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Inequity Driven Mistrust: Its Impacts to Infodemic Management and Health Response and What to Do About It

Alejandro Posada, Rocio Lopez Inigo, Majid Beesyna

Internews; USAID (2023), 45 pp.

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Faith 'n' science

Internews; IMA World Health (2023), 14 pp.

"A majority of communities in sub–Saharan Africa subscribe to religion which is part of the people’s way of life. At the center of religion are religious leaders whom communities trust and consult on various issues beyond faith and religion. By partnering with these revered figures and building ... more

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Media Sustainability Essentials: Building Resilience in a Time of Disruption
Key Guidance

Inspiring Practice

Michelle Foster et al.

FHI 360; Internews; USAID (2022), 187 pp.

"This guide helps media managers identify and choose the most relevant business models and practices that fit with their missions and operating conditions. It provides a common language around core concepts of media business functions and provides links to further resources. It offers practical, str ... more

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Análisis del ecosistema de información de población migrante, retornada y refugiada en Cali, Colombia

USAID; Internews (2022), 66 pp.

"La principal información que la población migrante, refugiada y retornada manifiesta necesitar para su vida en Cali, Colombia es: 78.3% sobre necesidades primarias, como acceso a servicios de salud, techo y alimentación; 62.1% sobre medios de subsistencia, como información laboral, educación y ... more

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Media Coverage of Religious Freedom and Diversity: Reception and Perception Qualitative Study from Iraq, Lebanon and Sudan

Jad Safwan, Nidal Ayoub, Montadhar Kadhim Nasser, Rasha Abdallah Al-Awad

Beirut: Samir Kassir Foundation; Internews (2022), 40 pp.

"This qualitative study report primarily details the reactions of local audiences in Lebanon, Iraq, and Sudan and their perception of media content produced by journalist trained by ENQUIRE (Enhancing Quality Information on Religious Freedoms). The content is compared with that of more traditional, ... more

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A Survival Toolkit for Journalists: How to Protect Yourself Against Digital Surveillance

Internews; Advancing Rights in Southern Africa (ARISA) (2022), 24 pp.

"Surveillance of journalists has become a very topical and controversial issue that now requires attention at a number of levels – the level of the state, CSOs, and journalism organisations themselves. The systematic and arbitrary harvesting of journalists’ information, tracking and targeting of ... more

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Lugara #2: Humanitarian Bulletin, April 1-30, 2022

Internews (2022), 8 pp.

"The Lugara Humanitarian Bulletin is an output of Internews in South Sudan. Under the global Rooted in Trust project, Internews in South Sudan aims to address concerns of diverse communities, including IDPs, refugees, cattle communities, youth, through online and face to face social listening." (Pag ... more

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RIT 2.0: RDC - Bulletin humanitaire #6, 31 mai 2022

Internews (2022), 5 pp.

"Le présent bulletin présente l’analyse des rumeurs récurrentes collectées au cours de la période allant de 01 au 20 mai 2022. Au cours de cette période, 156 rumeurs ont été collectées dont 36 sur les réseaux sociaux et 120 rumeurs dans la communauté. La plupart des rumeurs évaluées � ... more

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Olá: Boletim humanitário de rumores #4, Maio 2022

Internews (2022), 7 pp.

"Este boletim visa fornecer aos parceiros humanitários e de saúde dados sobre rumores identificados entre comunidades indígenas dos estados de Roraima, Amapá e Pará e comunidades quilombolas dos estados do Amapá e Pará no último mês, com o objetivo de orientar e informar a respeito da comun ... more

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Rooted in Trust: The Humanitarian Bulletin. Zimbabwe, June, 2022

Internews (2022), 6 pp.

"Internews in Zimbabwe collected 276 rumors on-line and 36 offline in the communities of Masvingo, Matabeleland South, Matabeleland North, Bulawayo, and Midlands. The most trending rumors include that COVID-19 vaccines are unsafe for children (35%), COVID-19 vaccines cause death (31%), COVID-19 vacc ... more

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Mapping Open Data in Kyrgyzstan

Ion Marandici et al.

Internews; Zekalo (2022), 25 pp.

"New data sources related to socio-economic development should improve journalistic reporting. Still, despite an abundance of open data in Kyrgyzstan, journalists may face delays in getting quick access to important datasets. Goal: To facilitate the access to development-related information for jour ... more

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A Dark Place for Women Journalists & Women Human Rights Defenders: Documenting the Experiences of Online Violence in Anglo & Francophone Countries

Nyamwire Bonnita, Metial Kupfer, Siba Yahaya Mardiya

Internews; Pollicy (2022), 46 pp.

"All respondents had experienced online violence. Misogynistic hate speech, sexists’ comments, body shaming as well as slut shaming was common among the women journalists and WHRDs interviewed. These threats were also extended to their families, friends, relatives and networks. Another frequently ... more

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Understanding the Information Ecosystem: Roma Refugees in Moldova

Irene Scott, Marianna Prysiazhniuk et al.

Internews; International Rescue Committee (IRC) (2022), 11 pp.

"Eight months into the Russia-Ukraine war, Roma refugees in Moldova, continue to face significant barriers to accessing the information necessary to make decisions for themselves and their families and to access humanitarian services. This assessment shows that some barriers are well documented and ... more

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Meta's Amplification of Persecution: Red-Tagging in the Philippines

Internews (2022), 69 pp.

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Private Tech Sector Engagement with Global Civil Society

Niousha Roshani

Internews (2022), 63 pp.

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Análisis del Ecosistema de Información de las Personas Provenientes de Venezuela en Maicao, La Guajira, Colombia

USAID; Internews (2022), 66 pp.

"1. Las lideresas comunitarias son el filtro informativo de servicios y ayudas que llegan a los asentamientos de Maicao [...] 2. El voz-a-voz como principal fuente de información y verificación [...] 3. El entretenimiento es el contenido de mayor consumo por encima del noticioso; este tipo de cons ... more

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Turning Social Listening Data Into Action: Barriers and Recommendations Observed Through a COVID-19 Rumor Response

Alejandro Posada, Rocio Lopez Iñigo, Jamie Sport

Internews (2022), 23 pp.

"[...] seven key informant interviews were conducted with humanitarian organizations that have been at the forefront of social listening projects throughout the COVID-19 pandemic. Although we anchored the research in the COVID-19 response, our findings suggest that the uses and impacts of social lis ... tening are applicable across all elements of humanitarian response besides COVID-19 and even beyond health. The paper is structured around three components: (1) the differences between what organizations are hoping for (expected results) and what they have observed so far (observed results) in relation to the impacts of social listening, (2) the major barriers affecting the utilization of findings derived from social listening, (3) a preliminary brainstorm around recommendations that could mitigate the effects ofthe barriers identified and contribute to a realization of the expected results. Interviewees expressed expectations for long-term and structural benefits from the ongoing use of social listening findings. The most common expected results include contributions to improved infodemic management that is receptive to community concerns, stronger community engagement, more responsive programming and policy design, and more collaboration between humanitarian and health actors. Our findings suggest that, although some of these structural promises have not yet been realized, significant foundations have been laid. Organizations have observed that social listening findings are already contributing to improvements in RCCE, internal adaptations of program design, growth and acceptance of social listening throughout organizations, and a growing influence on public health policy. Despite these important results, there are still major challenges preventing the realization of social listening as a transformational tool for humanitarian response. Thirteen major barriers were identified, which exist at every stage of the traditional social listening project workflow. For data collection and analysis, the study found that the qualitative nature of the data, the predominance of a social media-only listening approach without an offline component, a reliance on traditional engagement statistics, limited qualified human resources, and issues around collaboration all hamper the effective use of social listening findings." (Conclusion) more

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Parallel Public Spheres: Influence Operations in the 2022 Philippine Elections

Jonathan Corpus Ong, Rossine Fallorina, Jose Mari Hall Lanuza et al.

Politics and Public Policy Shorenstein Center on Media; Internews (2022), 52 pp.

"This report examines the characteristics and consequences of influence operations in the 2022 presidential election in the Philippines. The report makes three main claims: a) the term "influence operations" provides a broader frame to identify personalities, platforms, and practices that hack publi ... more

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Breaking Traditional Barriers: Giving Minoritised Communities in the South of Zimbabwe a Platform to be Heard, Informed, and Included. A Mid Term Review of the Zimbabwe Media Development Project

Samson Mtisi

Internews (2022), 69 pp.

External Link (18)

Mapping Open Data in Tajikistan

Ion Marandici et al.

Internews; Zerkalo-Analytics (2022), 30 pp.

"New data sources related to socio-economic development should improve journalistic reporting. However, in the absence of a centralized open data repository in Tajikistan, journalists may face delays in getting quick access to important datasets. To address this challenge, Zerkalo conducted a mappin ... more

Media Sustainability Essentials: Building Resilience in a Time of Disruption Key Guidance Inspiring Practice

Media Sustainability Essentials: Building Resilience in a Time of Disruption
Key Guidance

Inspiring Practice