"In July 2018, the government of Uganda implemented a tax on individual users of social media platforms. In the first three months following the introduction of the tax in the country, internet penetration dropped from 47 percent to 35 percent. Given that a significant amount of news circulation now
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happens via social media and messaging apps, how might this new tax impact the news media ecosystem? The negative effects on news media are less direct and arguably more pernicious than might be expected. Journalists noted a significant decline in the level of engagement with readers and sources via social media platforms. Traffic to new sites has been only minimally impacted, indicating that sites were not reliant on social media to begin with and/or that many individuals have turned to VPNs to avoid the tax." (Key findings)
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"This is a timely and much-needed collection that fills an important gap in the literature. It offers excellent conceptual tools and a selection of case studies that provide a useful map of the digital divide across the African continent and between Africa and the rest of the world. I especially app
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reciate the editors’ efforts to address African issues on their own terms and to problematize interpretive paradigms from the global north. It is a book that many will look forward to reading." (Pier Paolo Frassinelli, Professor, School of Communication, University of Johannesburg, South Africa)
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"Despite the efforts of the news industry, we find only a small increase in the numbers paying for any online news – whether by subscription, membership, or donation. Growth is limited to a handful of countries mainly in the Nordic region (Norway 34%, Sweden 27%) while the number paying in the US
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(16%) remains stable after a big jump in 2017. • Even in countries with higher levels of payment, the vast majority only have ONE online subscription – suggesting that ‘winner takes all’ dynamics are likely to be important. One encouraging development though is that most payments are now ‘ongoing’, rather than one-offs. In some countries, subscription fatigue may also be setting in, with the majority preferring to spend their limited budget on entertainment (Netflix/Spotify) rather than news. With many seeing news as a ‘chore’, publishers may struggle to substantially increase the market for high-priced ‘single title’ subscriptions. As more publishers launch pay models, over two-thirds (70%) of our sample in Norway and half (50%) in the United States now come across one or more barriers each week when trying to read online news. In many countries, people are spending less time with Facebook and more time with WhatsApp and Instagram than this time last year. Few users are abandoning Facebook entirely, though, and it remains by far the most important social network for news. Social communication around news is becoming more private as messaging apps continue to grow everywhere. WhatsApp has become a primary network for discussing and sharing news in non-Western countries like Brazil (53%) Malaysia (50%), and South Africa (49%). People in these countries are also far more likely than in the West to be part of large WhatsApp groups with people they don’t know – a trend that reflects how messaging applications can be used to easily share information at scale, potentially encouraging the spread of misinformation. Public and private Facebook Groups discussing news and politics have become popular in Turkey (29%) and Brazil (22%) but are much less used in Western countries such as Canada (7%) or Australia (7%). Concern about misinformation and disinformation remains high despite efforts by platforms and publishers to build public confidence. In Brazil 85% agree with a statement that they are worried about what is real and fake on the internet." (Summary, page 9)
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"Part 1 approaches social media analytics from the point of view of media outlets’ most frequent needs. When you set out to analyze your social media activities, it can be hard to know where to start. The first part of the guide helps you to quickly find the answers you need, without having to go
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through the whole document. In part 2, we will look at some of the basics of social media analysis. We’ll explore what different social media metrics mean and which are the most important. Part 3 looks briefly at the resources you should have in place to effectively analyze your online communication. Part 4 is the main part of the guide. In this section, we are looking at Facebook, Twitter, YouTube and WhatsApp and will show you how to use free analytics tools to find out more about your communication and your audience [...] Part 5 introduces you to reporting, i.e. how you can best present your analyses to managers or advertisers. Part 6 provides guidance for trainers who want to use this guide in workshops or training. Last but not least, part 7 contains a comprehensive glossary that explains the most important technical terms related to social media analysis." (Introduction, page 6)
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"Ocho de cada diez personas en Lima tienen por lo menos una cuenta en una red social." (Página 1)
"This report is the seventh in an annual series of publications showcasing the latest developments, trends and research in social media usage across the Middle East and North Africa (MENA). Using a wide variety of academic, industry and media sources, this White Paper features key insights from soci
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al media's development over the previous year. Notable trends from the past year include the continued popularity of Facebook and Facebook-owned products, especially with Arab Youth, as well as increasing challenges to online freedom of expression in many parts of the region. Saudi Arabia continues to be a social media powerhouse, being one of the biggest national markets for Snapchat and YouTube in the world. Meanwhile, the rise of social media influencers has met with some pushback; from regulation in UAE, to more tragic and threatening responses in Iraq. This report explores these developments, as well as emerging questions about the rise of fake news on social media, and the role that social networks are playing in Yemen's civil war." (Publisher description)
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"The information ecosystem in DRC is fragmented and fragile. It is characterised by a great number of media outlets, however their level of professionalism is low and their vulnerability to partisan capture is high. This fragility is replicated in the online space. The Congolese population rely heav
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ily on informal sources of information such as word of mouth, interpersonal communication with family and friends. The scarcity of reliable information open avenues for the rumours and misinformation to spread. This context presents serious challenges for the promotion of good governance and accountability that requires well informed citizens. To better address those challenges, it is necessary to understand the main sources and dynamics of information flows both offline and online, and through media and non-media channels. A consortium composed of Fondation Hirondelle (FH), Demos, Harvard Humanitarian Initiative (HHI) and the Institut Congolais de Recherche en Développement et Etudes Stratégiques (ICREDES) was created in order to provide a more holistic view of the Congolese information ecosystem and to identify opportunities for entry. Due to the limited time and resources of the study, and because of the pre-existing networks and capacities of the consortium in this region, its focus is on North Kivu. To identify the voices, networks and themes that dominated this information ecosystem in this region, three levels of analysis were chosen: 1. The sources and level of information of the local populations. This analysis was provided by HHI that implemented household surveys of large samples of populations in Eastern DRC; 2. The sources of information of local journalists. This analysis was provided by FH that surveyed a network of 18 local radios in North Kivu; 3. The network and content analysis of digital and social media provided by DEMOS [...] Findings: Radio is the primary media source of information for the population of Eastern DRC (78% of the sample listens to it occasionally and 43% daily [...] The main sources of information depend on the context and the nature of the information people are seeking [...] The results highlight the lack of reliability of information sources (46% of respondents expressed a moderate to high level of confidence in local radio, and 39% for national radio) ..." (Executive summary)
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"The development of the national environment of the Internet in Brazil is strong and positive, and in line with international standards when considering the regulatory framework. However, there are enforcement problems in some areas and significant shortcomings in access and connectivity for citizen
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s. Although there has been an increase in access to the Internet for Brazilians, there are still inequalities in the conditions for use and appropriation of ICTs, which can be pointed out as one of the most critical national issues for Internet development." (Executive summary, page 17)
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"Social media has, in a few years, turned the political landscape in Ethiopia on its head not only as a means of mobilising people, but also as a means of spreading rumours, hate speech and disinformation [...] What ultimately is happening is that digital media has made a more invasive, ultimately p
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ersonalised form of marketing possible, which is changing political and commercial communication as a whole and with it the media landscape [...] A number of core problem areas for social media emanate out of the digital technology shift and the emergence of social media that stakeholders need to deal with now and in the future. Among them are: Broadening access to the internet; Regulation: publishing responsibility, freedom of speech and democracy; Consumer protection: data privacy, disclosure of platform data handling and advertising; Copyright of inventions and content; Overall media finance when advertising revenues are migrating to primarily Facebook and Google (incl Youtube); Media literacy in the light of hate speech, disinformation and a completely new range of disruptive, conniving marketing that with it carries both great opportunities and massive losses." (Introduction)
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"This 2019 report pays special attention to social media and social media influencers even as it focuses heavily on news media. As always, we look at media use by platform and content while also honing in both generally and in detail on the use of the internet. As a member of the World Internet Proj
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ect based at the USC Annenberg School for Communication, we contribute to that global survey and are the sole source of Middle East regional data." (Introduction, page 6)
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"Convergence of services usually affects the quality and price of services offered by providers. However, this has not been the case in Romania yet. People benefit from a very competitive market and enjoy fairly cheap services, but the implications of convergence on the content made available to con
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sumers are less beneficial for citizens. If three major companies start controlling both the infrastructure and the media content, the production of good quality journalism is likely to be affected and tastes and ideas could be shaped in unexpected ways. If these companies establish ties with the political elites as well and start endorsing certain ideologies, they can start having an unwarranted impact on society. Although these concerns are now hypothetical, they are grounded in practices that could be observed already for years in Romania. Social media is becoming increasingly influential as a source of information, with more than two-thirds of Romanians getting their news from Facebook, YouTube and other social media platforms. Recent debates surrounding fake news have prompted calls for regulation of the online media in a similar way broadcast activities have been regulated for decades. Civil society organizations have been critical of such initiatives, fearing that they could pave the way to the reintroduction of censorship disguised as user protection." (Page 4)
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"Que se haya establecido en primer lugar el uso de la aplicación WhatsApp nos muestra la importancia de las redes en la comunicación personal, afectiva, familiar, en el trabajo, la economía y la organización de las personas. El Facebook denota la importancia e las redes abiertas, sin embargo, ta
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mbién las características como medio de información y el grado de apertura de la población a la información global. En tercer lugar, la importancia del Google y el YouTube como plataformas de exploración de información más especializada en salud, tutoriales para actividades manuales, información agropecuaria, muestra nuevas formas de búsqueda y de adquisición de conocimientos y habilidades en diferentes temas de interés, sin límite. Otras formas de acceder a vincularse de manera colectiva e individual, como la información de otras organizaciones, el correo electrónico, aunque han mostrado numéricamente menos representatividad, su uso no es menos importante, ya que por una parte se trata de contenido local nacional y por otra de comunicación personalizada. Respecto a las brechas del uso del Internet frente al nivel de educación alcanzado, estas pueden ser disminuidas gracias a las herramientas, como el uso de mensajes de voz, por lo que llamamos a los jóvenes a darse la tarea de encontrar la manera de transferir estos conocimientos a las personas con mayores dificultades. De manera que se independicen para atender sus propias necesidades de comunicación. Al mismo tiempo que el estudio ha encontrado relaciones de solidaridad entre familiares y vecinos, que llevan más allá del uso individual de estos medios, por lo que alentamos a mantener estos mecanismos de colaboración. La radio y la televisión son todavía importantes medios de información, sin embargo, la tendencia en la propia comunidad Macharetí muestra que puede ser complementario al uso del internet, lo que en los próximos años ayudaría a disminuir la brecha generacional entre los distintos medios de difusión y comunicación." (Conclusiones, página 79-80)
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"How is society being reshaped by the continued diffusion and increasing centrality of the Internet in everyday life and work? Society and the Internet provides key readings for students, scholars, and anyone with a serious interest in understanding the interactions of the Internet and society. Spaw
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ned from a series of lectures at the University of Oxford, this multidisciplinary set of theoretically and empirically anchored chapters address the big questions about perhaps the most significant technological transformation of the 21st century. The authors employ a diversity of data, methods, and approaches to address these questions in creative ways. Internet research needs to keep learning from the past, ground itself in a diversity of disciplinary perspectives, and continue to look to the future. In doing so, Internet Studies can address core questions about equality, voice, knowledge, participation, and power; and provide a better understanding of what the ever-changing configurations of technology and society mean not only for everyday life, but also for major developments in the politics, economic, and cultural development of societies across the world. Understanding the role of the Internet in society is critical to addressing the major issues of policy and practice, from the nature of democracy and freedom of expression to how we learn, work and play in everyday life." (Publisher description)
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"The Next Billion Users reveals that many assumptions about internet use in developing countries are wrong. After immersing herself in factory towns, slums, townships, and favelas, Payal Arora assesses real patterns of internet usage in India, China, South Africa, Brazil, and the Middle East. She fi
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nds Himalayan teens growing closer by sharing a single computer with common passwords and profiles. In China's gaming factories, the line between work and leisure disappears. In Riyadh, a group of young women organize a YouTube fashion show. Why do citizens of states with strict surveillance policies appear to care so little about their digital privacy? Why do Brazilians eschew geo-tagging on social media? What drives young Indians to friend "foreign" strangers on Facebook and give "missed calls" to people? The Next Billion Users answers these questions and many more. Through extensive fieldwork, Arora demonstrates that the global poor are far from virtuous utilitarians who mainly go online to study, find jobs, and obtain health information. She reveals habits of use bound to intrigue everyone from casual internet users to developers of global digital platforms to organizations seeking to reach the next billion internet users." (Publisher description)
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"In this report, GlobalWebIndex offers a unique perspective on day-to-day media consumption behaviors by age and across 41 markets – analyzing how much time people are spending online, tracking the types of media they are consuming and assessing the share of time spent on digital versus traditiona
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l forms of television and print press." (Introduction)
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