"This online guide is designed to: inform a wide range of organisations about Internet hotlines and their essential role in forming a comprehensive national response to online child sexual exploitation and abuse ... ; advise organisations that are considering or are already planning to set up an Internet Hotline about the main requirements and considerations; recommend good practice in relation to the hotline status, structure, operations and interinstitutional relationship; connect potential hotline operators with hotline development support available from the INHOPE Foundation, experienced INHOPE member hotlines around the world, leading initiatives and support available from law enforcement, NGOs, the private sector and governmental partners around the world." (p.1)