"In the fall of 2011, Danida commissioned a study with the objective of examining strategic opportunities for using ICT for promoting governance and democratization efforts within development assistance; and exploring opportunities for ICT in the present Danish portfolio of development programs and
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within the vision of the Strategy for Danish Development Cooperation. The study touches on a range of ICT technologies but its focus is the use of mobile phones, including voice calls, SMSText, mobile internet, and social media. This report presents the findings, conclusions and recommendations of the study and falls in 6 chapters: an introductory part outlining study objectives and the methodology applied (Chapters 1-2); a presentation of why ICT is important (Chapter 3); a presentation of ICT case studies from Kenya emphasizing transparency, accountability and empowerment (Chapter 4); a presentation of other donor practices and experiences with emphasis on institutional issues (chapter 5); and a concluding chapter outlining the conclusions/recommendations (Chapter 6)." (Introduction)
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"This guide is designed for development practitioners in donor organizations, governments, and civil society, who are setting up capacity-building programs for promoting sustainable accountability and governance reform. A conceptual framework for communication and accountability provides trainers wi
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th an understanding of the role of communication, while several case studies exemplify communication for accountability in developing countries. The guide proposes a training structure and provides training materials as well as exercises." (Back cover)
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"This is an applied facilitator’s guide for reform managers, change agents, development practitioners, and training professionals who need to use smart communication techniques—the relevant concepts, frameworks and applications—to promote change through governance reform. It is grounded on the
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expert knowledge and practical research from academics and scholars and practitioners in the field, culled and enriched from CommGAP’s series of global dialogue on key governance issues." (Back cover)
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