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Listening to What Trust in News Means to Users: Qualitative Evidence from Four Countries

Benjamin Toff, Sumitra Badrinathan, Camila Mont’Alverne, Amy Ross Arguedas, Richard Fletcher, Rasmus Kleis Nielsen

Oxford: Reuters Institute for the Study of Journalism (2021), 50 pp.

"This report examines how people in Brazil, India, the UK, and the US view news media in their countries, the factors they use when determining whether sources are trustworthy, and what ‘trust in news’ ultimately means to them [...] While we note throughout the report areas of difference between ... more

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Unlocking the Investigative Potential of Freedom of Information Acts

Luiz Fernando Toledo

Oxford: Reuters Institute for the Study of Journalism (2021), 27 pp.

"Experts say having a law for access to public information is important to enhance public transparency, but it’s only the starting point in the battle against state secrecy. How can journalists benefit from such laws and why should the news media care about it? This paper is divided into four part ... more

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How Kenya’s Media Retooled Peer Review to Address Issues of Trust and Quality in News

Zablon Mark Oloo

Oxford: Reuters Institute for the Study of Journalism (2021), 24 pp.

"Self regulation through peer review is a system whereby journalists hold each other accountable for the quality and accuracy of their content. If the Kenyan experience is anything to go by, this measure can provide an additional layer of scrutiny – additional to a state ombudsman or media houses� ... more

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Overcoming Indifference: What Attitudes Towards News Tell Us About Building Trust

Benjamin Toff, Sumitra Badrinathan, Camila Mont’Alverne, Amy Ross Arguedas, Richard Fletcher, Rasmus Kleis Nielsen

Oxford: Reuters Institute for the Study of Journalism (2021), 69 pp.

"This report contains a range of findings about news audiences in each of the four countries [Brazil, India, United Kingdom, United States], focusing on audiences overall as well as different segments of the public categorised according to their degree of trust towards news brands in their country. ... more

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How Journalists Can Address Misinformation on Telegram

Bermet Talant

Oxford: Reuters Institute for the Study of Journalism (2021), 35 pp.

"As of July 2021, Telegram had 550 million active users worldwide – more than the individual user bases of Twitter, Snapchat or Discord. It is the fifth most-popular messaging app after Facebook-owned Whatsapp and Messenger, and WeChat and QQ which dominate the Chinese market [...] For this paper, ... more

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Lessons in Environmental News Reporting from Brazil

Adele M. Santelli

Oxford: Reuters Institute for the Study of Journalism (2021), 26 pp.

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How to cover hate crimes and violence when government sources fail

Rachel Chitra

Oxford: Reuters Institute for the Study of Journalism (2021), 22 pp.

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A Guide to Lock-Screen News Consumption on Android Devices

Christine Franciska

Oxford: Reuters Institute for the Study of Journalism (2021), 37 pp.

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How to Build a Successful Subscription News Business: Lessons from Britain and Spain

Eduardo Suárez

Oxford: Reuters Institute for the Study of Journalism (2020), 79 pp.

"The paper explores what news companies with reader revenue models are doing through structured interviews with 26 media executives from 15 news organisations. Some of these outlets run digital subscriptions. Others have reader revenue models with a less transactional value proposition. Most of them ... more

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Navigating the ‘infodemic’: How People in Six Countries Access and Rate News and Information About Coronavirus

Rasmus Kleis Nielsen, Richard Fletcher, Nic Newman, J. Scott Brennen, Philip N. Howard

Oxford: Reuters Institute for the Study of Journalism (2020), 34 pp.

"In this report, we use survey data collected in late March and early April 2020 to document and understand how people in six countries (Argentina, Germany, South Korea, Spain, the UK, and the US) accessed news and information about COVID-19 in the early stages of the global pandemic, how they rate ... more

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Women and Leadership in the News Media 2020: Evidence from Ten Markets

Simge Andi, Meera Selva, Rasmus Kleis Nielsen

Oxford: Reuters Institute for the Study of Journalism (2020), 6 pp.

"In this RISJ factsheet we analyse the gender break-down of top editors in a strategic sample of 200 major online and offline news outlets in ten different markets across four continents.Looking at a sample of ten top online news outlets and ten top offline news outlets in each of these ten markets, ... more

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Women and News: An Overview of Audience Behaviour in 11 Countries
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Meera Selva, Simge Andi

Oxford: Reuters Institute for the Study of Journalism (2020), 43 pp.

"This report [...] presents a bespoke analysis of how women around the world consume and perceive news, based on data on audience behaviour from 11 countries featured in the 2020 Reuters Institute Digital News Report: Kenya, South Africa, South Korea, Hong Kong, Japan, Mexico, Brazil, Finland, Germa ... more

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What We Think We Know and What We Want to Know: Perspectives on Trust in News in a Changing World

Benjamin Toff, Sumitra Badrinathan, Camila Mont’Alverne, Amy Ross Arguedas, Richard Fletcher, Rasmus Kleis Nelsen

Oxford: Reuters Institute for the Study of Journalism (2020), 26 pp.

"Trust in news has eroded worldwide. According to the Reuters Institute’s Digital News Report 2020, fewer than four in ten people (38%) across 40 markets say they typically trust most news. While trust has fallen by double digit margins in recent years in many places, including Brazil and the Unit ... ed Kingdom, in other countries more stable overall trends conceal stark and growing partisan divides. Why is trust eroding, how does it play out across different contexts and different groups, what are the implications, and what might be done about it? These are the organising questions behind the Trust in News Project. This report is the first of many we will publish from the project over the next three years. Because trust is a relationship between trustors and trustees, we anticipate focusing primarily on audiences and the way they think about trust, but we begin the project by taking stock of how those who study journalism and those who practice it think about the subject [...] We focus on media environments in four democracies – Brazil, India, the United Kingdom, and the United States. These countries encompass both the Global South and North, with a range of cultural heterogeneity and political practices that vary in their partisan and populist tendencies. For our purposes, one of the most important differences across these countries is in how audiences have integrated digital and social media practices into how they consume news. Whereas public social networking sites such as Facebook and Twitter have rapidly become key conduits of information in democracies worldwide, many of those we interviewed pointed to the popularity of encrypted messaging services like WhatsApp, specifically in Brazil and India, which have combined with deficits in digital literacy to serve as a ‘breeding ground’ for misinformation and disinformation (Chakrabarti et al. 2018). As Irineu Machado, head of content delivery at UOL (Brazil), told us, audiences increasingly ‘distrust organisations who traditionally’ cover news and ‘distrust information in general’, and some rely not just on public social networking sites but also private groups and messaging applications [...] This report is divided into two main sections. First, we outline important lessons from existing research and practitioners’ observations on trust in news. Second, we identify outstanding questions that we expect will guide our project in the years ahead." (Introduction) more

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Few Winners, Many Losers: The COVID-19 Pandemic’s Dramatic and Unequal Impact on Independent News Media

Rasmus Kleis Nielsen, Federica Cherubini, Simge Andi

Oxford: Reuters Institute for the Study of Journalism (2020), 31 pp.

"This report presents findings from an analysis of 165 responses to a survey of a strategic sample of known and identified independent news media organisations on how the COVID-19 pandemic has impacted them, combined with interviews with a critical sample of seven independent news media operating in ... more

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How Free is Ghana’s Media?

Nana Ama Agyemang Asante

Oxford: Reuters Institute for the Study of Journalism (2020), 15 pp.

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Digital News Report 2020

Nic Newman, Richard Fletcher, Anne Schulz, Simge Andi, Rasmus Kleis Nielsen (eds.)

Oxford: Reuters Institute for the Study of Journalism (2020), 111 pp.

"The bulk of this report is based on data collected by a survey of more than 80,000 people in 40 markets and reflects media usage in January/February just before the coronavirus hit many of these countries. But the key trends that we document here, including changes in how people access news, low tr ... more

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Types, Sources, and Claims of COVID-19 Misinformation

J. Scott Brennen, Felix M. Simon, Philip N. Howard, Rasmus Kleis Nielsen

Oxford: Reuters Institute for the Study of Journalism (2020), 13 pp.

"In this RISJ factsheet we identify some of the main types, sources, and claims of COVID-19 misinformation seen so far. We analyse a sample of 225 pieces of misinformation rated false or misleading by factcheckers and published in English between January and the end of March 2020, drawn from a colle ... more

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Rebooting Journalism: How Media Startups Overcame the Business Model Crisis. What Can We Learn from Eldiario.es and Mediapart?

Javier Borelli

Oxford: Reuters Institute for the Study of Journalism (2019), 78 pp.

"This research is based on the belief that there is no journalism crisis, but a business model one. So, learning from successful experiences that innovate in the business is the first step towards building a healthier media landscape in other countries. During this paper I will focus specially in tw ... more

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Keeping it Local: Can Collaborations Help Save Local Public Interest Journalism?

Vanessa Wiltshire

Oxford: Reuters Institute for the Study of Journalism (2019), 72 pp.

"This research paper looks at the responsibilities of, and opportunities for, major media organisations to collaborate with regional and suburban media to break stories, cover local issues and promote democracy and asks how a collaborative model can practically work for journalists. Despite the angs ... more

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News Podcasts and the Opportunities for Publishers

Nic Newman, Nathan Gallo

Oxford: Reuters Institute for the Study of Journalism (2019), 46 pp.

"The report has identified almost 60 daily news podcasts in five countries studied (US, UK, Australia, France and Sweden) – the majority of which have launched in the last 18 months. Some of the most popular news podcasts in the United States – such as The Daily from the New York Times – are a ... more

Women and News: An Overview of Audience Behaviour in 11 Countries Top Insights

Women and News: An Overview of Audience Behaviour in 11 Countries
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