"Artificial intelligence (AI) is reshaping the way we address complex societal challenges, offering new possibilities in areas such as healthcare, climate resilience, education, and digital inclusion. The Innovate for Impact project was launched in 2024 to identify, support, and showcase practical A
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I solutions that bring tangible benefits to people and communities. A key part of the initiative involves the sharing of use cases, impactful AI applications and global lessons and expertise from around the world. In 2025, building on the success of its first edition, the project expanded its scope through an open call for AI use cases and AI Scholars. We received 234 use case submissions from 32 countries, out of which 160 were selected for inclusion in this interim report. These use cases span eleven key domains and reflect both the diversity of global innovation, regional solutions with lessons learnt and the practical ways in which AI is being applied to solve real-world problems." (Foreword)
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"The HIV/AIDS pandemic is a global issue that has unequally affected several countries. Due to the complexity of this condition and the human drama it represents to those most affected by it, several fields have contributed to solving or at least alleviating this situation, and the information syste
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ms (IS) field has not been absent from these efforts. With the importance of antiretroviral therapy (ART) as a starting point, several initiatives in the IS field have focused on ways to improve the adherence and effectiveness of this therapy: mobile phone reminders (for pill intake and appointments), and mobile interfaces between patients and health workers are popular contributions. However, many of these solutions have been difficult to implement or deploy in some countries in the Global South, which are among the most affected by this pandemic. This paper presents one such case. Using a case-study approach with an extreme-case selection technique, the paper studies an m-health system for HIV patients in the Kalangala region of Uganda. Using Heeks' design—reality gap model for data analysis, the paper shows that the rich interaction between social context and technology should be considered a central concern when designing or deploying such systems." (Abstract)
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"Wie kann Theologie zu Technik und KI beitragen? Der Technikdiskurs ist aufgeladen mit religiösen Motiven, und Technologien wie Roboter fordern die Theologie, z. B. das Menschenbild, die Ethik und die religiöse Praxis, neu heraus. Der Sammelband erforscht aus theologischer Perspektive die drängen
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den Themen unserer Zeit. Dazu begibt sich die Theologie in Dialog mit den Technikwissenschaften. Untersucht werden die Veränderungen des Menschenbildes durch Roboter, Religiöse Roboter, Optimierung des Körpers, medizinische Technologien, Autoregulative Waffensysteme und wie die Theologie durch die Technologisierung transformiert wird." (Verlagsbeschreibung)
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"Mixed Methods Perspectives on Communication and Social Media Research addresses the need for a discipline-cum-methodology-tailored book that navigates the current research spectrum of communication and social media ("CommSocMed"). It examines contemporary and relevant issues that intertwine the exp
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ansive spheres of CommSocMed. Authored by professionals with extensive academic and in-depth research and industry experience, the book highlights research-based themes that mirror qualitative and quantitative methodologies vis-à-vis socio-cultural, political, educational, and organisational issues and challenges. The first two sections present the mutually interwoven disciplines of CommSocMed where research works cover a comprehensive range of designs such as narrative analysis, case study, recombinant memetics, discourse analysis, visual semiotics, ethnography, content analysis, feminist theory, descriptive-survey, descriptive-correlational, model-building/testing, experimental, and mixed methods. The third section is a concluding segment which synthesises all the scholarly contributions in this volume." (Publisher description)
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"This study sought to assess the hypothesis that age and gender are associated with the VIAMO digital platform usage in our GOAL project UNITLIFE. The study identified significant gender- and age-based differentials in the platform usage. These findings are interpreted as suggestive evidence that mo
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bile phone-based services, while they do offer good platforms to reach underserved communities, they can also generate new inequalities, between age groups and between genders as women and men do not equally access the platforms. There is a risk that certain groups will be left behind by such services. It is evident from literature and our study that barriers to mobile phone ownership and use disproportionately and negatively impact older age groups and women, who tend to belong to the groups that are most likely to be unconnected, such as those who are unemployed or have low literacy levels and are also often affected by social norms which make mobile ownership and use more difficult." (Conclusion)
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"The purpose of the current paper is to provide an overview and describe methods in this emerging field, present use cases, describe a future agenda, and raise central questions to be addressed in future digital health research for behavior change. Digital media for behavior change employs three mai
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n methods: (1) digital media interventions, (2) formative research using digital media, and (3) digital media used to conduct evaluations. We examine use cases across several content areas including healthy weight management, tobacco control, and vaccination uptake, to describe and illustrate the methods and potential impact of this emerging field of study. In the discussion, we note that digital media interventions need to explore the full range of functionality of digital devices and their near-constant role in personal self-management and day-to-day living to maximize opportunities for behavior change. Future experimental research should rigorously examine the effects of variable levels of engagement with, and frequency and intensity of exposure to, multiple forms of digital media for behavior change." (Abstract)
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"Kilkari is the largest direct-to-beneficiary mobile communication programme in the world and has reached over 10 million women and their families across 13 states in India. Our study is the first randomised controlled trial conducted to date of a beneficiary mobile communication programme at scale.
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Exposure to Kilkari was significantly associated with improvements in a few important health practices, including the use of reversible contraceptive methods, but not others, including exclusive breast feeding. Subgroup analyses highlight the differential impact among key population segments, including the poorest." (Page 2)
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"This book explores case studies across India, Kenya, Guatemala, Sri Lanka, and global, comparative settings, and asks what positive impact ICT applications (Health Information Systems, Pandemic response systems, Early Warning and Response Systems, Hospital Information System and Smartphone based Ap
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ps) can have on today’s most pressing challenges. The authors use this lens to discuss a wide range of issues facing communities around the world, including public health and pandemic management; the mitigation of ethnic violence and violence against women; the emergence of an informal economy; and the displacement of refugees. The case studies are analyzed through a wide means-process-ends framework, which is complemented with micro-level observations of people’s experience, such as empowerment, agility and trust within communities. This interplay between the macro framework and micro concepts helps us to understand how and why digital interventions can contribute to positive outcomes, and which stories of hope may inspire other development channels." (Back cover)
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"Key findings: Overcoming the digital divides between men and women and urban and rural populations requires long-term planning and resource commitments that include broad stakeholder engagement and coordination [...] The public’s appetite for online content is growing, but accessible, diverse, hi
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gh-quality educational and professional content in local languages is sorely lacking [...] High, unmet demand for digital and IT talent and a weak digital startup ecosystem are critical bottlenecks to growing Uzbekistan’s domestic IT sector and driving digital transformation across the economy [...] The COVID-19 pandemic has strengthened the Government’s commitment to digital transformation of the health sector." (Executive summary, page 12)
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"There has been exponential growth in the numbers of ‘digital development’ programmes seeking to leverage technology to solve systemic challenges. However, despite promising results and a shift from pilots to scale-ups, many have failed to realise their full potential. This paper reflects on les
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sons learnt from scaling and transitioning one of the largest mobile health programmes in the world to the Indian government. The complementary suite of services was designed by BBC Media Action to strengthen families’ reproductive, maternal, neonatal and child health behaviours. Mobile Academy was a training course to refresh frontline health workers’ (FLHWs) knowledge and improve their interpersonal communication skills. Mobile Kunji was a job aid to support FLHWs’ interactions with families. Kilkari delivered weekly audio information to families’ phones to reinforce FLHWs’ counselling. As of April 2019, when Mobile Academy and Kilkari were transitioned to the government, 206 000 FLHWs had graduated and Kilkari had reached 10 million subscribers. Lessons learnt include the following: (1) private sector business models are challenging in low-resource settings; (2) you may pilot ‘apples’ but scale ‘oranges’; (3) trade-offs are required between ideal solution design and affordability; (4) programme components should be reassessed before scaling; (5) operational viability at scale is a prerequisite for sustainability; (6) consider the true cost of open-source software; (7) taking informed consent in low-resource settings is challenging; (8) big data offer promise, but social norms and SIM change constrain use; (9) successful government engagements require significant capacity; (10) define governance structures and roadmaps up front." (Abstract)
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"Digital technology, while an important enabler of many COVID-19 mitigation measures, has also contributed to the rise of misinformation and disinformation surrounding the pandemic. The circulation of rumours, conspiracy theories, false claims and misconceptions about the novel coronavirus has had a
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pronounced impact on the world. Leveraging digital tools to facilitate access to reliable (and potentially life-saving) information and reduce exposure to misinformation and disinformation is a new skill that policy makers and communities at large need to master in the context of the events of the past two years.
Some efforts have been successful, while others have faced challenges and stalled. While the situation remains globally fluid and continues to evolve, it is possible to conclude that there is a wealth of innovative applications of ICT for infodemic management. The choice, design and implementation of any given solution or strategy need to be supported through a number of steps that should be coordinated and comprehensive in scope." (Conclusion, page 60)
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"Kilkari is one of the largest maternal mobile messaging programmes in the world. It makes weekly prerecorded calls to new and expectant mothers and their families from the fourth month of pregnancy until 1-year post partum. The programme delivers reproductive, maternal, neonatal and child health in
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formation directly to subscribers’ phones. However, little is known about the reach of Kilkari among different subgroups in the population, or the differentiated benefits of the programme among these subgroups. In this analysis, we assess differentials in eligibility, enrolment, reach, exposure and impact across well-known proxies of socioeconomic position—that is, education, caste and wealth. Data are drawn from a randomised controlled trial (RCT) in Madhya Pradesh, India, including call data records from Kilkari subscribers in the RCT intervention arm, and the National Family Health Survey-4, 2015. The analysis identifies that disparities in household phone ownership and women’s access to phones create inequities in the population eligible to receive Kilkari, and that among enrolled Kilkari subscribers, marginalised caste groups and those without education are under-represented. An analysis of who is left behind by such interventions and how to reach those groups through alternative communication channels and platforms should be undertaken at the intervention design phase to set reasonable expectations of impact. Results suggest that exposure to Kilkari has improved levels of some health behaviours across marginalised groups but has not completely closed pre-existing gaps in indicators such as wealth and education." (Abstract)
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"Deriving from innovative new work by six researchers, this book questions what the new media's role is in contemporary Africa. The chapters are diverse - covering different areas of sociality in different countries - but they unite in their methodological and analytical foundation. The focus is on
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media-related practices, which require engagement with different perspectives and concerns while situating these in a wider analytical context. The contributions to this collection provide fresh ethnographic descriptions of how new media practices can affect socialities in significant but unpredictable ways." (Publisher description)
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"In this book, we have investigated the evolving intergenerational media practices over three years to reflect on the quotidian (and often invisible) forms of care at a distance enacted as part of contemporary Digital Kinship. As we have explored, within different cultural contexts we are seeing div
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erging forms of intergenerational perceptions and practices around media and care. Over the three years, we witnessed the growth of self-tracking health apps which are being taken up in diverse intergenerational ways. As we note, understanding intergenerational care at a distance is about complicating care beyond medical notions of health and social services." (Conclusion, page 187)
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