"This document offers a practical guide on how to design behaviorally-informed communications and interventions that help contain the spread of Covid-19. How and with what resources should you communicate to overcome the deep behavioral biases that we all have and that are heightened in situations o
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f stress, fatigue, and uncertainty? How do you encourage people to heed health recommendations upon returning to their workplaces or schools? This guide helps answer these questions and offers clues and concrete examples of how communications can promote behavior change." (Abstract)
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"The audience has clear requests concerning the presentation of information and the range of themes. In our opinion the following observations are most important: There is a need to separate useful information in the media from “information noise”, as the latter can raise anxiety. Trust is felt
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towards material based on principles of neutrality, and focussed on the stories of real people. There is a need for balance in stories about interaction between the government and volunteers or civil society." (Recommendations, page 4)
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"This document is written for humanitarian or public health organizations as well as national governments seeking to document rumors in a systematic and dynamic fashion. First, the document provides an overview of the role of rumors in a public health or humanitarian emergency, followed by a summary
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of the community-based approach taken by Breakthrough ACTION during the COVID-19 pandemic. Finally, the guide lays out an application of this approach using the District Health Information System 2 (DHIS2) open source software platform, including an overview of a pre-configured metadata package that can be installed on a new DHIS2 system or imported to an existing system. While this guide and the associated DHIS2 package were developed for COVID-19, rumors play a role in a variety of public health issues. Real-time monitoring of rumors thus provides a unique opportunity for dynamic two-way communication with communities." (Overview, page 4)
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"The purpose of this guide is to highlight research, theories, models, and research-driven recommendations that will help ensure effective communication strategies for organizations worldwide. The Institute for Public Relations has reviewed more than 100 research articles to assemble this guide. Bel
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ow are 17 Key Findings, which are all backed by research discussed in more detail within the guide." (Executive summary and key findings, page 1)
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"Three communication considerations: 1. What - Define communication goals; 2. Who: Identify needs and persepctives of intended audience; 3. How: Create and disseminate tailored messages." (Page 1)
"Digital Empowerment Foundation (DEF) launched the Digital Emergency Relief Programme through its Community Information Resource Centers (CIRC) across 600+ locations in India who have been rigorously responding to the crisis by reaching out to the most vulnerable communities. The CIRC centres with t
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he help of the 5,000+ digital foot soldiers, after mapping the needs of the communities in rural regions, identified that the immediate need was for information dissemination and creating awareness. Awareness regarding the information on coronavirus, its symptoms, preventive measures needed and countering fake news and misinformation was done using various means like WhatsApp groups, leaflets and word-of-mouth. Further, awareness around the relief package announced by the government- Prime Minister Gareeb Kalyan Yojanawas raised through Digital Mobile Van, public address system and WhatsApp groups. This proved to be one of the most effective ways of disseminating information and ensuring social distancing. Simultaneously, DEF’s digital foot soldiers created a relief kit which included dry ration to help families sustain for at least a month, masks and DEF Covid-19 information guide. These were done by local fund raising and administration support. Several surveys and publications were also published along with visual documentation of the issues faced, several initiatives carried out and expert opinions on the same. The report seeks to document the numerous kinds of initiatives that were undertaken by DEF." (Introduction)
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"The media in Ghana have had relatively free space to operate even amidst the COVID-19 restrictions. The traditional legal texts and the new emergency laws adopted by the government to fight the pandemic have not been used to violate press freedom. The media have, therefore, discharged with distinct
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ion their duty of informing and educating the populace on the COVID-19. However, media professionals face a number of challenges in accessing sources of information and in getting timely access to information. Furthermore, there were few instances of abuse which need urgent redress to prevent impunity from setting in. The financial standing of media enterprises has been weakened by the general fall in economic and social activities arising out of the outbreak of the pandemic. Unfortunately, government has provided practically little support, making the media potentially vulnerable to capture by vested interests, especially as Ghana heads towards elections in December 2020." (Conclusion)
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"Both international and domestic laws recognize that extraordinary circumstances require extraordinary measures. The COVID-19 pandemic is such an extraordinary circumstance, and it requires that telecommunications companies (“telcos”) and governments take extraordinary measures to ensure that pe
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ople are not cut off from internet or phone service, often their lifeline to vital resources. To keep people safe and healthy in the context of physical distancing and lockdown measures, governments and telcos must work together to provide everyone, and especially women, girls, and others in under-represented and at-risk communities, access to an affordable, open, secure, stable, and high-speed internet. As COVID-19 continues to spread, governments and telcos around the world are taking a variety of approaches to internet connectivity, some beneficial and some harmful to human rights and public health. Below, we discuss some of these approaches and provide recommendations to help decision-makers increase connectivity and save lives." (Executive summary)
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"Though this toolkit explores COVID-19 as a focus topic, the methodology of remote outreaches and campaigns should be used in all the themes you report on in your radio shows; themes such as climate change, sexual and reproductive health, education, migration, violence and community safety, and othe
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rs. This process requires identifying the issues you want to tackle beyond the airwaves, considering how big an impact you’d like to make, who you would like to reach, and the steps it will take to get there while adhering to COVID-19 safety measures." (Introduction)
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"Using interactive radio dialogues, AVF aims to contribute towards the achievement of World Vision Kenya’s (WVK) Emergency Response in Kitui and Makueni counties project (July-December 2020). More specifically, Africa’s Voices deployed its interactive radio methodology to achieve the following o
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bjectives: 1. At the beginning of the project, gather information on Knowledge Attitude and Practices among Community members in Kitui and Makueni Counties on COVID- 19; 2. At the end of the Project, gather information on Knowledge Attitude and Practices among Community members in Kitui and Makueni Counties on COVID 19 to compare with initial information gathered at the beginning of the project; 3. Participate in the evaluation of the project effectiveness at the end of the six-month project intervention as may be established by WVK. This report presents the findings from the first two phases of this project, captured under Objective 1 above." (Introduction, page 6)
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"La Children’s Radio Foundation (CRF) forme actuellement des jeunes reporters dans 68 stations de radio à travers six pays Africains (La République Démocratique du Congo, le Libéria, la Côte d’Ivoire, l’Afrique du Sud, la Tanzanie et la Zambie) à produire des émissions de radio hebdomad
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aires et des activités de sensibilisation mensuelles [...] Ce manuel a trois objectifs principaux : 1. Mettre le COVID-19 au centre de vos préoccupations; 2. Vous informer sur la production et la diffusion de reportages à distance et leur fonctionnement; 3. Vous aider à inciter d’autres jeunes et adultes de votre communauté à être passionnés et ouverts afin de partager leurs temoignages et experiences sur le COVID-19." (Objectifs)
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