"Organized propaganda and public opinion manipulation are increasing in Indonesia’s cybersphere. Specifically, since 2019, there has been a marked rise of cyber troop campaigns that serve to mobilize public consensus for controversial government policies. Cyber troop operations played a crucial ro ... le in three controversial events in which public opinion had been initially critical of the government policy at issue. These were, first, the revision of the Law on the Corruption Eradication Commission in September 2019; second, the launch of the New Normal policy during the COVID-19 pandemic in May 2020; and third, the passing of the Omnibus Law for Job Creation in October 2020. In all three cases, there is clear evidence of cyber troops manipulating public opinion in support of government policy. In all three cases, the cyber troops manufactured consent by flooding social media with narratives that promoted the governing elite’s agenda, often using deceptive messages and disinformation that were amplified by numerous “buzzer” and “bot” accounts. Thereby they effectively drowned out oppositional discourses on social media and neutralized dissent, especially as mainstream media simultaneously echoed the cyber troops’ narratives. The ever more systematic use of cyber troops—and the considerable resources spent on such operations—indicates increasing co-optation of Indonesia’s cybersphere for elite interests. This threatens to undermine the quality of public debate and democracy in Indonesia because cyber troop operations not only feed public opinion with disinformation but also prevent citizens from scrutinizing and evaluating the governing elite’s behaviour and policy-making processes, which further exacerbates Indonesia’s ongoing democratic regression." (Executive summary) more

"Vietnamese nationalism has a strong undercurrent of anti-China sentiments, and Vietnam’s leaders have regularly tapped into such sentiments to shore up their legitimacy and boost Vietnamese nationalism. Over the last decade, the helter-skelter growth of social media has bred new popular actors in ... Vietnamese cybersphere, who are deeply nationalistic but who pursue entirely different political and social agendas. In sum, they give rise to a new nationalistic narrative, one that paints the Vietnam Communist Party as being often too meek and subservient to China, and calls for drastic reforms to the political system—regime change not excluded—to deal with Chinese threats. An examination of prominent cases of online Vietnamese nationalism shows that anti-China sentiments have been a recurrent theme and a consistent trigger. The online nationalistic movements have been mostly instigated by popular figures, with state actors playing a facilitating role in stoking and harnessing them for their own ends. Manifestations of online nationalism, especially those centred on anti-China and sovereignty issues, may hold serious consequences, including violence and deadly riots. In some instances, online nationalistic campaigns both galvanize and dissipate relatively quickly once state and popular actors have somehow managed to achieve their aims. The growing salience of online Vietnamese nationalism has posed serious challenges and dilemmas for the regime. The authorities have had to encourage nationalistic patriotism without letting Sinophobia spiral out of control or turn against the regime." (Executive summary) more

"Southeast Asia’s Internet users are far more diverse than usually reported. They range from the urban youth with laptops and high-speed Wi-Fi, to the older generation semi-rural and rural users with affordable mobile phones for Facebook and WhatsApp. Southeast Asians generally trust social media ... platforms more than in Western societies. This trust in social media reflects a lack of trust in local mainstream media and official sources of information. What campaign information (and disinformation) is being spread and which ones are most successful are essential for understanding how voters in Southeast Asia use and trust social media. Social media platforms and Southeast Asia’s “app industry” need clearer and enforced regulation on their use of data and the extent to which they can sell data to advertisers. These advertisers include, but are not limited to, politicians and political parties. Since the future of social media usage will likely lie in closed groups, the role of big data analyses that have dominated research on social media over the past ten years, is likely to regress. Instead, ethnographic scholars who can access these groups and engage with their particular interests and identities are more likely to be useful in understanding the digital sphere in the future." (Executive summary) more