key challenges that the country will face." (Executive summary)
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"Key findings include: Moldova is home to a competitive telecommunications market, affordable internet, and well developed internet infrastructure, much of which has been achieved over the last 10 years; cybersecurity implementation and capacity have not kept pace with policy development. The govern
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ment introduced regulatory and policy measures on cybersecurity in an effort to harmonize with EU protocols. However, implementation requires support due in part to a fragmented cybersecurity ecosystem, a shallow cybersecurity talent pool, and gaps in government technical capacity; digital literacy is a clear policy priority and Moldova is on par with its regional counterparts when it comes to the public’s general digital skill levels; Moldova’s digital government systems and services are advanced with more than 200 public services partially or fully digitalized; Moldova has a relatively open environment in terms of internet freedom but gaps persist with regard to key legislation on data protection, access to information, and the protection of children and youth from digital harms; The ICT sector is experiencing exponential growth, but it is afflicted by an undersupply of technically skilled talent and a shortage of promising technology startups; while the National Bank of Moldova does not have a dedicated financial inclusion unit or a strategy to improve outcomes, e-commerce is at the forefront of the government’s agenda." (https://www.usaid.gov/digital-development)
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"Key findings include: 1. Peru’s digital ecosystem is one of many contrasts. There have been sustained advances over the last 30 years in connectivity, digital literacy, digital rights, digital government, and the digital economy; 2. Challenges in digital policy implementation and coordination cap
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acity slow efforts to remedy digital divides and secure important digital safeguards; 3. The dense Amazon and the Andes mountains challenge the success of traditional models for rural connectivity; 4. Improving digital literacy for all Peruvians is a central element of the government’s strategy for inclusive digital transformation; 5. Regulations in the digital space are at odds with the protection of basic digital rights, such as freedom of expression online; 6. Civil Society Organizations (CSOs) struggle to carve out a role to influence the digital ecosystem; 7. Peru’s enabling environment for digital financial inclusion in terms of policy and regulation is positive, but challenges remain in terms of product offerings and customer uptake; 8. International and regional players dominate Peru’s growing e-commerce landscape. Technology startups are hitting their stride, but continue to face a multitude of challenges. Technology remains out of reach for the country’s large base of informal micro-, small, and medium enterprises." (https://www.usaid.gov/digital-development)
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"The Serbian government prioritizes digitalization. Serbia’s digital transformation accelerated in 2017 with the government’s focus on building a digital government, or “digitalization” as defined by Serbians, and Serbia’s participation in the Digital Agenda for the Western Balkans. As one
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Serbian official described it, digitalization refers to the “fundamental changes reflected in the emergence of an efficient, economical, and transparent public administration.” Although there is no comprehensive national policy for Information and Communications Technology (ICT), Serbia’s digital agenda includes initiatives ranging from expanding connectivity to developing the ICT industry. Prime Minister Brnabic has been a champion for digitalization, and digital transformation will continue to be a key priority in the coming years. Digital connectivity infrastructure in the country is strong and growing. Fourth-generation (4G) mobile broadband covers more than 90 percent of the population. The government and top mobile network operators (MNOs) plan to deploy 5G networks in the near future. Donors such as the European Union (EU) support the expansion of fiber-optic connectivity to connect rural schools. China’s Digital Silk Road Initiative has had a substantial role in building Serbia’s digital infrastructure, ranging from Safe City infrastructure to providing cloud infrastructure and developing an artificial intelligence (AI) platform for the government. During the COVID-19 pandemic, the government swiftly embraced online schooling and expanded digital government services. Fragmentation and uneven levels of buy-in across the executive branch hinders Serbian digital government efforts. Serbia’s approach to multi-stakeholder internet governance has also been uneven, with industry and civil society stakeholders lamenting a lack of public engagement. Serbian civil society is working to protect digital rights and freedoms. A growing network of organizations in Serbia and across Southeast Europe is working to protect free expression online, promote information security, and publicize digital rights violations." (https://www.usaid.gov/digital-development)
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