Document details

Managing Your Reputation: A Guide to Crisis Management for Church Communicators

Aachen: Catholic Media Council (CAMECO), 2nd ed. (2015), 50 pp.

Series: CAMECO Practice Series, 1

1 What is a crisis? 11
2 Crisis Management, 14
3 Preparing for a Crisis, 16
4 The Stages of a Crisis, 22
5 Communicating in a Crisis: General Principles, 25
6 Communicating in a Crisis: The Role of the News Media, 30
7 Practical Advice for Media Communication, 38
8 Conclusion, 44