"Controversy Mapping is the first book to introduce readers to the observation and representation of contested issues on digital media. Drawing on actor-network theory and digital methods, Venturini and Munk outline the conceptual underpinnings and the many tools and techniques of controversy mappin
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g. They review its history in science and technology studies, discuss its methodological potential, and unfold its political implications. Through a range of cases and examples, they demonstrate how to chart actors and issues using digital fieldwork and computational techniques." (Back cover)
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"DW Akademie initiated a human-centered design (HCD) process as a starting point for a media development project in Ethiopia. The aim was to develop a better understanding and assess the current situation regarding misinformation and disinformation. The process with journalists and media experts fro
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m Ethiopia was conducted between October 2019 and February 2020 in Addis Ababa in order to find an accepted and feasible way to support fact-checking in Ethiopia. This case study shows the process of gaining insights into the “context of use” for fact-checkers and the main results of the ideation on fact-checking initiatives within the very diverse Ethiopian context." (Page 7)
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"Despite the positive impact of the constitutional reform of 2013 and other previous or related regulations, media policy in Mexico is still faced with numerous challenges. Many objectives of the 2013 reform, in fact, could not be achieved because of a series of secondary laws that have been adopted
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in the meantime. Controversial cases remain unresolved. The Mexican media system thus remains one of the most concentrated in the world. Therefore, more comprehensive economic competition measures and policies are needed (for instance, asymmetric policies by service and not by sector). On the other hand, as the goals of the governments in the media have not been achieved, the digital divide remains wide, which means that vast swathes of the Mexican population do not fully enjoy the benefits of digitization. Part of the reason is that post-reform investments were below expectations, at much lower levels than in other countries (except for a recent investment in a 5G network). Public media remain financially vulnerable as authorities have discretionary power in approving their budget and exert significant influence in their editorial coverage. Moreover, public media remain reluctant to be held accountable." (Conclusion)
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"Nonprofit scholars have long considered stakeholder targeting communication (STC), an important mechanism of organizational accountability to meet stakeholders’ diverse interests and needs. However, research has yet to systematically examine the antecedents and outcomes of organizations’ STC to
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advance a more comprehensive understanding of how organizations manage accountability demands in the digital era. To address this gap, this study proposes a conceptual framework to explain how organizations’ STC on social media (SM) is shaped by STC via non-SM channels and their external communication capacity and the resulting STC outcomes in the SM domain. Survey data from 156 humanitarian relief and development organizations on four continents showed that using non-SM channels to engage various groups of stakeholders helped build organizations’ external communication capacity, which in turn helped improve their engagement in STC on SM. STC on SM further contributed to organizations’ success in information dissemination, community building, and action mobilization outcomes on SM." (Abstract)
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"Ideologies play a fundamental role in the emergence, escalation and resolution of conflict by underpinning divergent narratives and worldviews. These ideologies are often developed and sustained through a combination of interrelated and deeply-held core beliefs, values and emotions which have been
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acquired over the course of a lifetime and become reinforced through several cognitive processes and biases. Thus, it can be very difficult to alter or change ideologies once they have been formed. Yet, despite their central importance to conflict resolution, practitioners still need the proper tools to adequately visualise these complex ideologies in individuals and/or groups. Practitioners also have very few examples of ways to work with these divergent ideologies as part of a larger peacebuilding process. This policy brief presents a technique for visualising ideologies using a new software tool called Valence that enables technology-assisted Cognitive Affective Mapping (CAM). It then offers lessons from a recent online conflict resolution exercise in which multiple stakeholders used this tool in an ongoing water conflict in Canada via a series of facilitated Zoom sessions held in 2020." (Abstract)
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"The framework for selecting appropriate methods of stakeholder engagement is presented here as five steps that can help people who are commissioning or conducting research or evaluations to orient themselves to their context, research purposes and, ultimately, options for stakeholder engagement. Th
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e first steps include understanding the value of generalisable evidence (Step 1) and localised evidence (Step 2) for informing decisions. Step 3 recognises the socio-political implications of these different ways of thinking. Step 4 helps researchers identify a starting point by utilising a matrix that signposts various tools and methods. Choosing a starting point depends largely on the following: whether the research findings are for local or general application: Does the knowledge need to be generalisable to many different settings, or is knowledge to suit the local setting sufficient? And: How much clarity and consensus is assumed about what is known when starting out: Is prior knowledge that a study will build on clear and widely agreed before the work begins? Step 5 considers which stakeholders to engage with, and how, when planning and conducting research, depending on the circumstances." (Page 3)
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"Positive Deviance (PD) is based on the observation that in every community or organization, there are a few individuals who achieve significantly better outcomes than their peers, despite having similar challenges and resources. These individuals are referred to as positive deviants, and adopting t
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heir solutions is what is referred to as the PD approach. The method described in this handbook follows the same logic as the PD approach but uses pre-existing, non-traditional data sources instead of — or in conjunction with — traditional data sources. Non-traditional data in this context broadly refers to data that is digitally captured (e.g. mobile phone records and financial data), mediated (e.g. social media and online data), or observed (e.g. satellite imagery). The integration of such data to complement traditional data sources generally used in PD is what we refer to as Data Powered Positive Deviance (DPPD)." (Page 7)
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"This framework lays out the multiple elements needed to successfully build and assess the performance of a national Communications and Community Engagement (CCE) Platform. These Platforms enable a broad range of government and disaster response organisations to implement coordinated communication a
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nd engagement strategies based on the belief that “information saves lives during a crisis." (Page 1)
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"Diana Ingenhoff und Alexander Buhmann führen in den aktuellen Forschungs- und Wissensstand zu Public Diplomacy und insbesondere zu Landesimages ein. Sie reflektieren dabei Fragen der Messung, Entstehung und Gestaltung von Landesimages und geben Antworten auf die folgenden Leitfragen: Welche Aspekt
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e/Dimensionen eines Landes sind wichtig für sein Image und wie entsteht es? Welches sind die für die Imagebildung wirksamen Kanäle? Welche Handlungsrelevanz und Wirksamkeit hat das Landesimage? Wie lässt sich die Wirksamkeit von Public Diplomacy und Landeskommunikation messen und evaluieren? Das Buch dokumentiert und diskutiert die facettenreiche Literatur zu Landesimages und Public Diplomacy. Es enthält zahlreiche Abbildungen, ein Glossar und ein Register und fördert damit den Dialog zwischen Forschung und Praxis." (Verlagsbeschreibung)
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"Engagement of key stakeholder groups in operations financed by the Asian Development Bank (ADB) promotes good governance, transparency, innovation, responsiveness, and development effectiveness. Effective engagement of stakeholder groups, including civil society, project beneficiaries, and project-
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affected people, requires the understanding and effective use of participatory tools throughout the project cycle. However, while one participatory tool may work well in one context, it may not be appropriate in another. This series of explainers provides a range of tools from which practitioners can pick and choose, according to different phases of the ADB project cycle, context, and available time/resources. Some tools may be specific to particular phases in the ADB project cycle, such as monitoring and evaluation tools, while others may be used throughout the project cycle, such as participatory assessment tools." (Stakeholder analysis, page 16)
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"The Palgrave Handbook of Methods for Media Policy Research covers the craft that is and the methods used in media and communication policy research. It discusses the steps involved in conducting research, from deciding on a topic to writing a report and everything in between and, furthermore, deals
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with a wide variety of qualitative and quantitative methods of data collection and analysis. The handbook invites researchers to rediscover trusted methods such as document analysis, elite interviews and comparisons, as well as to familiarize themselves with newer methods like experiments, big data and network analysis. For each method, the handbook provides a practical step-by-step guide and case studies that help readers in using that method in their own research. The methods discussed are useful for all areas of media and communication policy research, for research concerning the governance of both mass media and online platforms, and for policy issues around the globe." (Publisher description)
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"Evaluation Practice for Collaborative Growth highlights the approaches, tools, and techniques that are most useful for evaluating educational and social service programs. This book walks the reader through a process of creating answerable evaluations questions, designing evaluation studies to answe
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r those questions, and analyzing, interpreting, and reporting the evaluation's findings so they are useful and meaningful for key stakeholders. The text concludes with a devoted to the shifting landscape of evaluation practice as it faces complex systems and issues that are shaped by society. Additionally, the author provides a list of knowledge and skills needed to adapt to a changing landscape and encourages organizations to use evaluation as a mechanism for learning and adapting to change. Her orientation toward community-based approaches and social justice prevail throughout the book's content and align well with a reader's desire to be inclusive and accountable in programing efforts. Nonprofit leaders, social science professionals, and students will find this book helpful for understanding basic program evaluation concepts, methods, and strategies." (Publisher description)
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"From pioneering leaders in the field, this is the first book to provide a solid foundation for three major stakeholder involvement approaches: collaborative, participatory, and empowerment evaluation. Highlighting differences among the approaches, the authors focus on the role of the evaluator, who
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may be in charge of the evaluation, share control, or serve as a "critical friend," leaving stakeholders in control. Practitioners are guided to select and implement the most appropriate framework for the purpose and scope of a given evaluation and the needs of community members and funders. For each approach, a chapter on essential features is followed by two chapters presenting actual sample evaluations--for example, early childhood and community health initiatives, an aquarium, a project with Google, and more. The concluding chapter discusses similarities and circumstances in which the approaches can be combined." (Publisher description)
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"At the W.K. Kellogg Foundation, we believe that evaluation is an effective management tool to both inform strategy development and track the progress and impact of strategy implementation. We have long been committed to supporting our grantees’ ability to derive and share lessons learned from the
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ir work. To that end, the foundation published the first Evaluation Handbook (The Kellogg Foundation, 1998) almost two decades ago to guide evaluation for our grantees. Since that time, as the discipline of evaluation grew and expanded, the demand for evaluation has risen. More and more nonprofit leaders and practitioners strive to design evidence-based programs, and more and more funders require their grantees to provide evidence to demonstrate the success of their funded work. The democratization of evaluation makes it necessary that evaluation is both rigorous and practical. How to achieve the balance motivated us to update the handbook. Over the years, the foundation has learned a lot from our grantees about the challenges of evaluation. This handbook is our continuous effort to demystify evaluation and facilitate its use, for the foundation’s grantees and for all organizations committed to learning and strengthening their work. It is designed for people who have little to no exposure to formal evaluation training and provides a starting point for them as they consider evaluating their work. It is intended to help them become more informed consumers of evaluation. Evaluations can be simple or extensive depending on the scope and complexity of the work being evaluated. The scope of the evaluation could potentially include a single program, a multi-site initiative, or a multifaceted strategy aimed at systems and community change. Regardless of the complexity of the effort, the basics for evaluating it remain the same and this handbook was written to impart information about these basics." (Foreword)
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"The research in these pages covers the theory around multistakeholder participation in Internet governance through a review of relevant literature. It also analyses case studies from Kenya to Brazil, South Korea, and the Internet Governance Forum (IGF), which illustrate how multistakeholder approac
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hes to Internet governance are applied in practice in diverse places and on different issues. In two of these cases, the outcome had legal repercussions that advanced the role of the Internet in terms of respect for rights; in the other two, the impact was positive for wider norms and processes." (Foreword, page 6)
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"Given the distributed and open nature of the Internet, it is reasonable to assume that a distributed and open approach to governance may prove most effective. The multistakeholder efforts examined in this paper have sought to respond to this reality by creating institutions and processes that aim t
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o be more inclusive, participatory and transparent. However, one of the main challenges they have confronted is a lack of systematic analysis or evidence regarding what works, and what doesn’t. Despite over two decades of efforts to develop a new model of governance—despite all the models that have been tried, with varying degrees of success—the field of Internet Governance lacks an evidentiary basis upon which it could continue to innovate." (Conclusion)
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"Social or not, we contend that there is substantially more room for commercial practices and enterprises in the independent news space than has generally been recognized. A primary goal of this book is to show journalists and entrepreneurs how they may occupy that space through stakeholder-driven m
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edia. First, in Chapters One and Two we will set out key components of business models. From that base we will distinguish stakeholder-driven media (SDM) from mainstream media (MSM), in particular where their value propositions are concerned. We will then explore current variations on these principles in SDM. At the end of the book we will return to this theme, through outlining SDM enterprises that may soon emerge. Our predictive track record is not perfect, but it’s not bad; in 2010 we predicted that media focused on fact-checking would become a growth sector, and in 2016 there are well over 100 of them around the world. Replace: Fact-checking played a key role in the 2016 U.S. election, too. We also believe that stakeholder-driven media are changing the strategies by which “impact” is achieved in journalism; this is the subject of Chapter Three. The landmark research of David L. Protess and his colleagues showed that investigative journalism achieves reforms most often through a sustained effort involving a coalition of social and institutional forces, and rarely from a single “mobilizing” article or series in any media. Put another way, the broader story – how events play out over time – trumps the scoop; the last word beats the first word. That finding directly inspired our own research into how SDM achieve reform, and sensitized us to why MSM may not always be the ideal vehicle for journalism that seeks to change the world: In practice, MSM rarely stick around for the broader story. Likewise, non-profit investigative journalism centers – who, as we noted, typically rely on MSM to publish their stories – rarely follow their blockbuster stories across the years required to achieve reform or relief for victims. This is considered advocacy, not objective or even credible reporting. In contrast, stakeholder-driven media consider advocacy part of their mission. They exist, precisely, to defend the interests of a community of practice or interest, to help carry through its agenda. That may not make them credible to MSM, but it certainly makes them credible to their users. SDM do not go on to the next story and forget the preceding one. They pursue a story so long as it matters to their stakeholders – their community. They are thus capable of achieving results over time that MSM rarely attain. For that reason, serious journalists are well advised to see how they may collaborate with SDM as well as MSM. Because of stakeholder-driven media, the notion that the attention of MSM is required to set reform agendas is no longer as true as it was when sociologist Michael Lipsky famously described how activists use news media to dramatize their demonstrations and embarrass authorities into action.3 We have studied numerous cases in which SDM, not MSM, determined the outcome. We have seen that the MSM have lost a surprising share of their previous agenda-setting influence, and SDM have gained it. We will show you how, and we will show you how you can capture and wield that influence yourself. We hope you will do it for the benefit of your own community, as well as the rest of the world." (Page 9-10)
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"This article is interested in the extent to which various social actors in the Durban network society, such as civil society, corporations and the state, shape public information and perception in their own interests regarding environmental discourse. Empirical evidence presents viewpoints from key
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social actors and a local case study. The article compares the urban regional and case study analyses, and highlights the complex relationship between various social actors and the numerous avenues used to shape public information and perception. While corporations causing pollution mainly serve as barriers to civil society using the media effectively to highlight environmental injustices (e.g. through corporate media sponsorships, media intimidation), this is further complicated by limitations within civil society and media outlets to influence media discourse (e.g. limited financial/human resources, individualized leadership, media remuneration issues). Alongside these limitations, and the power of government and corporations, the influence of media discourse and perceptions regarding industrial risks are also dependent upon successful horizontal and vertical networking between civil society actors." (Abstract)
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