Pandemic in the Internet age: From second wave to new normal, recovery, adaptation and resilience
Geneva: ITU (2021), ix, 96 pp.
"ICTs have an enormous role to play in helping society adapt to the dislocations caused by the pandemic. This enhanced role comes in addition to the already central part that digital technologies have assumed in driving innovation, digital disruption and economic growth and development, particularly in emerging economies. It is critical, then, that national governments, regional cooperative organizations and NGOs collaborate with industry stakeholders to ensure that digital technologies are used as effectively as possible to soften the economic burden of the pandemic and ease, to the maximum extent possible, the social dislocations associated with it.
This report identifies four main themes that should be addressed globally by regional and national governments supported by national regulatory authorities and industry stakeholders: (i) addressing the digital divide; (ii) driving digital deepening; (iii) effecting digital transformation; and (iv) building digital resilience." (Executive summary)
This report identifies four main themes that should be addressed globally by regional and national governments supported by national regulatory authorities and industry stakeholders: (i) addressing the digital divide; (ii) driving digital deepening; (iii) effecting digital transformation; and (iv) building digital resilience." (Executive summary)
1 Executive summary, 1
2 Introduction, 5
3 2020: The year of the pandemic, 8
4 Emerging into the new normal, 25
5 ITU REG4COVID survey results, 51
6 CASE STUDIES, 61
Colombia – the CRC becomes an “intelligent regulator” in the pandemic, 61
Indonesia – COVID-19 Vaccination One-Data System, 64
Israel – Green passports and data-sharing agreements, 66
Kyrgyzstan – Internet in a box: The ilimbox, 67
Latin America – The challenges of, and recommendations for, the digital divide during COVID-19, 68
Mexico – Measures implemented by the IFT in the face of the COVID-19 pandemic, 71
Peru – Addressing the digital divide with “Todos Conectados”, 74
South Africa – Addressing the digital divide in the COVID-19 era, 75
United Arab Emirates – Managing traffic and addressing the digital divide during COVID-19, 79
7 Conclusions and recommendations, 82
8 Appendix A – REG4COVID updates, 84
9 Appendix B – COVID online education initiatives, 89
10 Appendix C – REG4COVID online survey, 92
2 Introduction, 5
3 2020: The year of the pandemic, 8
4 Emerging into the new normal, 25
5 ITU REG4COVID survey results, 51
6 CASE STUDIES, 61
Colombia – the CRC becomes an “intelligent regulator” in the pandemic, 61
Indonesia – COVID-19 Vaccination One-Data System, 64
Israel – Green passports and data-sharing agreements, 66
Kyrgyzstan – Internet in a box: The ilimbox, 67
Latin America – The challenges of, and recommendations for, the digital divide during COVID-19, 68
Mexico – Measures implemented by the IFT in the face of the COVID-19 pandemic, 71
Peru – Addressing the digital divide with “Todos Conectados”, 74
South Africa – Addressing the digital divide in the COVID-19 era, 75
United Arab Emirates – Managing traffic and addressing the digital divide during COVID-19, 79
7 Conclusions and recommendations, 82
8 Appendix A – REG4COVID updates, 84
9 Appendix B – COVID online education initiatives, 89
10 Appendix C – REG4COVID online survey, 92
