"The three countries [Bosnia and Herzegovina, Indonesia, and Kenya] provide evidence of online hate speech and disinformation affecting human rights offline. The evidence is not comprehensive yet clear enough to raise serious concerns. Online gender-based violence is also reported as critical in the
...
three countries. In the three countries, national legislation to address harmful content shows some degree of inconsistency in comparison to international standards, notably in relation to the protection of freedom of expression. The reasons for such inconsistency vary among countries. The effective enforcement of legal frameworks is uneven in all three countries. Social and cultural inequalities are often reproduced in government or judicial decisions, and vagueness in legislation opens space for discretionary decisions. Platform companies have offices in Indonesia and Kenya, but not in Bosnia and Herzegovina. In the three countries, there is a lack of transparency in how companies allocate the roles of moderation tasks, including the number of different language moderators and their trusted partners and sources. Companies do not process content moderation in some of the main local languages and community standards are not entirely or promptly available in local languages." (Executive summary)
more
"The chapters that follow provide an important insight into the evolution, current status and challenges to the effective implementation of media self-regulation systems in South East Europe and Turkey. Obstacles identified, which are likely to resonate in transitional democracies and other settings
...
around the world, include insufficient tradition in the implementation of media self-regulation, low public trust in the media sector, political and economic pressures faced by media outlets and the important ties existing between politics, businesses and the media. The experiences recounted also underscore the essential need to bring all stakeholders on board in the effort to promote self-regulatory mechanisms, and to create awareness about the relevance of selfregulatory mechanisms among the general public - a task which is made difficult in the light of a prevailing lack of trust and consensus within the media sector itself. The publication sheds light on critical emerging issues for media accountability today. Confronting old dilemmas, journalists must abide by high ethical and professional standards in an environment that is revolutionized by the impact of new technologies. Contributing authors consider how media self-regulation fits into this new and ever-evolving picture, describing the impact of technological developments on media business models and traditional journalistic practices in South East Europe and Turkey, and the consequences that this bears for ethical and professional standards. Guaranteeing the application of such standards in online content is highlighted as a central challenge, with privacy protection, hate speech, gossip, unfounded accusations and criticism being issues flagged in some of the countries analysed. On a similar note, the multiplicity of actors producing and disseminating information, new methods of production and dissemination, and the increased speed of delivery has meant that editorial supervision is increasingly challenging." (Foreword, page 12)
more