"This study provides a snapshot of refugees’ experiences regarding communication and information at different points on their journey. It examines the communication behaviours and priority information needs of refugees in three areas: on their journey, in “transit” camps in Greece, and in Germ ... any, for those who have reached this key destination country for refugees. The research consists of interviews with refugees and with humanitarian agency officials in Greece and Germany. The study examines how refugees access and use information, and presents the concerns and challenges faced by humanitarian agencies in addressing their needs. A total of 66 refugees from Syria, Afghanistan and Iraq participated in the qualitative study in formal and informal camps in Greece. An additional 13 interviews took place in Germany – capturing the voices of those who had completed their journey. A total of 16 focus group discussions were also conducted. Participants were asked to tell the story of their journey so far, focusing particularly on the information and communication they needed and used at different stages. In-depth interviews with 41 humanitarian actors in Greece and four in Germany captured their understanding of refugees’ communication needs." (Executive summary) more

"This synthesis of evidence suggests that BBC Media Action interventions have an important role to play in assisting people affected by crisis, and is consistent with other literature that highlights the role of media in providing accurate and reliable information in crisis. It highlights that, as w ... ith other forms of humanitarian assistance, mass media cannot fully meet people’s needs, and it works best alongside other interventions and actors, particularly locally based media broadcasters and other actors who can provide follow-up on issues raised and address locally specific issues and concerns." (Conclusion, page 56) more

"The study uses qualitative and quantitative research to perform a community-based needs assessment. It highlights the underlying issues of a weak economy, infrastructure and caste system. It also highlights social and family networks that strengthen communities. The research then investigates how t ... he community radio station is responding to these needs, presenting findings alongside the potential 'role of radio' (HCR 2002). The study uses a set o community radio indicators (James 2004) in collaboration with 'five conditions for social change' (Dragon and Tufte 2006) to identify limitations and constraints, and review effectiveness. The dissertation concludes with key recommendations for the station to: increase networking, increase learning and, most importantly, increase community involvement. It makes recommendations for donors to reduce control and increase community participation." (Abstract) more