"Since the early 2010s, humanitarian donors have increasingly contracted private firms to monitor and evaluate humanitarian activities, accompanied by a promise of improving accountability through their data and data analytics. This article contributes to scholarship on data practices in the humanit ... arian sector by interrogating the implications of this new set of actors on humanitarian accountability relations. Drawing on insights from 60 interviews with humanitarian donors, implementing agencies, third-party monitors and data enumerators in Somalia, this article interrogates data narratives and data practices around thirdparty monitoring. We find that, while humanitarian donors are highly aware of challenges to accountability within the sector, there is a less critical view of data challenges and limitations by these external firms. This fuels donor optimism about third-party monitoring data,while obscuring the ways that third-partymonitoring data practices are complicating accountability relations in practice. Resultant data practices, which are aimed at separating data from the people involved, reproduce power asymmetries around the well-being and expertise of the Global North versus Global South. This challenges accountability to donors and to crisis-affected communities, by providing a partial view of reality that is, at the same time, assumed to be reflective of crisis- affected communities’ experiences. This article contributes to critical data studies by showing howmonitoring data practices intended to improve accountability relations are imbued with, and reproduce, power asymmetries that silence local actors." (Abstract) more

"Narratives and frames have greater influence on policy change than facts and figures. They have a critical role to play in leveraging political will for transforming the humanitarian system. Humanitarian organisations have greater power to shape narratives than they are willing to admit. The consta ... nt need to raise funds has given rise to a master frame of exceptionalism. Dominant narratives represent crises as exceptional events that require humanitarian aid as a self-contained solution. The label ‘humanitarian’ is used both to forge a collective identity and to exclude other actors. This frame has Western roots and is increasingly contested by donors, affected governments, national and local aid groups, and international activists who are excluded from it. It helps fuel narratives used to delay transformations towards a more people-centred and locally led model, in particular assertions that the system needs money more than reform." (Key messages) more

"This paper brings together the key findings of research into digital humanitarian action and inclusion, asking what the impact of new digital approaches has been on how inclusion is understood and operationalised in humanitarian action. The Humanitarian Policy Group undertook three thematic case st ... udies considering different technology areas: biometrics, geospatial mapping and social media. A total of 256 interviews were conducted with stakeholders and key informants, along with strategic engagement with the humanitarian and digital sectors. All the case studies drew on both global key informant interviews and country-level perspectives, including from the Rohingya response in camps in Cox’s Bazar, Bangladesh, and interviews with refugees and aid responders in Jordan, Venezuela and Uganda." (Publisher description) more

"Technology has driven major change in some areas of humanitarian response, but its use can also be biased and blind to risks. A tendency towards techno-optimism risks avoiding fundamental questions around the limits of technology, the role of the private sector (including local and regional technol ... ogy entrepreneurs) and identifying when technology is and is not useful. Technology is not inclusive by nature. The humanitarian digital divide exists and there is growing awareness of this, but the humanitarian system is currently focused mainly on digital risks, meaning insufficient attention is placed on questions of how to root digital tools in a more inclusive framework. We need to go beyond token moves to more inclusive digital approaches and really delve into what is required for genuine change." (Conclusions, page 23) more