"Our research indicates that today, there are more than 135 million individuals using the Internet in the 22 Arab countries. This is coupled with a mobile penetration rate of around 110 percent on a regional level; and more than 71 million active users of social networking technologies." (Page 1)
"The survey administered for this issue measures public attitudes and perceptions towards the adoption of social media by Arab governments for the purpose of public service delivery. Respondents were asked about their usage of government social media pages, their perceptions of benefits and risks in
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volve in using social media for service delivery, perceptions towards possible improvements in government’s use of social media, and government and civic social media practices. Overall, our findings show that perceptions about the use of social media were positive – 55% of respondents said they strongly support the use of social media by government for the design and delivery of public services. Respondents had high expectations of the benefits of using social media for citizen engagement for the purpose of improving service delivery. They agreed that social media made government entities and officials more accessible and collaboration more feasible." (Page 7)
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"The use of smartphones and tablets has jumped significantly in the past year, with fewer people using their computers for news. More than a third of online news users across all countries (39%) use two or more digital devices each week for news and a fifth (20%) now say their mobile phone is their
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primary access point. The number of people paying for digital news has remained stable over the past 12 months, although we have seen a significant switch to more valuable ongoing digital subscription in most countries. Our new (and unique) social media index for news shows Facebook is by far the most important network for news everywhere. Although Twitter is widely used in the US, Spain, and the UK, it is far less influential in many other European countries. Google+ is emerging as increasingly important for news, along with messaging application WhatsApp. European respondents remain strongly committed to news that tries to be neutral (or impartial) but Americans are more interested in hearing from brands and reporters that are open about their own views and biases." (Key findings, page 8)
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"La información periodística sobre las elecciones es prioritariamente canalizada y recibida por los medios noticiosos tradicionales: la prensa, la radio y la televisión. El empleo de Internet para estos cometidos -informar o informarse- aparece como poco relevante, siendo considerados más import
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antes los intercambios de informaciones o comentarios en ámbitos de relaciones sociales directas con familiares, amistades u organizaciones de pertenencia. Si bien la gran mayoría de las personas usa complementariamente la radio y la televisión para informarse de los temas electorales, es este último medio el que concentra las principales audiencias urbanas, probablemente debido a las particularidades de su carácter audiovisual que le permiten brindar una representación más "realista" y emotiva de los hechos, las declaraciones y los personajes. Los periódicos aparecen relegados a públicos más pequeños." (Conclusiones, página 18)
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"Mobile ownership in all of the four surveys [in Ghana, Nothern Nigeria, Senegal and Tanzania] was around 90%, making the mobile phone the most widely owned device media device, both used as a media carrier (radio) and a media in its own right (Internet, SMS) [...] Radio remains the dominant medium
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for obtaining news and information and only in Ghana (where electricity access is wider) does TV come close to the percentage of those listening to radio. In each of the countries examined, the media has been liberalized and the radio and TV audiences are fragmented so that only a relatively small number of players reach over 25% of the audience [...] As the continent’s most owned device, the mobile phone is used most regularly for: voice calls; radio; SMS; Internet and Social Media. Between a fifth and a third of all those surveyed used the Internet on a daily basis [...] Between 14-27% of all those surveyed used social media and the dominant platform is Facebook [...] Radio and TV channels scored most highly in terms of those surveyed trusting the health information they heard on saw on them. The level of trust in these channels in Senegal was significantly lower than in the other countries." (Summary, page 5-9)
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"Feature phone users are significantly more likely to use the Internet almost as much radio and TV for news and information. This is not an either/or set of choices but the Internet is part of the range of media they use. Internet is in second position in Nigeria, third position in Ethiopia and Keny
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a; fourth position in Ghana and fifth position in South Africa. This is behind TV, radio and sometimes friends and family. Social media was used by around two-thirds of respondents or slightly less in all countries except Ethiopia. A quarter to a third of all respondents obtained information using the Internet from NGOs." (Summary, page 6)
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"Education and language skills are the main factors that influence which platform women access most frequently. Daily TV use is similar for men and women but women tend to lag men in frequent radio and internet use. Once a country reaches a critical mass in mobile penetration, gaps between both male
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and female ownership levels decrease. The largest gaps exist in countries that are still developing mobile capacity." (Summary, page 35)
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"The report reviews several communications tools developed and disseminated through collaboration with Tacloban’s Radyo Abante as part of IOM’s Tindog Kita (‘Rise Together’) communications campaign, which included a radio drama, interactive talk show and key message song. Of the communicatio
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ns components, the song developed jointly with Health Songs International was the most popular and widely known. The report notes that community concerts, mobile downloads and play by other radio stations played a key role in disseminating the song. The report also provides recommendations for ongoing and future communications campaigns in Haiyan-affected areas." (CDAC website)
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"Out of a total 400 participants, 374 respondents, representing 93.5%, know how to use cell phones, while 26, representing 6.5%, have no knowledge whatsoever about cell phone usage. This finding is indicative of a relatively high knowledge of mobile phones utility. The result also indicates that Lon
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estar has the highest penetration level of 35%. Among the most frequently used GSM networks, Lonestar Cell registered the highest amount of users, 44.6% (146) while Cellcom is 17.1% (56). Novafone has the lowest level of usage 0.6% (2). As a result of advancement in technology with mobile phones now equipped with dual SIM carriages; about 37% (121) respondents are dual subscribers. On the usage of mobile phones to listen to radio, the result shows that of the 326 (83%) participants who own cell phones, 217 of these respondents, representing 58.5% use their phones to listen to radio, while 135 respondents, representing 36.4% do not use their phones to listen to radio. The regularity of using mobile phones to listen to radio varies. Illiteracy was found to be the major cause of inability to access SMS on phones by 53.9% of the respondents. Usage of mobile phones to send messages on women issues to women is very low. Only 53 respondents (15.6%) said they do send messages on women issues, while a whopping 247 (72.9%) responded in the negative. Receiving messages on women rights¡¦ issue is also low with only 75 (22.9%) admitting receiving such messages on their phones and 208 (63.6%) of respondents don't receive such messages. The finding also reveals that radio is the most frequent source of news and information with 77% (292) of respondents citing radio as the most frequent source of news and information. Radio is also the most trusted source of information with UNMIL radio being the most listened to radio station. Access to quality of information by women is less than encouraging. Of the participants in the survey, 48% of the respondents (190) believe women have access to quality information while 22.5% (89) don't believe so and 107 (27%) don't know." (Executive summary)
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"The purpose of the survey was to understand the listenership and value of Radio Bakdaw, the information needs of the community and sources people would use to address specific information needs." (Page 1)
"Nationally, Turkish media consumers fall into three basic groups: About half (48.0%) tend to only watch TV news; about one-third (32.0%) mostly watch TV and use the Internet to get news, and two in 10 (20.0%) are “super users” who get news from a variety of media platforms. Super-users are more
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likely to be male, young, highly educated, and to live in urban areas." (Page 1)
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"This research presents a picture of a public in Burma that, to varying degrees, lacks knowledge, confidence, motivation and opportunity to participate in governance processes and make their voices heard. However, the study provides objective evidence that a relationship exists between people’s me
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dia access and their level of citizen engagement. Access to public service oriented media increases the likelihood of being formally engaged rather than disengaged. Even when accounting for those characteristics that can act as barriers for the individual to engage in governance processes – being female, being poor and living in rural areas – the effect of media on engagement is significant." (Key findings)
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"On 4th July 2014, Internews launched Boom Box Talk Talk (BBTT) in the Malakal, UN Mission Protection of Civilian (PoC) site, to provide people affected by the conflict with life saving and life enhancing information. BBTT is a professionally produced audio Humanitarian Information Service (HIS). In
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order to reflect the voices of the community, Internews recruited and trained community correspondents who themselves had been affected and displaced from their homes. The service is designed as a platform for people to discuss issues, share ideas, and ask questions of each other and humanitarian agencies operating in the PoC [...] This baseline survey was conducted in August just as the project was starting. It aims to inform Internews on the nature and content for BBTT, and assess people’s need for, and access to, information in a context where radio and other communication channels are highly limited." (Page 1)
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"This report demonstrates how providing information to Internally Displaced Persons (IDPs) in South Sudan can dramatically increase their health, safety and well-being and make a positive impact on their lives in the midst of an ongoing conflict [...] Boda Boda Talk Talk (BBTT) was the first Humanit
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arian Information Service program to be developed by Internews in response to the conflict. It utilizes staff and community correspondents hired from within the Tong Ping site in order to deliver vital information in such areas as: how to obtain food, water, shelter, and non-food items; receiving medical assistance and other forms of help including referral services, registration/legal assistance and special services for women, girls, the disabled, and the elderly; available educational opportunities; family reunification procedures; health promotion and disease prevention; and information related to protection and security [...] In February, 2014, Internews worked with Forcier Consulting to conduct a baseline survey of 612 respondents from the Tong Ping site to identify information needs, sources, and preferences to help guide their intervention strategies, and in April 2014 Internews again teamed up with Forcier Consulting in order to conduct a second wave of data collection and assess the impact of BBTT while working towards a deeper understanding of general information needs at the Tong Ping site [...] The results were extremely encouraging as community members in overwhelming numbers stated that they were listening frequently, and that they found the program both relevant and trustworthy. Nearly all (95.8%) survey respondents had heard of BBTT and of these almost two thirds (62.1%) listened to the program frequently." (Executive summary)
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"Use of Ukrainian vs. Russian in news content is not important for the vast majority of adults; trust in content is key to reliance on sources. Ukrainian TV channels remain the top news sources for adults across ethnic groups and regions (other than Crimea), and offer news trusted by large majoritie
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s overall, and by over half of ethnic Russians. 5Kanal's weekly reach has surged closer to those of top channels, but is a top news source for fewer in the south and, as with 1+1, in the East. Will the rise of Vkontakte, ukr.net, Ukrainska Pravda, Hromadske.tv and other digital media as top news sources continue? Will major changes in the media Crimeans use for news last? Will other websites follow VKontakte into the list of top sources there?" (Media Landscape Summary, page 21)
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