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Topic Guide on Communication and Governance

Huma Haider, Claire McIoughlin, Zoë Scott

Birmingham; Washington, DC: University of Birmingham Governance and Social Development Resource Centre (GSDRC); Communication for Governance and Accountability Program (CommGAP) World Bank, 2nd ed. (2011), 67 pp.

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Developing Independent Media as an Institution of Accountable Governance: A How-To Guide
Key Guidance

Shanthi Kalathil

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2011), xi, 81 pp.

"This handbook is designed for those who may be interested in supporting media development programs, but are unclear about the whys, hows, and whens. It introduces the fundamentals of media development, provide ways to conceptualize and analyze the sector, and helps guide programming based on politi ... more

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Poverty Reduction with Strategic Communication: Moving from Awareness Raising to Sustained Citizen Participation

Masud Mozammel (ed.)

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2011), x, 92 pp.

"This publication updates a 2005 review of communication in Poverty Reduction Strategies (PRS). It includes four country case studies (Ghana, Tanzania, Moldova, and Nepal) and a regional analysis of Latin America and the Caribbean. It explores how the use of strategic communication has expanded beyo ... more

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Case Study: A Communication Approach to El Salvador’s EDUCO Education Reform Efforts

Uwimana Basaninyenzi

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2011), iv, 9 pp.

"A well-designed communication plan proved to be critical in implementing successful education re form efforts in El Salvador (World Bank 1998). El Salvador’s experience with the Education with Community Participation Program (EDUCO) demonstrated that special emphasis on communication strategies c ... more

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The Contribution of Government Communication Capacity to Achieving Good Governance Outcomes

Antonio Lambino

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2011), 12 pp.

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Generating Genuine Demand for Accountability Through Communication: A Trainer's Guide

Anne-Katrin Arnold, Helen Garcia

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2011), viii, 62 pp.

"This guide is designed for development practitioners in donor organizations, governments, and civil society, who are setting up capacity-building programs for promoting sustainable accountability and governance reform. A conceptual framework for communication and accountability provides trainers wi ... more

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Changing Norms is Key to Fighting Everyday Corruption

Sabina Panth

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2011), 25, 55 pp.

"Based on CommGAP’s interactions with the global anticorruption community as well as earlier research, we were able to collate 18 representative instances (case studies) from around the world, with real-life examples of citizens coming together to speak up against corruption and social norms vis-� ... more

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Building Public Support for Anti-Corruption Efforts: Why Anti-Corruption Agencies Need to Communicate and How
Key Guidance

Elaine Byrne, Anne-Katrin Arnold, Fumiko Nagano

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank; United Nations Office on Drugs and Crime (UNODC) (2010), 63 pp.

"This paper provides a practical overview of how an agency may work with the media to win the support of the public in the fight against corruption. The first part explains why anti-corruption agencies need to take the media particularly seriously, how the media communicate, and what effects they ha ... ve on the public. Case studies illustrate all of these points—showing, for instance, how the media can distort the reality of corruption by following their own preformed perceptions of a corruption case. Government agencies can set things straight only by providing sufficient and clear information, and by working closely with the media to ensure the message is accurate. The second part of the paper focuses on the role of public opinion in the fight against corruption. Public opinion can be a powerful tool in promoting an agency’s work—or in bringing about its downfall. If citizens misunderstand the issue, they are unlikely to support the fight against corruption. But if public opinion is in favor of an anti-corruption agency the people are able to change their country’s culture. The media can shape public opinion and, most of all, change norms about corruption. Here is an example: Communication campaigns can show that it not only is illegal to pay bribes to public officials, but also is immoral and does real harm to the community. This message can encourage the public to change the expectation of bribes and to resist demands for them—one more step in the fight against corruption. In India, for instance, anti-corruption efforts led to the printing of the “zero-rupee” note with a picture of Gandhi on its face. These notes were given to bribe seekers to shame them. In the context of public opinion, it also is important that anti-corruption agencies understand the role of journalism and the conditions under which journalists work. Their reporting directly influences the perceptions and opinions of the public. Because of economic and other pressures, journalists often tend to simplify or dramatize stories—and that can produce the wrong perceptions among their audiences. Again, this paper provides real-world stories that show the impact of journalism on public opinion." (Introduction, pages 1-3) more

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Proactive Transparency: The Future of the Right to Information?

Helen Darbishire

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2010), v, 51 pp.

"This paper identifies four primary drivers of proactive disclosure throughout history. The first is the need to inform the public about laws and decisions and the public’s right to be informed, to know their rights and obligations. The second is the public’s demand for the information needed to ... more

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The Role of Media Literacy in the Governance Reform Agenda

Johanna Martinsson

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2009), 12 pp.

"To navigate a complex and an ever-evolving media landscape, citizens must obtain the critical abilities and necessary communicative skills to participate actively and meaningfully in a democratic public sphere—the space where free and equal citizens come together to discuss and debate current aff ... more

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The Missing Link: Fostering Positive Citizen-State Relations in Post-Conflict Environments
Top Insights

Henriette von Kaltenborn-Stachau

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2008), 117 pp.

"Donor policies place great emphasis on the importance of state-building in post-Conflict states, and many donors also recognize the relevance civil society and a professional media sector have for successful transformation processes, says this report. However, operationally and conceptually these a ... more

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Towards a New Model: Media and Communication in Post-Conflict and Fragile States
Top Insights

Shanthi Kalathil, John Langlois, Adam Kaplan

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2008), 105 pp.

"There is very little undestanding of the role that communicartion processes play in the numerous starnds of post-conflict reconstruction, including peacebuilding, governance, and long-term development. This paper addressess this gap by distilling lessons learned from the media and communication str ... more

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Evaluation Framework for Governance Programs: Measuring the Contribution of Communication

Washington, DC: Communication for Governance and Accountability Program (CommGAP) World Bank (2007), 16 pp.

This document presents a methodology for evaluating the contribution that communication interventions can make to accountable governance. CommGAP engages in complementary programme areas in an effort to amplify citizen voice; promote free, independent, and plural media systems; and help government i ... more

Developing Independent Media as an Institution of Accountable Governance: A How-To Guide Key Guidance

Building Public Support for Anti-Corruption Efforts: Why Anti-Corruption Agencies Need to Communicate and How Key Guidance

The Missing Link: Fostering Positive Citizen-State Relations in Post-Conflict Environments Top Insights

Towards a New Model: Media and Communication in Post-Conflict and Fragile States Top Insights

Developing Independent Media as an Institution of Accountable Governance: A How-To Guide
Key Guidance

Building Public Support for Anti-Corruption Efforts: Why Anti-Corruption Agencies Need to Communicate and How
Key Guidance

The Missing Link: Fostering Positive Citizen-State Relations in Post-Conflict Environments
Top Insights

Towards a New Model: Media and Communication in Post-Conflict and Fragile States
Top Insights