"The watchdog role has been one of the most widely discussed normative functions of the press. In this study, we examine the public’s attitudes toward the news media’s watchdog performance and how they correlate with trust in news and news avoidance, two important phenomena for democracy and the
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health of the public sphere. We further examine how individual predispositions (e.g. political interest, ideology) and contextual variables (e.g. press freedom) moderate these relationships. Based on data from the 2019 Reuters Institute Digital News Report, and controlling for a range of factors, we find that across 38 countries, watchdog performance evaluations are positively associated with trust in news but that they are also positively associated with higher levels of news avoidance. Last, we find that evaluations of media in other functions like helping citizens understand the most important topics of the day and choosing relevant topics were more strongly associated to trust in news and lower news avoidance levels than watchdog performance evaluations." (Abstract)
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"The spread of disinformation has been a topic of heightened concern, particularly during the COVID-19 pandemic, as the response to a public health crisis relies on the ability for public officials to inform citizens. Using a representative two-wave panel of internet users in Brazil, we examine the
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relationship between pathways to information, WhatsApp use, and the persistence of misinformed beliefs about the pandemic. We find a strong relationship between presidential support, right-wing news sources, and participating in WhatsApp groups with strangers, and becoming more misinformed over time. Conversely, most media diets (traditional news media, social media and WhatsApp for news) had no effect. However, Bolsonaro supporters, using WhatsApp and Facebook for news was strongly associated with increasing and persistent misinformation. Our findings provide further evidence that political leaders undermine a country’s ability to respond to a pandemic insofar as they breed mistrust in other institutions by instrumentalizing public health measures to win political fights." (Abstract)
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"Despite the efforts of the news industry, we find only a small increase in the numbers paying for any online news – whether by subscription, membership, or donation. Growth is limited to a handful of countries mainly in the Nordic region (Norway 34%, Sweden 27%) while the number paying in the US
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(16%) remains stable after a big jump in 2017. • Even in countries with higher levels of payment, the vast majority only have ONE online subscription – suggesting that ‘winner takes all’ dynamics are likely to be important. One encouraging development though is that most payments are now ‘ongoing’, rather than one-offs. In some countries, subscription fatigue may also be setting in, with the majority preferring to spend their limited budget on entertainment (Netflix/Spotify) rather than news. With many seeing news as a ‘chore’, publishers may struggle to substantially increase the market for high-priced ‘single title’ subscriptions. As more publishers launch pay models, over two-thirds (70%) of our sample in Norway and half (50%) in the United States now come across one or more barriers each week when trying to read online news. In many countries, people are spending less time with Facebook and more time with WhatsApp and Instagram than this time last year. Few users are abandoning Facebook entirely, though, and it remains by far the most important social network for news. Social communication around news is becoming more private as messaging apps continue to grow everywhere. WhatsApp has become a primary network for discussing and sharing news in non-Western countries like Brazil (53%) Malaysia (50%), and South Africa (49%). People in these countries are also far more likely than in the West to be part of large WhatsApp groups with people they don’t know – a trend that reflects how messaging applications can be used to easily share information at scale, potentially encouraging the spread of misinformation. Public and private Facebook Groups discussing news and politics have become popular in Turkey (29%) and Brazil (22%) but are much less used in Western countries such as Canada (7%) or Australia (7%). Concern about misinformation and disinformation remains high despite efforts by platforms and publishers to build public confidence. In Brazil 85% agree with a statement that they are worried about what is real and fake on the internet." (Summary, page 9)
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"The use of social media for news has started to fall in a number of key markets after years of continuous growth. Usage is down six percentage points in the United States, and is also down in the UK and France. Almost all of this is due to a specific decline in the discovery, posting, and sharing o
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f news in Facebook. At the same time, we continue to see a rise in the use of messaging apps for news as consumers look for more private (and less confrontational) spaces to communicate. WhatsApp is now used for news by around half of our sample of online users in Malaysia (54%) and Brazil (48%) and by around third in Spain (36%) and Turkey (30%). Across all countries, the average level of trust in the news in general remains relatively stable at 44%, with just over half (51%) agreeing that they trust the news media they themselves use most of the time. By contrast, 34% of respondents say they trust news they find via search and fewer than a quarter (23%) say they trust the news they find in social media. Over half (54%) agree or strongly agree that they are concerned about what is real and fake on the internet. This is highest in countries like Brazil (85%), Spain (69%), and the United States (64%) where polarised political situations combine with high social media use. It is lowest in Germany (37%) and the Netherlands (30%) where recent elections were largely untroubled by concerns over fake content." (Key findings, page 9)
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"The report is based on a survey of more than 70,000 people in 36 markets, along with additional qualitative research, which together make it the most comprehensive ongoing comparative study of news consumption in the world. A key focus remains in Europe where we have added Slovakia, Croatia, and Ro
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mania for the first time – but we have also added four markets in Asia (Taiwan, Hong Kong, Malaysia, and Singapore) along with three additional Latin American countries (Argentina, Chile, and Mexico) [...] In particular we have focused on two areas: (1) the extent to which people are prepared to pay for news or the different ways journalism might be funded in the future, and (2) understanding more about some of the drivers of low, and in some cases declining, trust in the media. For the first time we’ve attempted to measure and visualise relative levels of media polarisation across countries and identify a link between media polarisation and trust. Another focus has been on the media’s relationship with platforms – in particular how news is discovered and consumed within distributed environments such as social media, search, and online aggregators." (Foreword)
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"This report reviews challenges and opportunities for news media and journalism in today’s changing media environment. It documents that we are moving towards an increasingly digital, mobile, and social media environment with more intense competition for attention. More and more people get news vi
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a digital media, they increasingly access news via mobile devices (especially smartphones), and rely on social media and other intermediaries in terms of how they access and find news. In this environment, a limited number of large technology companies enable billions of users across the world to navigate and use digital media in easy and attractive ways through services like search, social networking, video sharing, and messaging. As a consequence, these companies play a more and more important role in terms of (a) the distribution of news and (b) digital advertising. Legacy media like broadcasters and especially newspapers by contrast are becoming relatively less important as distributors of news even as they remain very important producers of news. They are also under growing pressure to develop new digital business models as their existing sources of revenue decline or stagnate. The general response from legacy media has been a combination of (a) investment in pursuing digital opportunities, (b) cost–cutting and (c) attempts at market consolidation in pursuit of market power and economies of scale. Because of the competition for attention and advertising, and the limited number of people who pay for online news, there are very few examples of legacy media that make a profit from their digital news operations—despite twenty years of often substantial investments and sometimes significant audience reach. It is not clear that the new environment is significantly more hospitable for digital-born news media organisations. While they often have a lower cost base and can be more nimble in adapting to change, they face similar competition for both attention and advertising and so far represent a small part of overall investment in journalism." (Executive summary)
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