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How to Use Social Media to Better Engage People Affected by Crisis: A Brief Guide for Those Using Social Media in Humanitarian Organizations

International Committee of the Red Cross (ICRC);International Federation of Red Cross and Red Crescent Societies (IFRC);Office for the Coordination of Humanitarian Affairs (OCHA) (2017), 24 pp.

CC BY-SA

"This brief guide provides practical tips and advice on how to use social media effectively to engage with, and be accountable to, affected people. It is primarily for staff who are responsible for the official social media channels in their organization. Related topics, such as social media marketing or fundraising, are not covered in this guide. Also, keep in mind that social media does not replace other forms of communication, but is merely an additional channel through which you can engage affected communities." (Page 1)