"The overarching themes identified from the national information ecosystem analysis findings: Lack of basic infrastructure such as electricity cuts and poor/non-existent internet coverage, is a major barrier to accessing information; Pusat Internet 1Malaysia is highly in demand in rural communities;
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TV is the most trusted source of information across all locations and age groups despite digital media growth; Locally relevant news on health and community/land rights issues are the most needed information; High distrust in political news/information and politicians; Fake news is a major problem across all media and communication platforms; Influencers such as politicians, religious leaders and village chiefs affect the effectiveness in providing information to the public; Self-determination and empowerment of communities can be achieved by using hyper-local news outlets/mediums." (Executive summary, page 5)
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"This Information Ecosystem Assessment (IEA) aims to study the information environment in the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) of the Philippines during the COVID-19 pandemic in 2020. Its main objective is to explore the dynamics of information in the region. The first section
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of the report discusses the media landscape in BARMM and its implication on the supply of information in the region during the pandemic. The second section covers the information demands and experiences of communities, particularly those from vulnerable groups such as internally displaced persons (IDP) and remote populations. It also tackles the access to as well as the use and influence of information, along with identifying its trusted sources for the locals. The third section explains the dynamics between the information supply and demand from the community along with their effects on trust, influence, and behaviors. The fourth section outlines the humanitarian response to COVID-19 and the challenges faced by different organizations in their efforts to inform the public at large." (Executive summary)
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"A global COVID-19 vaccine rollout must be coupled with funding and strategies to support trusted local media worldwide. The experience of communities in countries across the world demonstrates an urgent need to support groups at the local level if misinformation and mistrust is to be tackled effect
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ively." (Summary)
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"The subject of religion and the behaviour of religious actors in the COVID-19 crisis appear at first glance to constitute either just marginal issues or factors which tend to be negative. On the other hand, there is far less public discussion on the key role played by religious communities as civil
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society partners of governments or the WHO, as agencies providing charitable and pastoral assistance, and as a resource for hope and contingency management so as to successfully cope with the pandemic. This study analyses the ambivalent role of actors in the COVID-19 pandemic within the framework of a theory-based empirical analysis, presents the most important developments, learning effects and problem areas yet to be addressed and finally, based on this, draws up policy recommendations for action." (Summary, page 6)
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"BBC Media Action is helping to reduce the transmission of the coronavirus in Somalia by using a media campaign ‘hello hope: bye bye COVID’ to encourage uptake of preventative behaviours. Informed by research we are challenging attitudes and beliefs around coronavirus transmission and encouragin
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g behaviour change through presenting preventative behaviours as: Being a responsible member of your community; showing you care and respect others; the right thing to do as a Somali. The campaign features: Ten audio PSAs broadcast on national and local radio featuring a witty character called Captain Suleiman, a radio disc jockey who encourages uptake of preventative behaviours while responding to listeners troubles in an ‘agony aunt’ style format. Eight stand-alone video PSAs distributed on TV and social media, produced in a variety of styles and featuring different characters including a caring grandson, a poet, an imam and a visually challenged TV anchor [...] PSAs have reached approximately 4.8 million adults (57% of the Somali adult population), 46% directly and 11% indirectly (see more information on the following pages). Audiences reported that the PSAs had improved their knowledge around COVID-19 preventative measures, with 65% of the PSAs audience reported to have learned ‘a lot’ after watching/ listening to the PSAs. 58% reported to have learned something about ‘handwashing/ hands hygiene’, and 44% reported to have learned something about the importance of wearing a mask. 61% of the audience reported to have discussed the PSAs with other people. This is also a very positive outcome, since discussion within the family/ community is a key driver of behaviour change." (Page 1)
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"Radio shows which invite audience participation via short message service (SMS)—interactive radio–SMS—can be designed as a mixed methods approach for applied social research during COVID-19 and other crises in low and middle income countries. In the aftermath of a cholera outbreak in Somalia,
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we illustrate how this method provides social insights that would have been missed if a purely qualitative or quantitative approach were used. We then examine the strengths and limitations associated with interactive radio–SMS through an evaluation using a multimethod comparison. Our research contributes an application of a mixed methods approach which addresses a specific challenge raised by COVID-19, namely utilizing media and digital technologies for social research in low and middle income countries." (Abstract)
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"In 2020 Internews launched the Rooted in Trust project to counter rumors and misinformation about COVID-19. They commissioned Translators without Borders (TWB) to map community radio stations and investigate the language and translation challenges community radio broadcasters face when relaying off
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icial COVID-19 risk communication to their audience. To better understand these challenges, TWB conducted a survey and interviews with 65 community radio broadcasters, representing a quarter of all community radio stations across Afghanistan. Based on our survey, we mapped community radio stations and the reach of each radio signal to estimate overall radio coverage across the country. Where possible, we triangulated our findings with data from Internews’ Information Ecosystem Assessment in Kabul, Kandahar, and Herat. Community radio stations remain an important source of information, especially for rural populations, less literate individuals, and in remote provinces. During public health emergencies, broadcasters can turn into health communicators and support the relay of risk communication, but they face several challenges.
• Radio signals don’t cover all provinces: Based on the radio signals we were able to map, radio coverage doesn’t reach people equally across the country. Speakers of marginalized languages have especially limited access to radio broadcasts. Relative to population density, speakers of Turkmeni, Brahui, Balochi, and Uzbeki have especially limited access to radio broadcasts.
• Few broadcasts are in languages other than Dari and Pashto: Dari and Pashto are the main broadcasting languages, but not everyone understands them. Broadcasts in other languages are largely limited to adverts, short audio clips, and sporadic language mixing in talk shows and call-in shows. Dedicated programs providing in-depth information in another language are rare.
• Language barriers reduce the quality and timeliness of broadcasts: Community radio stations lack resources and translation capacity to broadcast in languages other than Dari or Pashto. As a result, some important information is delayed, and some is never broadcast at all. The quality and level of detail of broadcasts in other languages is also reduced.
• Broadcasters face difficulties accessing available information: Most community radio stations have limited access to the internet and experience electricity failures. This makes accessing and validating available information on COVID 19 extremely difficult. Also, background information is often passed to broadcasters in English, but with limited internet access this information can’t readily be translated.
• Information needs to be provided in plain language: Broadcasters don’t relay information that uses complicated language or technical and medical terms. New terms and complex new information around medical issues need to be rewritten and presented in plain language for a general audience. Yet community radio stations often can’t provide plain-language editing, so don’t relay more complex information." (Overview, page 1)
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"Journalists play a critical role in the dissemination of health information to the public. This chapter explores the challenges created by COVID-19 for journalists in Pakistan. It also examines how the pandemic has shed light on the disparities and safety risks in the Pakistani journalism and expos
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ed fault lines in journalism practices in the country. The authors randomly selected 50 profiles of journalists from the Khyber Pakhtunkhwa province of Pakistan and analyzed the publicly available posts they created or shared on their profiles (n= 823). They found that the journalists were mainly concerned about their own well-being and the well-being of their families. They received threats for covering COVID-19 related stories. They were not trained enough to cover a health crisis like COVID-19, and therefore, a majority of the journalists did not follow standard operating procedures outlined by the Government of Pakistan. They suggest that the Government of Pakistan view these journalists as essential workers and frame precautions from healthcare organizations." (Abstract)
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"Conspiracy theories about COVID-19 and the subsequent development and rollout of COVID-19 vaccines are rampant across Arabic-language Facebook pages and groups. They are also linked to a larger network of anti-vaccination websites, Twitter accounts and YouTube channels across the web. Researchers f
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rom the Institute for Strategic Dialogue (ISD) responsible for monitoring, tracking and analyzing COVID-19 misinformation on Facebook found connections to dominant COVID-19 vaccine misinformation narratives and influencers in the West, as well as region-specific tropes that are tied to the Middle East and North Africa’s geo-politics, and, in some instances, religious discourse on the apocalypse." (Executive summary)
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"Internews focuses primarily on the information ecosystem for Syrian refugees residing in Lebanon to acknowledge and unpack the unique experiences for Syrians at a time when information is heavily impacted by Lebanon’s various compounding crises. The ecosystem for Syrians is assessed here as an ec
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osystem within Lebanon’s larger information environment which largely caters to Lebanese communities." (https://internews.org)
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"BBC Media Action is helping to reduce the transmission of the coronavirus in Afghanistan by using a media campaign to encourage uptake of preventive behaviours. Informed by research the project’s media outputs aim to help reduce the transmission of the coronavirus by encouraging take up of the fo
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llowing behaviours: Handwashing with soap and water more frequently; Disinfecting high touch surfaces; Catching coughs and sneezes; Maintaining a physical distance from people that you don’t live with. The campaign features: Seventeen (17) video and 18 audio PSAs distributed on TV, social media and radio featuring a little girl and her family who urges everyone to follow preventive behaviours to reduce the chance of getting the Coronavirus and escape the fate of losing loved ones, like she had, losing her father. Six different PSAs produced in Dari, Pashto and Uzbek languages, and distributed across national and local radio and TV stations as well as on Facebook. Forty (40) five minute episodes of a fast fiction radio drama targeting the nomadic Kuchi population were also produced and distributed on radio, interactive voice response (IVR) and Facebook.
Impact: A Reach and Engagement survey was conducted in February and March 2021 of a nationally representative sample with 2,729 men and women aged 18 years and above, from settled urban and rural areas of 16 provinces of all eight geographic regions. In addition, 273 interviews were conducted with Kuchis (nomads). The survey’s primary goals were to gauge how successful the PSAs were in terms of reaching their intended targets and what the impact of the PSAs were, in terms of audiences’ knowledge and take up of preventative measures. The survey has shown that approximately 7.6 million have listened to or watched at least one of the PSAs or drama episodes (46% of the Afghanistan’s adult population). About three quarters of the audience (74%) reported to have discussed the PSAs with other people." (Page 1)
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"1. Los proveedores de información no han atendido suficientemente las necesidades de los refugiados y migrantes en la región, especialmente aquellos en situaciones más vulnerables como los refugiados y migrantes LGBTQI+ y aquellos con estatus migratorio irregular. Los líderes comunitarios para
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las asociaciones venezolanas no se han involucrado directamente en la reproducción del contenido de los medios, pero juegan un papel importante en la producción y distribución de información para las comunidades. 2. Los periodistas y las plataformas de medios carecen de información específica sobre los derechos de los refugiados y migrantes, con brechas de información sobre el estatus migratorio y los derechos legales. Asimismo, la falta de financiamiento de las plataformas y organizaciones de medios resulta en el retraso de la difusión de información y no asegura que la comunidad tenga acceso oportuno a información legal importante [...]" (Conclusiones claves, página 3)
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"This report briefly examines the phenomenon of fake news in the context of the COVID-19 pandemic in Anglophone West Africa. It specifically addresses the following areas: fake news trends; how the phenomenon has impacted the work of the media and the fight against the pandemic; measures taken so fa
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r (by government, media, development partners, others) to address the spread of the phenomenon; and recommendations on the way forward." (Page 1)
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"Disinformation and misinformation about COVID-19 is quickly and widely disseminated across the Internet, reaching and potentially influencing many people. This policy brief derives four key actions that governments and platforms can take to counter COVID-19 disinformation on platforms, namely: 1) s
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upporting a multiplicity of independent fact-checking organisations; 2) ensuring human moderators are in place to complement technological solutions; 3) voluntarily issuing transparency reports about COVID-19 disinformation; and 4) improving users’ media, digital and health literacy skills." (Page 1)
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"The pack provides easy access to various types of resources (tools, reports, toolkits, journal articles, etc.) that can support the development of tactics and plans to counter misinformation. The pack also provides a summary of what the research indicates as potential solutions to tackle misinforma
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tion." (About tis resource pack)
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