"The organization has grown since the last evaluation in 2007, with the number of chapters expanding from seven to twelve. The membership comprises 45 other countries, some with the capacity to become chapters. Whether IAWRT is in a phase of expansion or consolidation is unclear, as there is no stra ... tegy in place and opinions in the matter seem to vary within the leadership and membership of the organization. Addressing the issue of possible expansion needs to take into account whether the organization currently has the required capacity and routines to support and follow up new chapters as well as individual members. Besides, there is also confusion when it comes to the actual number of members due to conflicting information. The decision to make a virtual secretariat has saved the organization money, but the survey indicate that this has gone unnoticed by a majority of the membership. Good developments have taken place, but the current ineffective structure of communication remains a challenge that also affects the secretariat’s ability to perform their best." (Executive summary, page 2) more