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Responding to the COVID-19 Info-Demic: Lessons from Quick, Collective, and Localised Action. A Policy Brief by the H2H Network on What Worked and What We Need to Do Next

BBC Media Action;evidence aid;Internews;Translators Without Borders (2020), 4 pp.
"Internews, Translators without Borders, and BBC Media Action collaborated to track and analyse rumours and misinformation circulating on social media in a range of languages. At the same time, Evidence Aid produced plain-language summaries of existing high-quality research to inform the decisions of health professionals and policy makers. While TWB translated these to expand their reach, Internews and BBC Media Action incorporated them in guidance and training. These resources in turn supported local media to provide factual responses to people’s concerns and questions using the channels people use, in languages people understand. BBC Media Action also created clear, fact-based content for social media, radio, television, and grassroots community engagement. TWB further supported communication in local languages by mapping language and literacy among at-risk populations, creating a multilingual terminology resource of commonly used technical terms about Covid-19, and translating partners’ community-facing content. The net result was a regular and extensive program of information, guidance, and training based on scientific evidence, tailored to local needs and delivered in local languages. The four organisations engaged with Covid-19 coordination mechanisms globally and in the Asia-Pacific to integrate this expertise into the wider response." (Page 2)