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"Nutzen Sie das Potenzial von Facebook, Twitter & Co.! Stellen Sie sich der Herausforderung einer modernen, dialogorientierten PR-Strategie. Anhand von zahlreichen Praxisbeispielen aus unterschiedlichen Branchen lernen Sie, soziale Medien systematisch einzusetzen. So wird Ihre digitale PR- und Öffe ... more
"The tools nonprofits need to measure the impact of their social media. Having a social media measurement plan and approach can no longer be an after-thought. It is a requirement of success. As nonprofits refine their social media practice, their boards are expecting reports showing results. As fund ... more

Media Advocacy Toolkit

Pasay City: Philippine NGO Council on Population, Health and Welfare (2011), 22 pp.

Making Communication Count: A Strategic Communications Framework

London: International Institute for Environment and Development (IIED) (2011), 4 pp.
"Effective communication strategies will differ depending on whether you are communicating to influence change, engage or mobilise communities, share information, or raise profiles. Influencing change relies on engaging key audiences in dialogue that is relevant, context-specific and backed up by ro ... more
"This groundbreaking resource offers a set of guiding principles to help nonprofit leaders navigate the transition from top-down organizations to a networked approach enabled by technology. The book contains specific strategies for implementation and secrets to success from nonprofits who have used ... more
"Many nonprofits spend considerable time and resources producing studies to advance their issues, only to have them gather dust on the shelf of some academic or government office. Why? Invariably, it’s because the report received little to no media coverage. The good news is, it doesn’t have to ... more

Media Relations: Guide for Civil Society Organisations

Skopje: Balkan Civil Society Development Network (BCSDN);Macedonian Center for International Cooperation (MCIC) (2007), 52 pp.
"This textbook attempts to address most common questions, doubts and misconceptions about the media, while communicating and working with them. It is based on notes prepared for the workshops on Media relations for CSOs held in Tirana (Albania), 8-10 February 2007 and in Novi Sad (Serbia), 1-3 March ... more

Nonprofit Marketing: Best Practices

Hoboken, NJ: Wiley (2007), 320 pp.

Communications for Social Good

New York: Foundation Center (2004), 54 pp.

Handling the Media

Civicus (2003), 34 pp.

Advocacy in Action: A Toolkit to Support NGOs and CBOs Responding to HIV/AIDS

Brighton; Toronto: International HIV/AIDS Alliance;ICASO (2002), 116 pp.
"This toolkit is for people and organisations that support NGOs and CBOs responding to HIV/AIDS in developing countries. These include NGO support programmes, training institutions and individual trainers. The toolkit can also be used by NGOs and CBOs themselves to build skills within their own orga ... more

Producing Your Own Media: Toolkit

Johannesburg: Civicus (2002), 74 pp.

La publicidad de bien social

Buenos Aires: Paulinas (1997), 87 pp.