Document detail

Bridging the mobile disability gap in refugee settings

London: GSMA (2019), 21 pp.
"Based on the findings of this report there are a number of recommendations for how stakeholders across the sector can play their part in bridging the mobile disability gap in refugee contexts. Stakeholders will be most effective if they are coordinated and base their actions on understanding the specific barriers affecting refugees with disabilities. If services and technology are accessible for the most vulnerable then they become more inclusive for all users, meaning there is an impetus for both humanitarians and the private sector to look to making adaptations. As humanitarian programming often targets the most vulnerable members of affected communities, closing the mobile disability gap may enable humanitarians to digitize some of the most impactful services and prevent the digital exclusion of the communities they serve." (Conclusions and recommendations)
Contents
Prevalence of disability, 4
How refugees with disabilities are accessing and using mobile, 6
Barriers to mobile usage for refugees with disabilities, 10
Benefits of using mobile for refugees with disabilities, 14
Conclusions and recommendations, 18