"Platform policies lack clarity about the relationship between them, and also about how policies should be applied at global and local levels. How platforms understand and identify harms is insufficiently mapped to human rights standards, and there is a gap in how policy elements should deal with different rights or with business models when there are tensions. Policies are not always transparent and do not provide sufficiently for risk assessment. Implementation and enforcement by platforms have serious shortfalls, while attempts to improve outcomes by automating moderation have their limits. Inequalities in policy and practice abound in relation to different categories of people, countries and languages. Of value in addressing these problems could be the development of guidance for the governance and regulation of frameworks that sets out suggested standards and parameters for platform policies and related operations." (Key trends uncovered, page 2)