"This white paper summarizes the outcomes of the initial phase of the Digital Infrastructure Investment Initiative (DIII), launched in 2024 by the ITU in collaboration with the International and Regional Development Finance community, and in coordination with the G20 Brazil Presidency. The initiativ
...
e also benefitted from the advice and feedback of over 40 organizations who comprised the DIII Working Group.
The aims of the DIII in its initial stage are:
i) Understand the digital infrastructure investment gap and opportunity: Despite the increase in internet usage in recent years, 35% of the global population does not use the internet at sufficient speeds. This percentage increases to 54% in low and lower-middle-income countries, primarily due to the absence of necessary infrastructure. Developing this infrastructure is estimated to require at least USD 1.6 trillion, according to high-level calculations by the DIII.
ii) Develop a framework that describes the key areas that need to be addressed to increase investment and measure a country’s digital infrastructure investment readiness: By exploring the factors affecting investments, the DIII has identified five archetypal challenges that hinder investments in digital infrastructure. These challenges are demand fragmentation, significant gaps in core infrastructure, unclear digital agendas and policies, execution risks, and country risks. The presence and significance of these challenges depend on the context.
iii) Identify innovative financing mechanisms and instruments that international organizations and private or public plurilateral/multilateral financing institutions can implement to accelerate reaching the target of universal and meaningful connectivity by 2030: Closing the digital infrastructure investment gap will necessitate the identification and deployment of innovative financing mechanisms and instruments. Through a series of discussions, the DIII has identified a range of initiatives, including platforms for pooled digital investments and technical forums designed to enhance coordination and share best practices. Detailed in the report, these initiatives aim to enable stakeholders to improve coordination and collaboratively finance infrastructure projects.
With this document, the initiative aims to inspire multistakeholder solutions through innovative financing of digital infrastructure, moving toward the goal of providing universal, meaningful connectivity to the 2.6 billion unconnected individuals across the world by 2030." (Executive summary)
more
"Ghana is among Sub-Saharan Africa’s leaders in digital transformation. Over the past decade, the government has put the key institutions, legislative frameworks, strategies, and policies in place that are necessary to drive change. The Ministry of Communications and Digitalization leads and coord
...
inates development and implementation of a core set of policies and strategies that are digitally transforming the government, economy, and society. The ICT for Accelerated Development (ICT4AD) Policy has guided this journey for more than a decade. A new Digital Economy Policy is drafted and under review to drive the next stage of Ghana’s digital development. The National Financial Inclusion and Development Strategy and the National Cyber Security Policy and Strategy have also been key. Ghana adopted an inclusive approach to developing its cybersecurity strategy, which contributed to improved cybersecurity capacity and considered citizens’ online safety and freedoms. However, a clear strategy for protecting critical national infrastructure is missing. Ghana has been a pioneer and champion of digital government transformation in West Africa over the past decade, with funding and support from the World Bank. Important whole-of-government platforms and services have been put in place, including the Government Wide Area Network (GWAN), which provides internet connection to more than 1,000 district assemblies, hospitals, police stations, and post offices across the country; a National Data Center; the Smart workplace suite, which includes email and productivity tools for government employees; and Ghana.gov portal, a one-stop-shop for citizen services. Still, digital government transformation is incomplete. Easy, efficient, online government services are in demand, but the Ghana.gov portal options are limited, and most major government service providers have their own separate online services portals. The national identity Ghana Card could enhance digital service delivery by providing a universally recognized, secure, and easy-to-use means of digital identification and authentication for citizens when accessing both public and private digital services, but the current identification system is not integrated with other government-operated databases, significantly reducing its many potential applications. The Regional Coordinating Councils, and metropolitan, municipal, and district assemblies (MMDAs) are just now embarking on the digital transformation journey. The Ministry of Local Government and Rural Development coordinates their efforts. Challenges for Ghana’s remaining efforts at digital government transformation include adequate funding to manage and maintain its connectivity and data center infrastructure, affordable internet for regional governments, inadequate digital literacy and skills among mid-level and regional staff, or related national training programs. A big skill gap exists in cybersecurity; Ghana faces a deficit of skilled cybersecurity professionals. The government also needs to improve efforts at stakeholder engagement and awareness-raising when developing new policy proposals." (Executive summary, pages 11-12)
more
"Looking at patterns between those with meaningful connectivity — defined as having daily internet use with 4G-like speeds, owning a smartphone, and an unlimited access point at home, work, or a place of study — and those with just basic or no internet access at all, we saw key distinctions betw
...
een women based on geography and education in our study sample which impacted their experiences of the internet. Across our six survey countries [Bangladesh, Cambodia, Ghana, Mozambique, South Africa, Uganda], women with a tertiary education were nearly twice as likely to be meaningfully connected compared to their peers with less education. Women living in rural areas were three times more likely to lack internet access than their urban-dwelling peers, while women living in cities were over 50% more likely to have meaningful connectivity. Meaningful connectivity enabled women around the world to learn, earn, access government and financial services, and connect with family and communities, thereby also saving essential time and money in transport costs. Women’s educational level and having meaningful connectivity are the strongest predictors of finding information online or participating in the digital economy. Women int erviewed in underserved localities — such as remote villaes in India and impoverished urban settlements in Nigeria — reported restricted digital access due to: lack of infrastructure (such as mobile towers); high cost of devices and data services; income-generating activities and unpaid care work leave little to no time available to access connectivity or digital skills educational initiatives; dependency on men in their family to use devices [...]
We propose four tiers of achievable solutions — and call attention to policymakers, investors, and the ICT sector at large to fast-track meaningful connectivity and inclusive digital development for all:
1. Deep investments that use substantial resourcing to make profound changes in a specific policy area or for a specific community. Universal Service and Access Funds (USAFs) represent a key mechanism across the majority world for deep investment strategies. When well executed, they provide clear interventions with measurable changes in the lives of affected communities.
2. Grand visions that combine years of effort with substantial funding resources to revolutionize the status quo. National broadband plans and other key strategy documents — when appropriately supported and resourced through implementation stages — represent a core example of grand visions within this space.
3. Easy wins that are comparatively discreet and specific changes that can still create tangible value at their scale. Gender data — collecting it, creating it, analyzing it, and using it — is a critical component to several easy wins that have been implemented in recent years. Policymakers can start from this level of research and measurement to make clear steps in the right direction.
4. Scalable systems that represent large, programmatic change in the pre-existing ways of working. Multistakeholder approaches and gender targets can provide the foundation for long-term, ongoing processes that scale progress towards closing the gender digital divide. By using policy and regulation to create mechanisms and procedures that consider digital inclusion, policymakers can build habits and routines that gradually and consistently change the course of history." (Executive summary, pages 2-4)
more
"This document presents the joint interim (annual) deliverable for Question 4/1, “Economic aspects of national telecommunications/ICTs”, and Question 5/1, “Telecommunications/ICTs for rural and remote areas”. It concerns the challenges and opportunities associated with using universal servic
...
e funds to bridge the digital divide." (Executive summary)
more
"Satellite technology represents a transformative solution to global connectivity challenges, particularly in developing countries and in rural and remote regions. By expanding connectivity in these historically underserved areas, satellite networks are bridging the digital divide and driving sustai
...
nable development through improved access to health care, education, employment and financial inclusion. The continued success and growth of satellite services hinges on supportive policy and regulatory frameworks and enhanced collaboration between governments, industry and regulators. Clear regulatory environments, investment incentives and strengthened partnerships between satellite operators and terrestrial service providers will be crucial in maximizing the transformative benefits of satellite technology and in fostering affordable, resilient and meaningful universal connectivity for all." (Conclusion)
more
"The Handbook is a first-of-its-kind guide that gives insights into how we can best support policy-making processes that advocate gender equality. It illustrates the concrete actions that policy-makers can take and offers an actionable checklist that supports the process of gender-equal policy-makin
...
g, from gathering data and conducting research to measuring impact. If the world is to achieve gender-equal digital inclusion in the future digital economy, Internet policies and strategies must enable an explicit focus on gender equality. This also means strengthening institutions and innovative policies that promote digital gender equality. This Handbook serves as an important tool to help us develop policies and solutions and puts gender equality at the centre, rather than on the side-lines, of policy-making. Bridging the gender digital divide – in all its complexity and variability throughout the world – is essential work for all of us involved in building the global technological infrastructure. The digital future belongs to all of us, regardless of gender." (Foreword)
more
"This country report provides an overview of the extent to which gender is addressed in Ethiopia’s digital policies, strategies, and regulations, divided into categories such as international development instruments, national digital policies and strategies, and digital sector-related laws and reg
...
ulations. The report includes a non-exhaustive list of specific programmes supporting digital inclusion in Ethiopia. The five pillars considered for analysis of gender in ICT strategies, policies and regulations are access to digital technology, digital skills, financial inclusion, entrepreneurship and leadership and digital infrastructure. There are explicit references to digital gender equality in Ethiopia’s digital policies and strategies. Based on the findings from the study, the report has a set of recommendations to enhance policies, laws, and regulations. There is a comprehensive checklist of preliminary policy actions that will help narrow the gender gap in Ethiopia. These range from ensuring women’s enrolment and completion of secondary and tertiary education to involving the private sector when making digital policies to facilitating women’s access to international networks." (Foreword)
more
"The unprecedented situation brought on by the coronavirus (COVID-19) pandemic has forced many sectors in Indonesia to transform and deliver their public services using ICTs. While the government has leveraged its school connectivity programme, started before the pandemic, in response to the tremend
...
ous need for connectivity for home-based teaching and learning, the system was caught unprepared. As this proposal explains, digital learning fell short owing to limited connectivity, the shortage of devices, the lack of digital literacy and skills, unfamiliarity with edtech, and the scarcity of digitized education materials. These shortcomings, associated with the country’s geographical situation, urban–rural gaps and socio-economic as well as technological disparities, posed unique challenges in Indonesia. In the face of those challenges, a framework is proposed here to help assess needs and resources related to school connectivity holistically.
The proposal comprises a set of interconnected components (see Figure 7). The outer components are requirements that must be met to enable school connectivity, i.e. policy environment, infrastructure and devices, sustainable financing for connectivity and digital data governance. The inner components are multipliers that help optimize the use of school connectivity, i.e. digital literacy and skills, edtech and school–community partnership. The proposal ends with a summary of issues meriting further consideration and is expected to initiate further discussion of how to implement school connectivity in Indonesia." (Executive summary)
more
"This newly revised edition of the ITU toolkit and self-assessment for ICT accessibility implementation, "Towards Building Inclusive Digital Communities", incorporates updates aimed to support the efforts of ITU members and all stakeholders in understanding and implementing ICT accessibility at nati
...
onal and regional level. Furthermore, the toolkit's self-assessment provides tailored expert advice and recommendations for enhancing digital inclusion, in line with the United Nation's global commitments, such as the Convention on the Rights of Persons with Disabilities and the 2030 Agenda for Sustainable Development. The toolkit will also enable ITU members and stakeholders to evaluate their advancement in implementation with efficiency and find good practices and solutions to make digital information, services, and products digitally accessible for all intended users." (Foreword)
more
"Indonesia is in the lowest category on the Global Connectivity Index 2020 in terms of ICT investment, ICT maturity and digital economic performance. It should close the Internet connectivity gap in every educational facility so as to ensure educational opportunities, a productive knowledge-based ec
...
onomy and, ultimately, graduation to a higher category. Internet service affordability is another factor contributing to the urban–rural digital divide, which has widened during the COVID-19 pandemic. Despite national spending by the Ministry of Education, Culture, Research and Technology, 40 per cent of students and teachers remain unconnected for reasons related to affordability.
Although Indonesia has reached target prices for mobile Internet service of 1.17 (pre-paid) and 1.40 per cent (post-paid), the requirement to study and teach from home has led to a surge in demand at the same time as it has highlighted the high cost of Internet use in education. The way in which the Internet has been used to study during the pandemic makes it unaffordable for teachers and students [...]
Despite the best efforts of the digital/telecommunication and education sectors, the residual gaps are indicative of a critical policy issue, as revealed by further analyses. Without proper policy intervention, the education sector will continue to suffer the severe impact of connectivity affordability and accessibility gaps. The following policy interventions are recommended to address these gaps: • Option 1: Issue a new presidential decree expanding BAKTI’s programme for school connectivity beyond the current 3T areas; Option 2: Expand the current Internet access programme beyond the 3T areas to connect schools that are most in need, targeting schools in underserved areas. Option 3: To enhance affordability, have BAKTI focus on coverage programmes (e.g. subsidized base transceiver stations), not only in 3T areas, but also where students and teachers live, and the schools become the universal connectivity target. Option 4: If BAKTI has implemented all supply-side interventions, but affordability remains an issue, the Ministry of Education, Culture, Research and Technology could consider providing demand-side subsidies for underprivileged groups of students and teachers." (Executive summary, pages 27-28)
more
"This report provides an overview of approaches and business models that are improving the affordability of handsets for various underserved populations in LMICs. It explores some of the nuances among these groups, considerations for meeting their different needs and variations between markets in Su
...
b-Saharan Africa and South Asia. It also provides practical recommendations for stakeholders to make internet-enabled devices more affordable and an analysis of how the policy environment can contribute." (Executive summary, page 3)
more
"It aims at providing a holistic view of digital transformation in the agriculture sector of 47 countries in sub-Saharan Africa. The region’s digital agriculture landscape is assessed through six key themes, namely: infrastructure, digital penetration, policy and regulation, business environment,
...
human capital and agro-innovation. Beyond the analysis of the region against the six focal themes, the report presents both the status-quo and challenges faced by countries in their digital transformation journeys, which can assist policymakers to identify possible areas of intervention to drive the process of agricultural digitalization in the region. It highlights the need to strengthen digital infrastructure for universal connectivity, to connect the unconnected in sub-Saharan Africa and to support the integration of digital technologies to advance digital agricultural transformation." (Foreword)
more
"In summary, digitalisation is gaining momentum in Africa as the continent experiences significant improvements in its digital infrastructure and a vibrant startup ecosystem. To harness this momentum across society, African governments and their partners will need to strike the right balance between
...
policies that attract private investment in Africa’s digital infrastructure and promote local entrepreneurship, innovation, competition, and digital skills, while preventing unregulated new technologies from harming consumers. This will be a major challenge for African governments and their partners, but also a great opportunity for the continent to leap forward in the coming digital century." (Page 11)
more
"This report advances the Meaningful Connectivity framework as a way to support more inclusive societies and strengthen digital economies. It measures the gap in the number of people with just basic internet access and those with meaningful connectivity and examines what this digital divide means fo
...
r people’s online experiences. The framework focuses on four pillars: 4G-like speeds, smartphone ownership, daily use, and unlimited access at a regular location, like home, work, or a place of study. This report looks at nine low and middle income countries (Colombia, Ghana, India, Indonesia, Kenya, Mozambique, Nigeria, Rwanda, and South Africa), using mobile phone surveys to estimate the number of people with meaningful connectivity in each. We found that, on average, only one in ten people in these countries have meaningful connectivity. This compares with just under half who have basic internet access, by latest official figures." (Executive summary, page 3)
more
"The OECD Policy Framework on Digital Security helps policy makers understand the economic and social dimension of cybersecurity, raises their awareness about the OECD approach to digital security policy, and encourages them to make use of OECD digital security recommendations to develop better poli
...
cies. The Framework provides a helpful narrative based upon OECD digital security recommendations and identifies linkages with other policy areas addressed through existing OECD standards and tools." (Foreword, page 3)
more
"This report presents findings from a country assessment undertaken to facilitate digital financial inclusion in Ethiopia and gives an overview of the current digital financial services landscape in the country. It also identifies some of the barriers to digital financial inclusion and suggests how
...
they might be removed." (Executive summary)
more
"Depuis le début du siècle courant, le Maroc a entrepris une série de stratégies centrées sur les technologies numériques. Il en a fait un choix politique délibéré et de premier ordre. La logique sous-jacente à l’ensemble de ces stratégies consistait à faire du numérique un outil de d
...
éveloppement économique et social. Et l’ambition qui présidait était de faire de la transformation numérique la clef de voute de la transformation de l’économie, de l’administration, du territoire et de la société. Après presque deux décennies, et malgré les quelques avancées quantitatives réalisées ici ou là, les stratégies mises en oeuvre ont débouché sur un bilan mitigé. La montée en puissance demeure toujours un voeu pieux, faute d’une vision claire, de niveaux de pilotage cohérents et de mécanismes d’évaluation et de gouvernance probants." (Dos de couverture)
more