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Digital Platform Governance and the Challenges for Trust and Safety. Part 3: Possible Regulatory Solutions to Address Concerns with the Platforms

Research ICT Africa;UNESCO (2023), 19 pp.
"Platform problems are linked to the fact that they are not self-governing according to agreed industry standards but mainly ‘solo-governing’ when it comes to content curation and moderation. Reaction to the failure of current platform efforts to regulate content includes the danger of over-regulation by state entities, which carries real risks to freedom of expression. The purview of what may need to be part of new regulatory arrangements includes the interplay between policy, practice, business models and technology. There is a pluralism of platforms and other actors in the “tech stack”, who have different roles in the online content landscape, with concomitant implications for regulatory arrangements. Independent media, whistle-blowers and civil society organisations are significant factors in pushing platform accountability but mechanisms of transparency should be considered for regulatory protections and support. New technology is raising new challenges for platforms’ content moderation. Platform policy and practice is especially significant for elections." (Key trends uncovered, page 2)
1 Context, 3
2 The landscape of platform governance, 5
3 Additional insights for regulating platforms, 9
4 The challenging role of statutory regulations, 12
5 A range of regulatory arrangements comprising an overall hybrid system, 15
6 Recommendations, 18
7 Call for input, 19