"The Right to Information (RTI) Survey was conducted between January and March of 2019. The survey was split into five segments: a) a survey among 768 Designated Officers (DOs) in 64 districts, b) a survey among 768 Heads of Office covering both government and non-government organizations (NGOs) in 64 districts, c) a survey among 359 requesters in 21 districts, d) a survey among 340 complainants to the Information Commission (IC), and finally, e) a nationwide survey among 12,800 citizens. The survey results reveal that the contribution of the RIT Act 2009 has overall been positive in the last decade. Especially, notable progress has taken place in making the supply side prepared in implementing the RTI Act. IC’s overall operational approaches have been found very effective for DOs, requesters, complainants, and appellants. In contrast to an increased awareness of the RTI Act on the supply side i.e. the DOs and Heads of Office, the awareness level on the demand side i.e. the citizens has been found to be very low. Only 7.7% of the 12,800 citizens surveyed across the country said they were aware of the law. Meanwhile, about two-third of the 768 government officials surveyed in 64 districts said they did not receive a single application from citizens using RTI Act since they were designated for providing information services. Nonetheless, the survey among 359 requesters in 21 districts revealed that about two-third of them received their desired information, mostly in time." (Abstract)